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Services Offered
Geek Squad Services
Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Ankeny
How do I check product availability at the Ankeny Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ankeny Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ankeny stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ankeny Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1736 reviews)
caleb w
April 18, 2025
5 out of 5
Very helpful staff. Tested my old charger to see if the cord or the block was malfunctioning for me. Knew exactly what aisle for replacements as well
D B
April 18, 2025
5 out of 5
Fast, nice service. Thank you.
lindsay
April 18, 2025
5 out of 5
I went to this location a few months ago to buy a computer and had an amazing experience thanks to the help of one incredible employee!! I think her name was Laura— she was extremely knowledgeable, personal, friendly, and kind. I went in with so many questions about Microsoft laptops and she answered every single one of them, and was able to direct me to the right model and everything. Seriously please give this queen a raise she is so good at her job. I probably would not have walked out with a computer that day had it not been for her. 🙏🙏 5 STARS FOR LAURA!!!!!!
John D
April 17, 2025
4 out of 5
Under staffed but still excellent customer service