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Best Buy Ankeny
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Ankeny
How do I check product availability at the Ankeny Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ankeny Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ankeny stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ankeny Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1685 reviews)
Erik R
September 24, 2024
5 out of 5
Has an ok selection, a little on the small side though compared to some of the other Best Buy's I've been too. The employees I encountered were quite friendly and helpful. 👍
Jeffery K
September 12, 2024
2 out of 5
Well dryer broke bought a new one was supposed to pick new one up but wasn't there the pick up day and when I called to find out when it would be around they just guessed and said really we don't know. So I wait 3 days past my "pick up" date and called again. Still had no clue where it was or when it would be here so I had them refund my 900 dollars and then I went to menards and they had the same one for less eneded up paying 560 with the 5 year warranty.
Response from Best Buy
September 12, 2024
Hi there, Jeffery,
Thank you for reaching out to us here and for bringing this to our attention. I'd love to ensure that your experience and attempts to receive assistance are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
64192299
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
s R
August 29, 2024
1 out of 5
Service sucked
Response from Best Buy
August 29, 2024
Hello,
Thanks you for the review. We can see that it does not appear that you received the quality of service that we aim to provide and would like to follow up on this with you, as we strive to learn and grow.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64132063" in your message. Thanks!
Regards,
^April
Timothy B
August 12, 2024
4 out of 5
Expensive but they had what I needed