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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1827 reviews)
Chay J
October 03, 2025
5 out of 5
I mean its best by ypu cant go wrong usually. We where just looking around and an employee was very nice asking us if we needed any help.
Dabria B
October 02, 2025
1 out of 5
Stood around for 20-30 minutes wanting help and no one would assist. Then when help finally came they ignored me and helped the lady that came in after me.
Response from Best Buy
October 02, 2025
Hello, Dabria,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. Getting support should be easy! We appreciate your feedback, and would like to formally document your experience in our corporate system. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #50982” when reaching out on social media.
ljsoiegaka p
September 25, 2025
5 out of 5
Plenty of fresh greens.
Ramey F
September 03, 2025
5 out of 5
I placed an online order at Best Buy and picked it up quickly. The process was efficient, and I was in and out in less than ten minutes. Excellent service.