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Frequently Asked Questions About Best Buy Warner Robins

How do I check product availability at the Warner Robins Best Buy?
How do I check my order status?
My local Warner Robins Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Warner Robins stores’ holiday hours?

Recent Reviews

4.0
(2332 reviews)
Kevin G
November 13, 2024
5 out of 5
My grand daughter works there
Stephen A
November 12, 2024
1 out of 5
Save your time and money! Go look at it in the store and buy it online at Amazon or another retailer that knows the customer is important. I ordered a monitor by accident on their website and not a minute later I tried to cancel it and it would not let me. It said to return it once I received it. When we got it I went to the website to return it and it said it was still out for delivery even though I got it. I did this for a few says and it never sleared up so I had one of my guys try to take it back to the store in Warner Robins and they would not take it because "I bought it online and it was a monitor." What?! I had my guy bring it back and waited for the websitre to clear up and it never has. I tried again to take it to the store and to return it online and they will not or cannot to it. I even said I would do a store credit so atleast I can buy the things the company can use. I go nowhere. To this day the website still says I haven't received it! I am stuck with an expensive monitor that is brand new and never opened and I can't use it. This is why people are moving to online stores like Amazon. I have not had a single problem returning things to Amazon or really any online site in my many years of purchasing for my company. I di literally 100,000's of dollars with Amazon a year and a fair amount with Bestbuy and other retailers online but not anymore with Best Buy. The only thing they are good for is looking at the product and then buying it online somewhere. They have forgotten what is important in consumer sales. The consumer...
Response from Best Buy
November 12, 2024
Hello, Stephen, We appreciate your feedback on Google my Business. Not being able to complete a return due to a system error is frustrating. We would like to hear about your experience with this order, here at the corporate office. Please feel free to reach out through social media with the links provided. Mention "Google Review 64419046" when you are reaching out. Provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Rene K
November 09, 2024
1 out of 5
Poor in-store customer service. I placed an order for curbside pickup, but no BB employee ever showed up with my order at the parking lot. I went inside the store to find out seven BB employees were talking to each other. Employees are not busy and could be more helpful.
Response from Best Buy
November 09, 2024
Hello, Rene, Thank you for reaching out in regards to your concerns with the curbside pickup order. I can understand that no one bringing out your order after you checked in can be difficult. I would be glad to help you if you would like to reach out for questions or concerns through any of our Social Media Profiles below with Review 64405516 for support. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Thanks, ^Tommy
Fotydogg
November 05, 2024
4 out of 5
Good service, but would like to see more selections

About Best Buy Warner Robins

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