Sharnise A
January 21, 2026
I want to take a moment to recognize an employee NATE who provided truly outstanding customer service during my in-store visit. He was incredibly patient, kind, and knowledgeable throughout the entire process. Even when I asked the same questions more than once, he never rushed me or made me feel uncomfortable. Instead he took his time to explain everything clearly and made sure I fully understood my options.
He helped me get exactly what I needed and made the whole experience smooth and stress-free. His attitude was positive, professional, and genuinely helpful from start to finish. Customer service like this is rare, and he absolutely deserves recognition for going above and beyond. I hope his manager knows what a great employee they have because he made my experience at Best Buy a great one.
Michelle L
January 17, 2026
Clean and organized store. Staff helped us find the item we were looking for. Total visit time 20 minutes from entering to exiting. Efficient service. Cashier was operating 2 registers to speed up checkout procedure. Happy with purchase and experience.
Nice products, feel like im under heavy servailence
Response from Best Buy
January 17, 2026
Hi, Donnie,
We love when customers find the products that they are looking for, but do not want you to feel that you are being under constant surveillance when shopping. If you'd like to look into this, please send a private message to us via Facebook (https://bby.me/t0vt6k), Twitter/X (https://bby.me/76i7iw), or Instagram (https://bby.me/g4rutm). In your message, please reference "Google Review 105841".