How do I check product availability at the Ames Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ames Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ames stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ames Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1714 reviews)
Nicholas P
August 09, 2026
1 out of 5
Lying is apparently the standard here. I was told that they wouldnt deliver a TV to me but if they still had the Mason City location that they would. I had to laugh because Mason City is further away from my location. I guess Amazon will get my business this time for that TV since I found out it's offering the same discounted deal.
Response from Best Buy
August 09, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
1dawg
August 04, 2026
2 out of 5
I called the store and you can’t talk to a sales person. You talk to a person offsite Who doesn’t sound human at all but I guess he is. To be more precise I would like to talk to somebody in the store and I don’t know why they do it this way but I’ll never call back.
Rigoberto H
July 12, 2026
5 out of 5
Exelente ubicación y exelente trato por el personal
Kaysen M
July 07, 2026
5 out of 5
Went in for issues with my iPhone 16pro and my AirPod 3rd gen pros Kai and Dylan were both absolutely fantastic! Very kind and extremely helpful services they both provided. I recommend both Kai and Dylan to everybody!