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Frequently Asked Questions About Best Buy Iowa City

How do I check product availability at the Iowa City Best Buy?
How do I check my order status?
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Iowa City stores’ holiday hours?

Recent Reviews

4.0
(1792 reviews)
Brent A
June 03, 2025
5 out of 5
Outstanding Service from Karl at Best Buy I recently had the pleasure of being assisted by Karl at Best Buy, and I felt compelled to share my experience. From the moment I walked into the store, Karl's helpfulness was absolutely above and beyond. He expertly guided you through the camera selection process, patiently answering all your questions and providing valuable insights. His knowledge extended to SD cards, ensuring you chose the right one for your needs. But Karl's assistance didn't stop there. He went on to share photography pointers and even suggested great locations to capture stunning shots. Karl's dedication to customer satisfaction is truly remarkable. He exemplifies the kind of employee that makes Best Buy a standout retailer. If you're looking for exceptional service and expert advice, I highly recommend seeking out Karl.
raydulce
June 02, 2025
1 out of 5
Bought an open box laptop. 2 days later the price dropped quite a bit. I went back to the store (with the laptop in the box) and the employees refused to price match the sale 2 days later. They said I could return it, and that was my only option.
P G
May 19, 2025
1 out of 5
Came on time for my appointment to pick up my computer after 3 days. They said they hadn't even started working on it and they forgot to call and tell me...
Genevieve F
May 10, 2025
5 out of 5
Aldow was very helpful and knowledgeable will definitely use this best buys services again

About Best Buy Iowa City

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