Best Buy Iowa City

I gotta say that, they are not really willing to sell. I was looking for an external hard drive, all they did was how they were not able to help. Instead of physical item, they put those cards around the store for hard drives, youtake it to the desk, they hand you the item. But none of those I wanted were in store ot they were either wrongly labeled.

Robert helped me. He did an outstanding job of customer service. I bought this electric scooter for my son and a mini fridge for my work. I would give extra stars if I could! The expertise, professionalism, friendliness and helpful manner were fantastic! My purchases were loaded into my car for me as well. All around a very pleasant experience. I love coming to the Coralville Best Buy even though it's a good 40 min drive for me. It's worth it! Thank you!

I purchased an iPad Pro 11-inch (M4) from the Best Buy store in Coralville, Iowa, and when I opened the sealed box at home, I discovered that the device was fake. The serial number could not be activated, and Apple Support confirmed that it was not a genuine Apple product. I immediately returned to the store with the receipt and the device, but the store manager refused to provide a refund or replacement and told me to contact Apple instead. Apple then confirmed again that the iPad was counterfeit and directed me back to Best Buy. I have already filed an official complaint with BBB (Better Business Bureau) and Apple, and I’m waiting for further investigation. ⚠️ I strongly advise everyone to open and check your products inside the store before leaving, because something suspicious is going on in this location. Customers deserve honesty and protection, not fake devices and blame-shifting. Please be careful when buying from this store!

Will & Anas really helped me out while I was there. Awesome store! Awesome customer service!! You guys rock! Thanks a ton. 🤗