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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3028 reviews)
roxy J
July 05, 2026
4 out of 5
Didnt see what i wanted but my husb got what he wanted so ima order from Temu and spend less!! Few people helpful
Tyler W
July 03, 2026
1 out of 5
If I could give 0 stars, I would. I ordered a new washer and dryer on June 22nd. It was supposed to be delivered on June 24th. On the 24th, they cancelled the delivery (didn't call us we just looked on the app and saw). The next available day was July 1st, so we scheduled it. On July 1st, they show up with a new dryer and a used washer. I told them if the washer worked, it was fine. Washer didn't work, so they took it back. Two days later, and I can't reschedule the deliver or cancel because "it still shows it's on the truck."
Response from Best Buy
July 03, 2026
Hello, thank you for leaving us a review. Knowing you will be getting the correct item the first time is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #182137".
Facebook (https://bby.me/E4tnOg)
Twitter/X (https://bby.me/cMAaBE)
Instagram (https://bby.me/wKJETQ)
Kevin W
July 01, 2026
1 out of 5
Purchased a refridgerator online from Best Buy because it was close to my work and available same day. When I got the email confirming purchase, pickup time was 4 days later. Tried to call the store to discuss, but was greeted by AI instead. Spent 30 min trying to reach a live person before getting a gentleman with an Indian accent that I could bately understand. He explained that the website likely was lagging when I ordered and asked me to pick it up at the later date. That was not an option as I needed it sooner and would have to drive an hour to pick it up on the weekend when I would not be working. I will be done with Best Buy. If I can not reach a human being in the store I wish to shop, I will not buy from there. Thank you for wasting the better part of my afternoon with no result other than an $800+ charge to my credit card that is to be refunded in 7-10 days. Everyone thinks they can save a buck using AI and call centers to reduce staff, but fails to realize that a customer's time and sanity has value as well.
Response from Best Buy
July 02, 2026
Hello, Kevin,
Thank you taking the time to reach out with your feedback. Getting the answers you need should be simple, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/GW9tYw), Twitter/X (https://bby.me/ehnMMy), or Instagram (https://bby.me/945tBQ). Please reference Google Review, #181174.
Isaac C
June 27, 2026
1 out of 5
Sold/overcharged me for a pair of AirPods Pro 3’s. I bought a pair offline in “Open box Excellent” condition. They gave me a pair in “Good” condition. The left AirPods’ bass hurts to listen to right out of the box. So they were damaged and did not work straight from Best Buy. I went in to see if they would repair or do the right thing, replace them and all they offered was $30 store credit on a brand new pair. I didn’t know that good customer service was selling broken products.