Ed is the man! Sure appreciate you!!
Amilcar G
January 19, 2025
Todo lo mejor en computadoras
I typically don’t leave reviews but I’m so frustrated with Best Buy right now. It’s been almost a month with no washer and dryer. I have school-aged kids and laundry is a big part of my household duties. The first set washer leaked water from the bottom. They exchanged the washer the following week and the new one did the same thing and flooded my laundry room. So I decided to order a different set and pay the difference. Last week, they all of a sudden called the “wrong number” when I updated my contact info with the first delivery. That didn’t matter because the new set isn’t in stock anyways smh. Then, I called the store and they scheduled a delivery for today, and guess what no washer and dryer again. I had to call again today and now it’s rescheduled for next Friday. I’ve been a loyal customer for years and unfortunately, I’m taking my money elsewhere.
Response from Best Buy
January 18, 2025
Hi, Keisha,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64704065 as reference. We look forward to hearing from you.
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Best,
^Kadian
Xmas shopping is always a nightmare, but I got what I was looking for. They had a system in place to help everyone in an orderly manner. Not bad. I'm super happy with my purchase!