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Frequently Asked Questions About Best Buy Ankeny

How do I check product availability at the Ankeny Best Buy?
How do I check my order status?
My local Ankeny Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ankeny stores’ holiday hours?

Recent Reviews

3.9
(1858 reviews)
Philo “
July 31, 2026
5 out of 5
Jackson and Brandon were great!
Josh W
July 27, 2026
1 out of 5
Definitely the worst best buy I have ever been to. Whatever happened to professionalism in the workplace.
Jason F
July 26, 2026
2 out of 5
Spent around $1500 on a desktop computer, have had nothing but problems. My computer just shuts down randomly, almost daily. This happened almost immediately, I should have taken it back right away but I needed the computer. I am aware I can take it in to be looked at, but then I don't have a computer for weeks. When you spend that much on a computer it should be ready to plug in and work without crashing. Having a best buy around is nice if you want to see different products in person but I regret getting my computer there.
Daniel P
July 08, 2026
3 out of 5
Way too aggressive with their greetings. It feels like they just want to get you in and out and make sure you know they're watching you. We used to shop a lot more here when they weren't so pushy to show you around to everything. Getting rid of their points system was the change that switched me over to Amazon.

About Best Buy Ankeny

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