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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1849 reviews)
jon c
December 26, 2025
1 out of 5
Terrible service. Pushed salespeople that talk down to me for my age. I don't appreciate all the add on costs. I will not buy here anymore.
Response from Best Buy
December 26, 2025
Hello, thank you for leaving us a review. We aim to provide a warm and welcoming environment in which to shop. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #95310".
Facebook (https://bby.me/zr0bnc)
Twitter/X (https://bby.me/s60t82)
Instagram (https://bby.me/stmksq)
Kim S
December 21, 2025
5 out of 5
The Geek Squad were friendly and helpful.
Kija F
December 19, 2025
3 out of 5
They need to bring back their CD section
Allie P
December 18, 2025
1 out of 5
Can’t get through to the store here or Davenport. I’ve spent 5+ phone calls 15 minutes worth of hold alone each time. The workers on the phone numbers listed can’t get me in touch with the store. Last time I spoke with someone they told me I was put on a call back list from the physical store but it could take a few hours up to 72. It’s been 4 days now. We loved Best Buy but the outsourcing of the phone lines have backfired when you need help with someone. I don’t plan to make big purchases through them again sadly. Guess that’s why Costco is making it and these stores aren’t. People make mistakes but you have to be able to help make something right if you want to keep customers.
Response from Best Buy
December 18, 2025
Hello, Allie,
Thank you for taking the time to reach out on Google with a review. We can definitely understand wanting to speak with someone in your local store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #90573 in your message. You can find us here:
Facebook (https://bby.me/w7e9os), Twitter/X (https://bby.me/wk8fh7),
Instagram (https://bby.me/wxpuoq).