Sales staff is to busy jacking their jaws and drinking coffee to help customers
We needed a new TV for one of our escape rooms, but they had sold out of the one we needed. They then shipped one from another location for us to pick up the next day. They said to bring an ID when we pick it up, and that we could pick it up anytime the next day. When we got there the next day at 6:30, we were told that because we didn't show up before 5:00, they had chosen to sell the TV. When we explained the situation, they proceeded to say, "Well, you really should have come in before 5." We had to have them ship another TV for the next day, are now one day later on fixing our puzzle, and were told to make sure to show up before 5 in a snotty tone when leaving. Overpriced and VERY unreliable.
I was beginning to think, I'm leaving this store, a couple workers were just standing there conversing, then an employer asked if he could help, he was very helpful! I bought a printer!