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Frequently Asked Questions About Best Buy Aiea

How do I check product availability at the Aiea Best Buy?
How do I check my order status?
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aiea stores’ holiday hours?

Recent Reviews

4.1
(3180 reviews)
SatoLightner
October 04, 2025
5 out of 5
THE BEST. They installed our dash cam and clearly explained how to use it.
Tania V
September 30, 2025
1 out of 5
Worst place to buy a big appliance! My washer was not balancing so they fixed it, then another problem after problem. Repair guy came 7x in 5 months. He just came 3 days ago and my washer now makes a loud banging noise. They now want to charge me $125 for him to come back out again for repair! They are in the business of stealing my money! I've bought so many things from Best Buy and I'm really upset that my washer still doesn't run well. They can't even fix a washer with a 5 yr extended warranty!
Response from Best Buy
September 30, 2025
Hello, Tania, We appreciate you taking the time to write us regarding your washer situation. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this looked into further for you. Please message us through our social media channels on Instagram (https://bby.me/d7c7tl), X/Twitter (https://bby.me/vduus3) or Facebook (https://www. https://bby.me/yplwgs) with the full details of your situation. Also add Google Review 50184. We look forward to hearing from you.
Heron M
September 29, 2025
4 out of 5
During the weekend, and lot of customers and staff. Then during the weekdays there was only 1 staff on the floor so had to wait a couple of minutes to finally get some help. Some of the staff are friendlier than others. There is also a Geek Squad for any repair and servicing. The location is very large and has wide variety of electronics. For phones they typically have the newest ones in stock, and the priort generations is online order only. They sell unlocked phones, accessories like cases and pop sockets. You can find PC desktop parts like towers / cases, psu, fans, monitors, mouse, keyboards, headphones from the popular brands like ThermalTake, Corsair, Razor, AMD, and much more. They also have TVs, laptops, drones, speakers, music earphones, and smart watches.
Rob S
September 27, 2025
5 out of 5
A few days ago I purchased the Sony - WH1000XM6 and would rate it as one of the best I have ever had. Main reason for purchase is that I have acquired tinnitus. The active noise suppression is the best I have ever experienced -- low/medium noise can't be heard at all with pressing the new Ambient Sound switch to hear phone ringing and people talking. For me, it eliminates the noise from the flywheel of my rowing machine. I now exercise without exciting/increasing the tinnitus (which it does without the headphones)! So, if you have tinnitus, MAKE THIS INVESTMENT. You won't regret spending the big #x27;s in this case at all. Finally, I want to recognize Best Buy employee Edan. This bro' took the time and made the effort to help me figure out which one to purchase. He spent a good amount of time with me trying to figure out which headphone best hides the tinnitus. A 5 *****-star thanks goes to Edan for his help!!!

About Best Buy Aiea

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