Best Buy Ames

Bought a iPad on line and selected in store pick up. When my wife got there to pick it up, staff at the store had already opened the iPad box without my consent or permission because they thought we were doing a data transfer. When I called the store, the rude employee hung up on me because she kept interrupting me and told her to shut up and just listen to me.

I had the pleasure of working with Aiden, and I couldn’t be more impressed with the level of service and professionalism he provided. From start to finish, he handled everything with exceptional attention to detail and genuine care. Aiden was not only knowledgeable in his field, but also took the time to clearly explain every step, ensuring I felt confident and informed throughout the process. His communication was timely, clear, and courteous, and he consistently went above and beyond to make sure my needs were met. It’s rare to find someone who combines skill, professionalism, and a friendly demeanor so seamlessly, but Aiden does exactly that. I would highly recommend his services to anyone looking for top-tier quality and a great overall experience.

Bought a very expensive camera battery charger. Knowing I wanted to return it I asked about it's specific return policy and all they said was "14-day return policy". I come back a few days later, after using it once, to return it as I found a cheaper option online. I'm told because I opened it I am unable to return. I said I would've liked to know that before I bought it and the customer service rep said it's usually printed on the receipt - I checked and it most certainly was not printed on the receipt. Not helpful at all and so expensive.

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