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Best Buy Northlake
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Frequently Asked Questions About Best Buy Northlake
How do I check product availability at the Northlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3351 reviews)
Besiti F
February 20, 2025
1 out of 5
Ethiopian lady named Maki (Ethiopian lady)opened a credit card on my name without telling me what she is doing just because I asked her if there is any discount on the item I purchased (ring door bell camera) which is 10% of 64 dollars (only $6) then affected my credit score by 10 points. Her lack of transparency and mischievous behavior costed my credit score.
Mark K
February 20, 2025
5 out of 5
After taking my laptop to an independent repair shop that ended up corrupting my hard drive, I took it to The Geek Squad here and rats, I wish I had done that in the first place. My service person was Ford and he was polite, patient and thorough about diagnosing and investigating the problem. I was told that the repair tech was David, who managed to save my corrupted hard drive. Sometimes these big stores actually know what they're doing. I will go back without hesitation with any future work to be done.
Guy G
February 17, 2025
3 out of 5
As with any other retailer, it is very difficult to find someone to help you.
Response from Best Buy
February 17, 2025
Hi Guy,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and you've had trouble getting assistance in our store, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64822058.
Thanks,
^Caleb
Oscar T
February 14, 2025
5 out of 5
Súper bueno.