Frequently Asked Questions About Best Buy Iowa City
How do I check product availability at the Iowa City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Iowa City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Iowa City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Iowa City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1743 reviews)
Jesse C
November 18, 2024
5 out of 5
Great customer service
kevin H
November 05, 2024
1 out of 5
Slow no one to help you, but people standing around playing on there phones and chatting.
Response from Best Buy
November 05, 2024
Hi, Kevin,
It is important to us that you receive impeccable service when shopping in our stores. Please note that what took place is not the service that we want for those looking for assistance. We would like to know more so that we can work to improve customers' experiences. Please connect with our team by visiting Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Be sure to mention that you are responding to Google Review 64391295. Please include your full name, phone number, and email address when reaching out.
We look forward to hearing from you.
Sincerely,
^Tina
Neal B
October 28, 2024
4 out of 5
Great place to do some electronics shopping.
Soroush S
October 26, 2024
3 out of 5
There were not many products in the store and I think that much more is expected from a big store like this. Unfortunately, the overall prices are too high.
Response from Best Buy
October 26, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I decide to shop in store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64355327".
Full Name
E-mail Address
Phone Number
Regards,
^Josh