If I could give Zero stars I would. We were in the store attempting to purchase a Mac Computer. They were rude and didn’t care about making the sale.
Response from Best Buy
September 08, 2026
Hello,
Buying a new Mac should be an exciting moment for our customers. We strive to build excitement before, during, and after the sales experience.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook (https://bby.me/6lwvip)
Twitter/X (https://bby.me/pENNyN)
Instagram (https://bby.me/fmrDsp)
Please be sure to mention your Google review, #219814.
Thank You.
Purchsed a $340 Samsung tablet online, advertised it included an S pen with the tablet. Recieved it today, with no pen and someone attempted to removed some sort of adhesive sticker from the back of the tablet and was unsuccessful and left a large square of sticky adhesive on the back of the tablet - thanks for that. Would suggest to buy these elsewhere.
Response from Best Buy
August 28, 2026
We understand the frustration when an item seems to be missing a part. We'd like to review this further for you. Please reach out to us in a private message on Facebook (https://bby.me/VvI9gr), Twitter/X (https://bby.me/dNOugP), or Instagram (https://bby.me/Kz3O0e), and mention your Google review, 213386.
Very professional, very helpful, in and out. Very knowledgeable. Helped me pick up what I needed.
Geek squad set up my computer. Computer worked for a computer illiterate like myself. I will be back.
Called in for advice on buying a new computer. We drove 70 miles to pick it up. Got wrong info on phone. On what came with it. Bought the extra cables. Got home, they were wrong.