This place love to steal your money I call my bank to tell the charger twice for the same transaction, and my bank fixed it. And then went ahead and took the same amount of money for me again. Don't buy anything from them they are thiefs.
Response from Best Buy
September 23, 2026
Hi, Omar,
Thank you for taking the time to reach out here to share this review. We hate to hear you may have been double charged, and would be happy to see how we can help.
To get started, please send us a message on Facebook ( https://bby.me/sFR7Ov), Twitter/X ( https://bby.me/R8kTaQ), or Instagram ( https://bby.me/pK8FFy). Please also include a note stating you are reaching out from a Google review by including this reference number: 225617. We look forward to hearing from you!
The clerk couldn't find the item I wanted and had to order it. I'm told I'll get it tomorrow but I sincerely doubt that. I can't remember the last time FedEx delivered on the date specified. It's either one day later or longer. The clerk told me there wasn't a dongle to go from USB 3 to Ethernet. Without this, I might have rated it a 5.
Response from Best Buy
September 14, 2026
Hey there.
We know how important it is to have what you are looking for in stock. If you have any other questions, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #222330 in your message. Thanks.
The Gal that works here, Kennedy, In the TV department was AMAZING! Not only did she help us find an amazing newer tv, it also paired well with the recommended sound bar and fell right within our budget! Thank you Best Buy for having such an amazing employee!
Bought a new TV and had it delivered and installed Everything went very well