Found what I needed very fast. Everything was great
Punishes for pre-orders because buying it days of release get it next day, my pre-order was canceled. Just buy from someone else if you can
Employees weren't rude or anything but they weren't helpful either today was my last
Response from Best Buy
October 17, 2026
Greetings!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your preorder. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #239778" for reference. You can find us here:
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Mustachman 2
September 29, 2026
Best Buy is underwhelming. The staff often seem more focused on hitting sales quotas than actually helping you find the right product, and it shows. You get pushed toward addons and warranties instead of straight answers. Product quality outside of Apple items is frequently disappointing; a lot of the off-brand and mid-tier electronics feel cheaply made and don't hold up. Service times are mediocre at best. Unless you're buying Apple gear, I'd shop elsewhere.
Jakob D
September 29, 2026
Best Buy is a solid go-to for electronics, though it's a mixed bag. Staff are generally friendly and willing to help, but product quality can be hit or miss depending on the department. Service times are reasonable — not lightning fast, but you're not waiting forever either. It's a decent option if you need something quickly and don't want to wait on shipping, though I'd still shop around for the best price.