Best Buy recycles electronics, and stuff without a screen is free. Anything with a screen, LOOK OUT!! I was told there was a free limit of 2 per customer over phone for TV's and monitors; when I arrived I found it was $30 FOR EACH THING WITH A SCREEN. Extremely dissappointing. Manager had an excuse like "the phone calls go to corporate". Well, no, I verified the location when I called. Use CHARM instead, you have to pay but at least it's a non profit. Welcome to the holiday season, Best Buy. Ugh.
Response from Best Buy
December 02, 2025
Hi, Kay,
Thank you for sharing your review. We would like to follow up and discuss your experience with Best Buy's Recycling Program.
Please private message us on Facebook (https://bby.me/4i4iym), Twitter/X (https://bby.me/doqkbo), or Instagram (https://bby.me/3s4n8s). When reaching out, please mention "Google review 80159." Thanks!
Went to purchase a printer today and had the nicest man named KC assist us. He was patient and very knowledgeable it was a five star service experience. Thanks KC
Rajjel T
November 23, 2025
I came in to buy a PS5 and the sales agent tried to strongarm me into buying the store’s warranty by telling me that Sony does not offer a warranty on their products. That is misleading and can lead to violations . That should be corrected !
Response from Best Buy
November 23, 2025
Hi there,
Thanks for sharing your experience with us. We can understand your concerns regarding being told incorrect information regarding the warranty and feeling pressured to purchase one. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/akvhgw), Twitter/X (https://bby.me/7egcgv), or Instagram (https://bby.me/bfzbok) and mention your "Google review #73658," we'll be happy to look into this with you and ensure it is addressed properly.
Faysal was the best! I came in to buy two computers and he helped walk me through the specs for each computer. Couldn’t be happier with my purchase. If you’re ever in tucker, make sure you ask for Faysal.