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Frequently Asked Questions About Best Buy Aiea

How do I check product availability at the Aiea Best Buy?
How do I check my order status?
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aiea stores’ holiday hours?

Recent Reviews

4.1
(3011 reviews)
John A
September 21, 2024
3 out of 5
Unmotivated workers that come to work to hang out. However I put that on management. Not being on top of workforce. I went in to Best Buy looking for some ideas to replace my 14 year old laptop. There were 4 workers hanging around the kiosk. Not 1 approached me. Next went to the camera dept. Seen the camera I regretted not buying at B&H Photo. When I visited NYC. Two people walked by no one approached me. A lady set off security alarm on a camera. The worker turned off alarm and walked away without a word. I don't fully blame unmotivated workers. It's the management job to insure workers are at least approaching customers. Maybe I'm a little bias. Since I did have a evening job. Back in the day at Circuit City appliance department. When it was commission. Back then we had skin in the game. Because customers meant pay. Best Buy gets 3 stars. But only because of vast selection.
Response from Best Buy
September 21, 2024
Hello, John, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64228273. Looking forward to hearing from you! Thanks, ^Ezra
Adam M
September 15, 2024
5 out of 5
Great people and team. Sometimes an understaffed, but who isn’t.
naomi w
September 11, 2024
3 out of 5
The bathroom are horrendous and it's hard to find what u are looking for
Response from Best Buy
September 11, 2024
Hello, Naomi. Thank you for taking the time to leave your feedback with us. As a customer who wants a clean and pleasant shopping experience, I can understand where you are coming from here.. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64185216. We look forward to working with you. Regards, ^Jason
Josh S
September 09, 2024
1 out of 5
Do not buy open box laptop's. 1st one I bought no power cord with it, so they wanted me to buy one. 2nd open box i bought said excellent yet the laptop I got had a good rated sticker on it and had been used for 9 months.
Response from Best Buy
September 09, 2024
Hi there, Josh, Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your experience and attempts to receive assistance are addressed further. To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review. 64175626 Thank you, and we look forward to hearing from you. ^Duncan Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)

About Best Buy Aiea

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