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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3049 reviews)
Jean R
September 10, 2026
4 out of 5
Bought a new TV and had it delivered and installed Everything went very well
Madison C
September 09, 2026
1 out of 5
Called to ask my local store about a product directly and my call was sent to a woman in another country that told me Best Buy no longer takes calls to the location I’m trying to reach. She could not answer my question because she isn’t on site, so how do you expect customers to shop with you when very very simple questions are not being handled. If you guys had the product I’m looking for I would have come in to buy it TODAY but instead I’m met with a system that doesn’t allow that to happen.
Horrible.
Jim F
September 06, 2026
1 out of 5
Terrible experience!!!! We went in to buy a laptop and were heavily persuaded by a salesperson that did not know what she was talking about. We chose a laptop specifically because she said it had 1 TB of storage and when we returned home after a 1.5-hour drive back from the store, which is not in our town, we see that it only has 512. If I had known that, I would have bought the other laptop, but I assumed the salesperson knew what she was talking about. The salesperson is a short, older woman with very short hair and wearing black rubber gloves. If she helps you, make sure she gives you the correct details about what she's trying to force on you. I'm going to return the laptop and an $800 TV just to show them that they should treat their customers better. People wonder why retail stores are dying.....
Response from Best Buy
September 07, 2026
Hello, Jim,
We appreciate you taking the time to share your feedback. Receiving inaccurate product information can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/dYry5b), Twitter/X (https://bby.me/A8gazp), or Instagram (https://bby.me/G25Psi). Please reference Google Review, #219001.
Kevin B
August 24, 2026
1 out of 5
Do not buy appliances here. They can sell you one and take your money but cannot do anything about delivery or refunds. Daughter bought a washer and was stood up twice waiting for a four hour delivery window. Then you have to wait in a queue forever to talk to someone at an 800 number.
Response from Best Buy
August 24, 2026
It's unfortunate that that happened. We understand that waiting a long time for a delivery is not ideal. We would like to hear more about the concerns you have and help in any way we can. Please have the purchaser send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 209479 in your message to us.
X: https://bby.me/OviJ2e
Facebook: https://bby.me/CGrUJm
Instagram: https://bby.me/Qqg3tl