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Services Offered
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Frequently Asked Questions About Best Buy Ames
How do I check product availability at the Ames Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ames Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ames stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ames Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1639 reviews)
John h
April 16, 2025
4 out of 5
I've left reviews on here before highly critical of the service at Best Buy but this one wasn't nearly as bad as I've been used to over the last several years. From the moment I walked thru the door they were helpful by pointing out the section of store I could find what I was looking for. The one thing still lacking though was no salespeople in the different sections to help people. It wasn't a staffing issue, as I saw plenty of employees congregating by the door and in customer service. This was around 1pm on a weekday. As I stood and scanned the store looking for someone, it seemed several other customers were having the same problem. I finally went to a register and the gentleman was extremely helpful by walking me back to show me what I needed. Still better than what I'm used to at most of their stores
George P
March 03, 2025
5 out of 5
I love this place for electronics. A bit pricey, but it's all good.
Jacilyn R
March 01, 2025
5 out of 5
Tim and Asante were VERY patient and helpful in helping my sister and I find the correct iPhone charger for our mom. They explained in 3 mins what we have been looking for for weeks. Very helpful and a great experience!
Claire W
February 26, 2025
5 out of 5
Always friendly and informative customer service. Great team environment and smiling faces because they enjoy the atmosphere working there provides.