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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Ames
How do I check product availability at the Ames Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ames Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ames stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ames Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1692 reviews)
Lisa B
February 08, 2026
5 out of 5
Great buy on tvs this week. There salesmen at the Ames location was very kind and helpful. Great service!!!
Bjarni F
February 06, 2026
5 out of 5
Staff is friendly and got service right as we walked in the door
Eric f
January 24, 2026
1 out of 5
I had scheduled a battery replacement for my Iphone at this store. You literally cannot speak to a physical person in the store it sends you to a call center who tells you the store doesnt accept calls. I spoke with the person who told me it would take about an hour and we scheduled everything over the phone for the battery replacement. I scheduled my day around this appointment considering it could take upwards of an hour + When I arrived they tell me they cannot do the replacement because they are working on somebody elses phone and there is not enough time to do both. My appointment was for 5:40pm. I have worked for geek squad and have been an apple certified technician at my store. Its absolutely insane that I was quoted this… I was informed it was a newer tech working that day which didnt exactly give me the most optimistic view on the situation. Safe to say ill be going to another citys best buy
for the battery replacement
mecanicacenterusa
January 09, 2026
5 out of 5
Buen lugar