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Frequently Asked Questions About Best Buy Honolulu

How do I check product availability at the Honolulu Best Buy?
How do I check my order status?
My local Honolulu Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Honolulu stores’ holiday hours?

Recent Reviews

4.1
(4489 reviews)
Melly O
April 20, 2026
5 out of 5
Nice staff, I'm a regular now ever since I got payment. Amazing people, Coconut.
javier g
April 15, 2026
5 out of 5
Man, I love electronics! I love technology, Mostly when it works. I have had overall great experiences with this location.Mainly because it's close to where I work, and costco. I love that they couple with geek squad to make home installations and other things an option for leisurely individuals such is myself. I feel it's fair to say that some items are overpriced, Because at the moment, everything in the world seems to be overpriced. So for this review, at this specific time, I feel like that's a fair statement. However, it doesn't stop me from coming in and acquiring my favorite technology from best Buy.
Mone
April 15, 2026
1 out of 5
DO NOT USE BEST BUY DELIVERY. It was the worst experience I ever had. Like we paid for it and we told to enter our house with no shoes. And we gave them slippers and laid a towel on the floor to not get dirty. But they IGNORED it. Instead they flipped all our towels and entered our home with SHOES. And since our home has carpet floors, it was full with DIRT AND DEBRIS FROM THE OUTSIDE. Plus when they were fixing our washing machines, they threw the cardboard boxes in OUR home trash. They didn’t bring it with them. Although it was their job to fix it, the one part they let it sit there. Until my mother noticed that they left a part unfixed and they kinda argued with us for a while saying it is okay. And the part is an important part where the water runs through the machine. And then he started saying “Oh we have 13 more reservations to work on so I can’t get this hands on me.” Like it’s their job. They should do a part done and they could leave. But either way don’t DO NOT USE BEST BUY DELIVERY.
Response from Best Buy
April 16, 2026
Hi there, Thank you for leaving a review. When expecting a delivery, I can understand wanting everything to go smoothly and feeling like the job was completed successfully. This is far from the experience we strive to give our customers. Please send us a private message on social media if you would like us to take a closer look at this situation. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/NuCUxf), Twitter/X (https://bby.me/usnT5L), or Instagram (https://bby.me/RtiwA1). Please reference “Google review #142226” when reaching out.
gary c
April 13, 2026
5 out of 5
Great selection of stock. Staff are really helpful. Highly recommend

About Best Buy Honolulu

bestbuy.com