Frequently Asked Questions About Best Buy Honolulu
How do I check product availability at the Honolulu Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Honolulu Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Honolulu stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Honolulu Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4400 reviews)
Mariliz R
November 03, 2025
5 out of 5
I ordered an ice maker for an LG refrigerator everywhere else told me I had to wait 3 to 5 weeks to get it so I went to Best buy and it was here within a week. I pulled up to their location. My box was waiting for me! Super easy!
Mario S
November 03, 2025
4 out of 5
Great place to buy all your electronics.
Tiare “
November 02, 2025
1 out of 5
the service there is confusing they have Verizon and other retail associates running around there without any proper identifications working as if they are
Response from Best Buy
November 03, 2025
Hi, Tiare,
Thank you for sharing your review with us. We hope to make shopping with us as easy as possible and would like to discuss your visit further.
To help us improve future visits, please private message us through Facebook (https://bby.me/8fbeg9), Twitter/X (https://bby.me/39ba9c), or Instagram (https://bby.me/h7lvk7). Please be sure to mention "Google review 63768." Thanks!
Bruce A
November 02, 2025
2 out of 5
Disappointed in its lack of merchandise. Staff absent for help to find out they didn't have several items we needed.