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Frequently Asked Questions About Best Buy Cedar Rapids

How do I check product availability at the Cedar Rapids Best Buy?
How do I check my order status?
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cedar Rapids stores’ holiday hours?

Recent Reviews

4.0
(2838 reviews)
Sir J
November 14, 2024
5 out of 5
Great, I actually got help and service promptly here. Back home, you have to beg for it. I was very impressed, the sales gentleman knew about my product of interest, educated me and the sale was fast ... which was nice as I was in a hurry. Definitely shop here again
Rakesh S
November 11, 2024
1 out of 5
Worst customer service. No proper communication regarding the delivery. I'm forced to cancel the order. Pathetic service.
Response from Best Buy
November 11, 2024
Hey there, Rakesh. Thanks for providing your feedback here on Google. We understand the importance of communication. Moving forward, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64412474. We look forward to your reply. Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Cheers, ^Jason
Marjie C
November 11, 2024
3 out of 5
Hard to find available help. Didn't have what I needed.
Response from Best Buy
November 11, 2024
Hello, Sarrina, Thank you for taking the time to share your experience with us. I can understand how frustrating it must be to feel that your concerns aren’t being addressed properly, especially when this has happened multiple times. We want every customer to feel respected and well-supported at all of our locations, and it’s disappointing to hear this wasn’t the case. Please connect with us by sending a private message on one of the following platforms: Facebook: facebook.com/BestBuy Twitter/X: Twitter.com/BestBuySupport Instagram: instagram.com/BestBuy In your message, kindly include your full name, phone number, and email, and mention that you're reaching out regarding your "Google Review" with the conversation number 64308648 so we can quickly identify and assist you. Thank you again for reaching out, and I look forward to helping you with this. Best regards, ^Magee
Martin C
November 10, 2024
1 out of 5
Always crappy non existent service at this location. Waited 10 minutes to buy an iPad Pro. No associate to be found. Did see a big group of associates together at the front not helping customers. Not sure why I went back, it’s the same as always. This location is starving for effective management.
Response from Best Buy
November 10, 2024
Hello Martin, Thank you for the review. I can understand your frustration with not being able to find an associate to help you shop. That would be very frustrating. We try to pride ourselves in ensuring we provide great customer service. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy

About Best Buy Cedar Rapids

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