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Frequently Asked Questions About Best Buy Aiea

How do I check product availability at the Aiea Best Buy?
How do I check my order status?
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Aiea stores’ holiday hours?

Recent Reviews

4.1
(3171 reviews)
Junior D
August 24, 2025
1 out of 5
Waited 30 minutes for customer service at the Apple section. Even after asking for help, no one came.
Response from Best Buy
August 24, 2025
Hey Junior, I know how important it is to receive quality service, and I can understand your concerns surrounding your recent experience with us. We appreciate you reaching out to provide us with your feedback, we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/lrjwy7), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #34312" and share your full name, email, and phone number. All the best, ^Jacob
WARREN !
August 23, 2025
3 out of 5
They let you go in circles.
Sarah M
August 20, 2025
4 out of 5
Staff was friendly and helpful but they seem extremely short staffed. (My visit was not peak hours, 7pm arrival) I had to wait 45mins for someone to check me out when purchasing a new unlocked cell phone. They were very knowledgeable and answered my questions but I think management should support their floor staff by hiring more help or effective leaders to run the floor.
Jay M
August 14, 2025
5 out of 5
My orders have always been correct.

About Best Buy Aiea

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