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Frequently Asked Questions About Best Buy Northlake

How do I check product availability at the Northlake Best Buy?
How do I check my order status?
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northlake stores’ holiday hours?

Recent Reviews

3.9
(3415 reviews)
Trae P
June 10, 2025
5 out of 5
Came here for the Switch 2 midnight launch. The staff who were working that night were patient, helpful, friendly, and organized.
Sue
June 08, 2025
5 out of 5
Came in with a laptop I’ve been having issues with since I purchased it in August. This time, I went to the Northlake store instead of Edgewood. David greeted us right away, asked if we had an appointment (we didn’t), and then asked about the issue. He was assisting another customer who had just purchased a laptop, so he kindly asked us to give him a moment. Long story short, he took care of us, was very informative, and remained polite throughout. Thanks to his excellent customer service, we’ll now be visiting this Best Buy for all our future purchases and tech needs. Thank you, David!
Charlene H
May 25, 2025
5 out of 5
I walked into a very friendly environment. The customer service representative was honest and made you feel good about visiting their business.
Dedria M
May 25, 2025
1 out of 5
Their prices are still outrageous I'm surprised the store still open

About Best Buy Northlake

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