Decent store and friendly staff. They will try to oversell you things, just look after it.
I thought the salesperson did a good job helping me but I ended up with a laptop that did not have touchscreen as I told them was one of the main things I was looking for. I didn't use the laptop for over 2 weeks after purchase because I took it directly to my computer people for software transfer and Microsoft Office installation. When I got the laptop home and finally worked with it, I realized it didn't have a touchscreen AND it was now on sale for $250.00 less than I paid. I called Best Buy and was told I'd exceeded the 14 day price match term for a credit. So not only did I purchase a laptop thinking it had features it did not, I also got screwed over on the cost. No more Best Buy for me.
Didnt have anything in stock, poor service
The shelves felt empty. They weren't. It was weird