Visit this store the other day, very horrible customer service here…it’s not that big for one for every employee to be working in there and you can’t get one person to help…I stood there for almost 30 mins to buy a drone & it depressed me to not be helped or considered someone to atleast be concerned…will not visit again, but thanks enough.
Asked someone about an iPhone 14 case and all he said was “we have a small selection” before he walked away. Pleasant experience overall
Emptynesters T
May 26, 2025
It’s hit or miss here. I have had bad and great service. Once I bought a security system for my RV after a break in and they sold me a wired one after I told them I needed wireless. I had to return right before closing to get correct one and was almost left without security after a break in as a single woman. I have bought my MacBook Pro and got my warranty plan and that has saved me tons here and on all my other Best Buy purchases. It is my local Best Buy so I keep going back, but I think they need to train their employees better especially if it is regarding security systems and peoples safety.
First time visit to the inside of this location. I'm not impressed. Everyone I asked questions had zero idea about anything. The chrome vendor tried to answer questions for them but it wasn't his job to do so. I walked out without anything or any information I was seeking so it was a waste of a trip.