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Best Buy Northlake
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Frequently Asked Questions About Best Buy Northlake
How do I check product availability at the Northlake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northlake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northlake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northlake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3259 reviews)
Justin P
September 27, 2024
4 out of 5
Decent place. Has what I needed. Only issue I had was I asked for help and waited for the associate to finish up with another customer. After that customer was help, the associate continued to watch a movie in the front.
James E
September 21, 2024
3 out of 5
Store was ok. The product I bought was useless. I had to take it back.
Response from Best Buy
September 22, 2024
Hi James,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64229362 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
KaGuide100
September 15, 2024
2 out of 5
Sehr viel Personal das einem nicht wirklich helfen wollte/konnte.
Wir hatten das Gefühl es fehlt ihnen extrem an Fachwissen.
Wir wurden die ganze Zeit von einer Möchtegern Polizistin beobachtet was mich selbst ziemlich gestört hat.
Man fühlt sich so extrem beobachtet als wäre man ein Schwerkrimineller.
Die Preise sind zu teuer.
Wir werden in Zukunft andere Elektrofachgeschäfte aufsuchen.
Response from Best Buy
September 16, 2024
Hello,
Thank you for sharing your feedback with us. I understand not receiving the assistance that you were looking for, while being watched constantly, wouldn't have been a welcoming experience. I'd like to have this looked into further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64205290". Just as a heads up, we will only be able to respond in English or Spanish.
Sincerely,
^Melissa
Mago G
September 15, 2024
5 out of 5
👍👍👍👍👍