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Frequently Asked Questions About Best Buy Ames

How do I check product availability at the Ames Best Buy?
How do I check my order status?
My local Ames Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ames stores’ holiday hours?

Recent Reviews

4.1
(1673 reviews)
Brian L
November 07, 2025
1 out of 5
remote start wet out. called several times. left messages. never got back with me. Supposed to get with me in 10 min. 5hrs later still nothing. stranded at work. car won't start. Had to get a ride home. Not happy at all. bad costumer service to say the least
Josh
November 04, 2025
5 out of 5
So many electronics. All the newest devices. Knowledgeable and helpful staff
Marshall G
October 16, 2025
1 out of 5
DO NOT PREORDER GAMES HERE! I preordered Pokémon Z-A and they did not have the game ready on launch day. The staff at the store told me it was “on the truck” and to check back in a few hours. I called a few hours later and was told the item is not in stock. I took the entire day off work to play this game on release day. Next time I will go with GameStop or just buy online.
Response from Best Buy
October 16, 2025
Good Afternoon, Marshall, We absolutely understand how you are feeling after an unexpected delay in receiving your new Pokemon game. We would be happy to look further into this situation with you. Please feel free to send us a private message on social media, so our team can review this. - Facebook (https://bby.me/kbmxyv) - Twitter/X (https://bby.me/tszws7) - Instagram (https://bby.me/87r5du)
Nasrin S
October 06, 2025
5 out of 5
It was a great experience. I went there to buy a wireless charger, but one of the staff took a look to my phone and fixed it, without any payment my phone connector fixed I appreciate Best Buy for your supportive staff.

About Best Buy Ames

bestbuy.com