How do I check product availability at the Ames Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ames Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ames stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ames Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1731 reviews)
Mary O
November 06, 2026
5 out of 5
Onyx was wonderful while trying to get my old phone going, then transferring everything to my new phone when it was evident that the old one was shot. He was helpful in helping me choose the new phone and transferring me from TracPhone to Verizon as well. He was so friendly and cheerful that the whole experience was enjoyable! I would be happy to work with him again.
EcoHunter42 (
October 25, 2026
1 out of 5
No service. Overpriced.
John C
October 21, 2026
5 out of 5
Found what I needed very fast. Everything was great
Black S
October 17, 2026
1 out of 5
Punishes for pre-orders because buying it days of release get it next day, my pre-order was canceled. Just buy from someone else if you can
Employees weren't rude or anything but they weren't helpful either today was my last
Response from Best Buy
October 17, 2026
Greetings!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your preorder. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #239778" for reference. You can find us here:
Twitter(X):
https://bby.me/CpQNiu
Facebook:
https://bby.me/v0R2kY
Instagram:
https://bby.me/DjyXgi