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Frequently Asked Questions About Best Buy Ankeny

How do I check product availability at the Ankeny Best Buy?
How do I check my order status?
My local Ankeny Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ankeny stores’ holiday hours?

Recent Reviews

3.9
(1857 reviews)
Josh W
July 27, 2026
1 out of 5
Definitely the worst best buy I have ever been to. Whatever happened to professionalism in the workplace.
Jason F
July 26, 2026
2 out of 5
Spent around $1500 on a desktop computer, have had nothing but problems. My computer just shuts down randomly, almost daily. This happened almost immediately, I should have taken it back right away but I needed the computer. I am aware I can take it in to be looked at, but then I don't have a computer for weeks. When you spend that much on a computer it should be ready to plug in and work without crashing. Having a best buy around is nice if you want to see different products in person but I regret getting my computer there.
Daniel P
July 08, 2026
3 out of 5
Way too aggressive with their greetings. It feels like they just want to get you in and out and make sure you know they're watching you. We used to shop a lot more here when they weren't so pushy to show you around to everything. Getting rid of their points system was the change that switched me over to Amazon.
Maria B
July 07, 2026
5 out of 5
Gente amable

About Best Buy Ankeny

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