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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3040 reviews)
Rich R
August 15, 2026
1 out of 5
My wife and son purchased a refrigerator that had been a display and it was sold as being in excellent condition. It was from the Cedar Rapids location. Got it home waited 2 hours and plygged it in. Later that night discovered it was not cooling . Cant talk to anyone at the store. It was in demo mode. Tried unlocking from videos didnt work. Their phone system is awful. Lost some product because of it.
Finally the next day got ahold of the manufacturer and got it resolved. Best Buy you can and should be more honest and helpful on your products. Do better!
richie f
August 13, 2026
5 out of 5
This place is insane! I came in here to look around and get a few smaller things and it is so tempting to buy something expensive so you should come here if you are bad with money. I went around the sim racing area and they let you feel the things same as the pcs and the apple area. I was able to hold the phones that I have been wanting and it is nice. The air is really unexpected. The staff here are great, knowledgeable, and very helpful which is always nice. My one complaint is there was a super loud ring going on for like 3 minutes which was super annoying but manageable. Overall great store!
Linwood M
August 12, 2026
5 out of 5
They have very great customer service. Love it here! Amanda was great
Peggy C
August 09, 2026
1 out of 5
First truly bad experience at this chain. First, housekeeping staff kept the only working elevator full of laundry carts and would not wait and let hotel guests use the elevators. This happened several times.
Response from Best Buy
August 09, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.