Best Buy Northlake

My experience here yesterday was pathetic. No one willing to help at all. The supervisor laughed when I told him I had a few questions and concerns about what I was told by a staff member and their low inventory on the shelves with so much up top above the shelves that only a ladder could reach. I will never go here again bc not one person cared about my business and now I understand why I was the only customer in there. Sad to say the least and I would give it 0/10 stars if I had the choice. Absolutely zero redeeming, including I asked for a number to call to share my experience and I was told by the supervisor ( Fashay, I think… his name tag was on upside down) that they didn’t have anything like that. What a joke! I took a picture of him but am not going to post it here

Shocked to see that this location has 4 stars tho I feel it’s a bunch of fake revives. But I’m definitely going to need management to retain their staff because there’s a lack of respect to the customers, knowledge of the inventory and on the clock at work etiquette as it seems they’d rather hehehe and chat it up instead of pay attention to questions that’s being asked. Worst part is I haven’t shopped with Best Buy in years and which I won’t be doing ever again. I’m actually pissed they got a $1000+ sale off me so I will be returning my purchase and heading to Walmart or online in general.

Definitely there is a shortage of staff. I waited and left after 45min. without any help . Every 15 min I asked different associates for assistance around the home theater/audio section, but the person knowledgeable about the home audio section was not to be found. Maybe it is good for a quick grab and go like phone cases and similar small items, but if you have questions “good luck”!

What polices is that, I can’t check pre own phones before purchasing? And Geek squad doesn’t know simple thing about restrictions sign out Apple ID. horrible service.