How do I check product availability at the Aiea Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aiea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aiea Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3060 reviews)
Ron O
January 16, 2025
3 out of 5
Waited more than 30 minutes for curbside pick up. Blueshirt said system crashed.
Response from Best Buy
January 16, 2025
Hello, Ron,
Your feedback on Google my Business is appreciated. having to wait for your curbside order for an extended time is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64687402", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Jennifer G
January 09, 2025
5 out of 5
Nicely stocked..... the clearance and open box section were not too bad....impressive.
Sarah T
January 09, 2025
2 out of 5
There were two people working the registers with easily 30 customers waiting. No one called for additional help, and it took us 45 min to pay for the ONE item we came in for and found in less than five minutes.
Response from Best Buy
January 09, 2025
Howdy, Sarah.
Thanks for providing your feedback here on Google. We know how important it is to get prompt and friendly service while shopping with us. If you still need some help, please reach out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #64659316.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Micaila H
December 29, 2024
2 out of 5
Everyone who works here is too cool to help you. Don’t try to ask for help because they will treat you like you’re inconveniencing them. Horrible service. Skip the store and either buy online or go somewhere else.
Response from Best Buy
December 30, 2024
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64623401" and share your full name, email, and phone number.
Thanks,
^Jacob