Website is not very helpful always wanna give you a person to talk to. I am capable of ordering stuff online myself. Don’t need to talk to somebody to get help.
Very knowledgeable ... had a very helpful experience today with Alan (TV)and Ashton ( Geek Squad).
They were not able to help me with apple phone issue. Apple customer service sent me to this best buy to fix phone but they said they couldn't. They said all apple issues had to go through apple store, but apple rep said I could take it there. They are looking into this also, gentlemen was very rude.
Response from Best Buy
July 20, 2026
Hello, Ulises,
Thank you for sharing your concerns with your visit at the Honolulu, HI Best Buy location. We know that having concerns with your experience in store can be difficult, and we are glad to look into this further and assist you in any way that we can. Please reach out to us on any of our social media profiles below with Review 190481 for support.
Facebook (https://bby.me/thQ5fo)
X (https://bby.me/yaaVZS)
Instagram (https://bby.me/rYUPNC)
Great workers with knowledge.