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Best Buy Cedar Rapids
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2995 reviews)
Karla W
March 13, 2026
1 out of 5
Very poor customer service. I came in and bought a TV and two year service contract on a Sunday. The 65 inch TV would not fit in the car. I was told they would deliver on Thursday between 8 AM and 12:30 PM. My guy said he would come over and let the guys into my apartment since I had to work. The person helping me suggested I download the Best Buy app which would let me know around what time the delivery guy named Devin would be coming. Thursday morning I checked the app and it says Devin will be arriving at 9:10 AM. I messaged my guy and tell him so he can be at my apartment to let him in. Hours go by.... no calls or messages...nothing. I call the store and they don't know how to contact Devin. We wait more....still nothing...app still says 9:10 AM delivery. My guy calls the store and they tell him that the delivery has been changed to Saturday!! No one called or told us why the delivery had changed or even if it was okay with us! I had had enough! I rented a U haul van for $60 and drove over to Best Buy. Asked to speak with a manager. I told him what happened and said I was there to pick up my TV. He got a young man and they went in the back and brought out the TV. Not one time did he offer any apologies or say he would look into the matter. Nothing. I will never buy anything from this store again! I learned my lesson!
Response from Best Buy
March 14, 2026
Hi, Karla,
It can be really frustrating when a delivery doesn't go as planned, so we appreciate you bringing this to our attention. If you'd like to formally document your feedback, please send us a message on social media. Please include Google Review 129042 when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Taylor B
March 12, 2026
1 out of 5
TERRIBLE experience trying to get a dryer delivered. Scheduled for delivery today, so I sit around at home waiting and no one ever shows up, no one calls to update. Come to find out the store didn’t have the dryer til today? I try to reschedule the delivery and now have to wait 5 more days. No discounts or sorrys. I will never get anything from Best Buy again.
UPDATE: cancelled and going with Lowe’s for the same dryer, already on schedule for Saturday delivery.
Response from Best Buy
March 12, 2026
Hey there, Taylor,
We understand your concerns surrounding your recent purchase. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/CDIeVz), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #128677".
Raja H
March 05, 2026
5 out of 5
Great experience at Best Buy in Cedar Rapids. The store is well organized, clean, and easy to navigate. The staff were friendly and helpful, answering my questions and guiding me to what I needed without any pressure.
Overall, a smooth and pleasant shopping experience. Definitely one of the better Best Buy locations I’ve visited!
Andrew D
February 23, 2026
5 out of 5
Was not happy that my card was no good but that was on me. Customer service rep did an awesome job of trying to help me