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Frequently Asked Questions About Best Buy Northlake

How do I check product availability at the Northlake Best Buy?
How do I check my order status?
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northlake stores’ holiday hours?

Recent Reviews

3.9
(3532 reviews)
Sara F
January 06, 2026
1 out of 5
bruh just close this location, everytime i come in here im basically begging employees to help me. stood at the counter they told me to stand at for 20 minutes and they literally just look at me and walk by. actually stupid 0/10
Jerica H
January 02, 2026
2 out of 5
The customer service here sucks. They don’t help you at all. The young workers are in a rush to get you out of their face. Don’t want to do their jobs.
Response from Best Buy
January 02, 2026
Hello, Jerica, Thanks for taking the time to leave a review. This is far from the perception that we want our customers to have. If you require assistance on something, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please be sure to mention the phrase “Google review #99498” when reaching out.
Lamesha S
December 30, 2025
5 out of 5
Jarren Edwards was amazing , very helpful, professional and Pleasant . He made sure I had everything I needed and took time to answer any questions that I had .
Harka D
December 26, 2025
5 out of 5
Hi,KC ,you did a great deal with me . I’m so thankful for your support and helped us to have a LG washer and dryer on great deal. Great man with great service,polite with customers,understandable and nice . Thanks for your service bro.

About Best Buy Northlake

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