Great customer service and assistance.
Walked in and then was looking to buy a laptop but was not interested in it no more cause soon as we walked in the security guard followed us thru the store I felt uncomfortable in there so I didn't buy anything I suggest y'all watch out for the security guard cause he thinks everyone steals
Response from Best Buy
June 26, 2026
Hi,
We understand how frustrating an uncomfortable shopping experience can be. To further discuss your experience and review the details, please connect with us through our private social media link.
When reaching out, be sure to reference review #178584 and provide any additional details.
Facebook (https://bby.me/nyoYCM)
Twitter/X (https://bby.me/78n6yK)
Instagram (https://bby.me/dyVnuF)
I have came here multiple times because its close to home. Every time I always leave empty handed. I always ask for assistance in the front. Never ever get help when I know what i want but can not get it because its locked. I try to give them a chance I get it, im not the only one in the store but seeing employees just talking hanging out doing nothing. Ignoring me after I make eye contact. Worst experience ever, wasting 20-30mins every time. My non service dog will assistance more than they could ever.
Response from Best Buy
June 07, 2026
Hello, thank you for leaving us a review. Being able to get what you need quickly is important when you already know what you are looking for. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #161778".
Facebook (https://bby.me/9QU109)
Twitter/X (https://bby.me/17oOoz)
Instagram (https://bby.me/gvCZ7u)