Terrible customer service will never be back to this location again
That's why I had exactly what I needed.Pick me up at j b l speaker bluetooth and it rocks.
Called the store phone number and was sent to a customer service agent? The agent then told me that if I take my equipment to. The store they will diagnose it for free, but if they come out to my home it’s $100. So I decided to go into the store. Once there I explained what was going on and he said it was $100 for diag. When told about calling the store and that it was free if I brought it in. He said the stores phone number transfers the call overseas and stated they have their scripts wrong. Now I have to come back and make an appointment. This is not on the employee but the company and not having a direct line to the store itself.
Visit this store the other day, very horrible customer service here…it’s not that big for one for every employee to be working in there and you can’t get one person to help…I stood there for almost 30 mins to buy a drone & it depressed me to not be helped or considered someone to atleast be concerned…will not visit again, but thanks enough.