store itself is fine is it impossible to reach someone if you call them
Response from Best Buy
January 27, 2026
Hello Karma,
Thanks for your review. We can understand your disappointment with not getting the assistance you required. We would like to follow up and ensure this is documented. Please reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/n9hzhu)
- Twitter/X (https://bby.me/fxzc8k)
- Instagram (https://bby.me/4o03x8)
When reaching out, please reference your Google Review 109704.
Corbin installed the viper system on my vehicle. He did a great job and was very patient and helpful in explaining how to use it.
I was trying to find a decent phone so I figured I'd stop on and see if they had any open box items that I could tolerate. Usually people get annoyed quickly with me because I ask alot of questions and I set the bar incredibly to high for what I'll actually spend money on but I got very lucky that MO was the person who came to my rescue. They were extremely patient and listened to what I said and dug through numerous phones before I finally settled for one. We then looked and found a case and MO very meticulously and skilfully applied a screen protector for me which was adhered perfectly with zero air bubbles. I walked out of there fulfilled. Fast forward 2 weeks. I came across a killer deal on a different phone so I came back to return the phone I had originally purchased and it was 15 days so technically I was screwed but guess who I ended up as my associate, it was MO :) thank God to cuts MO made sure that everything worked out and again I left happy. I was very impressed with every interaction I had with MO from start to finish both times and I highly recommend this store and it's employees. Thank you again MO!
I would like to give a shout out to Micah. I was having difficulty figuring out a way to get my father's cell phone to work in his assisted living steel framed building located in a small town. I had talked with 2 cell phone providers, that were helpful, but not with a resolution. I decided I would go someplace neutral which is why I ended up at Best Buy CR. Thank goodness I had Micah help me. He listened, and I had a lot to say😄, we discussed difficulties, and potential options. I ended up purchasing a TP-Link. Micah gave me a general explanation of how to set it up. It worked!! I really appreciate the time he took and his explanation about different phones, other options etc. Thank you Micah!