Curbside was awjul.had To go inside
Just needed a quick item for home network. Store is well supplied and as expected.
I purchased the Microsoft Office suite a couple years ago and the recurring amount that was agreed when I paid for it was $99/yr. I was never given notice that the balance would no longer be $99 but instead $129. Seems illegal to steal money from someone without telling them why they want more, doesn’t it.
Response from Best Buy
December 08, 2025
Hi Criss,
Thanks for sharing your experience with us. We can understand your frustration regarding the price of the Microsoft Office software increasing. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/xotih9), Twitter/X (https://bby.me/szec27), or Instagram (https://bby.me/x9zseb) and mention your "Google review #83664," we'll be happy to look into this with you.
Last week we went to Best Buy in Valdosta, Georgia. After having several people attempt to fix my phone so that I could switch my data from my old phone to my new one, we were beginning to doubt it was possible. Tatianna got the job done and kept such a pleasant attitude during the whole process! Thank you Tatianna! Best Buy is blessed to have you!