The clerk couldn't find the item I wanted and had to order it. I'm told I'll get it tomorrow but I sincerely doubt that. I can't remember the last time FedEx delivered on the date specified. It's either one day later or longer. The clerk told me there wasn't a dongle to go from USB 3 to Ethernet. Without this, I might have rated it a 5.
Response from Best Buy
September 14, 2026
Hey there.
We know how important it is to have what you are looking for in stock. If you have any other questions, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #222330 in your message. Thanks.
The Gal that works here, Kennedy, In the TV department was AMAZING! Not only did she help us find an amazing newer tv, it also paired well with the recommended sound bar and fell right within our budget! Thank you Best Buy for having such an amazing employee!
Bought a new TV and had it delivered and installed Everything went very well
Madison C
September 09, 2026
Called to ask my local store about a product directly and my call was sent to a woman in another country that told me Best Buy no longer takes calls to the location I’m trying to reach. She could not answer my question because she isn’t on site, so how do you expect customers to shop with you when very very simple questions are not being handled. If you guys had the product I’m looking for I would have come in to buy it TODAY but instead I’m met with a system that doesn’t allow that to happen.
Horrible.