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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Cedar Rapids
How do I check product availability at the Cedar Rapids Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cedar Rapids Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cedar Rapids stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cedar Rapids Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3019 reviews)
Howard71
June 18, 2026
1 out of 5
Buyer Beware.
I bought several items on June 1st and needed to return two unopened items. When I went back on June 18th, I was informed that returns are only accepted within 14 days.
Apparently, if I want a return policy that resembles what most retailers have offered for years, I need to pay for a membership. The employee actually tried to sell me on the membership after telling me my unopened items couldn't be returned.
Let me get this straight: a reasonable return window is no longer standard customer service—it's now a paid benefit?
Most stores don't charge customers extra for the privilege of returning unused merchandise within a normal timeframe. Calling that a "membership perk" is like charging people extra to use a cart.
The items were unopened. The request was reasonable. The policy is absurd. Basically holding my money hostage unless I buy their membership....
Businesses wonder why customers are becoming increasingly frustrated. This is exactly why. Every basic service seems to be getting locked behind another fee, subscription, or membership. Absolute greed...
Needless to say, I'll be spending my money elsewhere from now on.
Response from Best Buy
June 18, 2026
Hello Howard,
Thank you for taking the time to provide us with your review. We can understand why this situation would be frustrating, especially when the items were unopened, and you believed your return request was reasonable. We also understand your concerns regarding the return timeframe and how membership benefits were presented during your visit. Furthermore, we appreciate your candid feedback about customer expectations and return policies. Hearing directly from customers helps us better understand where experiences may not align with expectations, and your comments have been noted.
We would appreciate the chance to ensure this is documented in our Corporate System. Please feel free to reach out to our support teams on social media, so we can better assist you:
Facebook (https://bby.me/7suptW)
Twitter/X (https://bby.me/SrJOS9)
Instagram (https://bby.me/Ob9xXR)
When reaching out, please reference your Google Review 174092.
Russell J
June 17, 2026
5 out of 5
Staff was very helpful , when they saw me comparing brands. Other wise I wasn't badgered like a car salesmen which made shopping great.
Steve M
June 15, 2026
5 out of 5
Generally good, knowledgeable staff. Decent selection and liberal return policy
Cj R
June 14, 2026
5 out of 5
Very knowledgeable customer service very helpful when you have questions highly recommended