Best Buy Warner Robins

not enough associates to help in the store even though numerous associates where just walking around doing nothing.

Can not get no one on the phone !!!!!!!

Concern Over Product Integrity and Failure of Post-Sale Support My wife’s recent experience with Best Buy has been extremely disappointing and raises serious concerns regarding product handling and customer service integrity, particularly concerning high-value electronics. She purchased a PlayStation 5 Digital Console at the Black Friday price, yet was later denied a price adjustment because the item was received in an opened, unsealed condition. This denial, based on the opened status of a product sold as new and factory-sealed, is highly unacceptable. More critically, the denial over an opened box is deeply concerning as it suggests this Best Buy location may be engaging in the practice of selling open-box PlayStation 5 consoles as brand new units. This is completely unacceptable for an authorized Sony retailer and violates the trust placed in Best Buy to deliver factory-sealed products. Receiving a used, returned, or opened product when purchasing a new, full-priced console constitutes deceptive business practice. I strongly urge Best Buy management and Sony's retail partnership department to investigate this matter immediately. Consumers need assurance that when they pay for a new, sealed console, they are receiving exactly that. Until these product integrity issues are addressed, I caution other customers to be extremely vigilant when purchasing high-value electronics from this location. Date of Purchase: November 28, 2025 Product: PlayStation 5 Digital Console

Greeted upon arrival, offered assistance while looking, check out was easy.