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Frequently Asked Questions About Best Buy Northlake

How do I check product availability at the Northlake Best Buy?
How do I check my order status?
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northlake stores’ holiday hours?

Recent Reviews

3.9
(3470 reviews)
Johnette B
September 15, 2025
3 out of 5
Long waits, minimal staff, sold me incorrect adapter even w/ device in hand. All were pleasant & returning incorrect item was a breeze even w/o receipt & box was opened.
1 -
September 11, 2025
4 out of 5
No thrill or customer service wow. Basic shopping experience.
Alvin A
September 07, 2025
2 out of 5
I use to love Best buy because they had the best CD selection in Atlanta. I was there to make a purchase on a laptop but I changed my mind. However I walked throughout the store to look at other selections. I noticed that I was being followed by an annoying security guard. I've been a loyal customer for years as a matter of fact I purchased my last laptop and big screen TV from Best buy. I understand that security is an issue at most stores but I just felt targeted I'm probably will not go back to that particular location.
Response from Best Buy
September 07, 2025
Hello, Thanks for being a loyal customer, even though we no longer carry the CDs you loved. This doesn't sound like the experience we want our customers to have in our stores. Can you send a private message on one of our social media platforms, Facebook (https://bby.me/pdytnj), Twitter/X (https://bby.me/8peda2), or Instagram (https://bby.me/igqsig), and mention your "Google review #40661", so we can review this with you?
Yosef A
September 06, 2025
5 out of 5
Nice place to buy electronics. A wide range of brands choice selection.

About Best Buy Northlake

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