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Best Buy Northlake

ClosedOpens at 11:00 AM
ClosedOpens at 11:00 AM
SundayJul. 211:00 AM - 7:00 PMMondayJul. 310:00 AM - 8:00 PMTuesdayJul. 410:00 AM - 8:00 PMWednesdayJul. 510:00 AM - 8:00 PMThursdayJun. 2910:00 AM - 8:00 PMFridayJun. 3010:00 AM - 7:00 PMSaturdayJul. 110:00 AM - 8:00 PM

Specialty Shops and Services

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected
  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Northlake

How do I check product availability at the Northlake Best Buy?
How do I check my order status?
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northlake stores’ holiday hours?

Recent Reviews

3.9
(3421 reviews)
C. R
June 24, 2025
2 out of 5
Not enough help
Gloryfied
June 21, 2025
5 out of 5
I like that they have someone at the door to assist with any concern.
Greg L
June 20, 2025
1 out of 5
Day 1: I reserved a Samsung Galaxy Tab S9 FE (10.9", 128GB, Wi-Fi, with S-Pen, Gray, Open Box - Fair) at the Alpharetta, GA, Best Buy location. During the reservation process, a customer service representative confirmed over the phone that the S-Pen was included with the tablet. After driving 30 minutes to the store, I discovered the S-Pen was not included. Disappointed, I contacted Best Buy's customer service while driving home. The representative was apologetic and arranged for the same product, including the S-Pen, to be reserved at the Tucker, GA, location, assuring me it would be included. Day 2: To avoid another wasted trip, I called the Tucker location to confirm the S-Pen’s inclusion. A customer service representative informed me that the store would call me back within two hours after submitting a request. No call came. I called again, and another customer service representative said they'd put me through to the store, and advised me I might need to leave a voicemail, which would prompt a callback within 2 hours. Again, I received no response. Day 3: I called the Tucker location once more. After being transferred to customer service, and subsequently put through to the store, the call disconnected immediately. I called back, only to be told by another representative that they could not connect me to the store. Requesting to speak with a manager, I was transferred to a supervisor who reiterated that connecting to the store was not possible. I've canceled my order. The disconnect between Best Buy’s physical locations and its customer service operations is extremely infuriating. While the customer service representatives are polite, they provide conflicting information—assuring me items were included when they were not and giving inconsistent answers about connecting to the store. This experience was unnecessarily time-consuming and frustrating. This is ridiculous. Best Buy, I hope you go out of business.
Trae P
June 10, 2025
5 out of 5
Came here for the Switch 2 midnight launch. The staff who were working that night were patient, helpful, friendly, and organized.

About Best Buy Northlake

At Best Buy Northlake, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Northlake team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 4135 Lavista Rd in Tucker, GA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Northlake? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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