Jennifer W
August 09, 2025
Deano in electronics was super helpful in purchasing a TV. Super impressed by his customer care, friendliness, helpfulneas, all the goodness he shared at the Ankeny, Iowa store location. Very professional young man!
We had been searching for a new dishwasher and when we went to Best Buy in Ankeny, we met Bill, Who is extremely knowledgeable it’s been a great deal of time with us us and filling in some blanks. He also helped us find a really good deal. After ordering the dishwasher, we had questions about computer stuff and he had just as much great knowledge and money saving ideas in that category as well. He’s gonna be our go to person there from now on!!
It took a while for an employee to help me, and it's not like they were short staffed, they were just sitting behind counters. When they did get around to helping me they were very pleasant to work with.
The best customer service happens thirty minutes before closing time. Lol but yea, greeted at the door by people who actually know what they sell and walk you to it, explain the difference, and go ring up the Sale. Two people explained the value in their geek service for technical assistance and repair. Very good experience with associates and product availability as well as value pricing.