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Frequently Asked Questions About Best Buy Northlake

How do I check product availability at the Northlake Best Buy?
How do I check my order status?
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northlake stores’ holiday hours?

Recent Reviews

3.9
(3493 reviews)
Zakhia L
October 29, 2025
5 out of 5
Store is always clean, staff is very helpful, geek squad is geeking… no complaints.
John-Francis V
October 27, 2025
5 out of 5
This Best Buy has really chill, helpful people working the floor. They have helped me with a phone purchase, screen protector, case recommendations, and now a phone mount. Come check it out!
Sohan D
October 25, 2025
5 out of 5
Every time I come into this Best Buy, I’m always treated with genuine kindness and professionalism. I’m greeted at the door right away, and almost every employee I pass checks in to see if I’m doing okay or need help. The staff is always incredibly helpful—especially when it comes to the items I am looking for. If I had to name one outstanding team member, it would definitely be Caleb. At the register, he is always going above and beyond to make my experience exceptional - but also it’s clear he does the same for every customer who walks through the door. They go out of their way to make sure I find exactly what I’m looking for, and their attitude and customer service are consistently top-notch. It honestly makes shopping here such a great experience.
De N
October 18, 2025
1 out of 5
My experience at this store has been really disappointing. The cashiers are often rude, and items are almost always out of stock even when they show as available online. I placed an order earlier this week, and after three days it still wasn’t ready for pickup. I ended up driving there to cancel it and ordered from another Best Buy nearby — that one had my order ready in just 45 minutes.

About Best Buy Northlake

bestbuy.com