Maragazh
October 12, 2026
Someone asked me "why did you lie to me?" When I told here I didnt have time to sign up for the card right there & then, despite having a doctors appointment shortly after.
Perhaps it takes only 2 minutes, but how do I know for sure? Thanks for letting me return my charger but very scary and hostile.
Jonathan H
October 10, 2026
Can't get a hold of anyone. Their AI agent is AWFUL.
Response from Best Buy
October 10, 2026
Hello!
We understand how important it is to be able to speak with someone when you need assistance and get the support you’re looking for.
We understand how important it is to be able to reach someone when you have questions or want to reach out to your local store.
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Be sure to mention your App Review number, #233323, in your message. Thank you.
We went in close to closing time. The excellent staff didn't rush us. We found out our associate is still in high school, you would never know since he is completely engaged, knowledgeable and helpful!
I went in for a cell phone and got exactly what I was looking for. No upselling or gimmicks. They are friendly and helpful.