Best Buy Davenport

Can’t fix IPhone battery repair. Geek squad told me they were not confident in a battery replacement as they only had one in stock. What a joke. Would never go back waste of time. Why offer repair then sound doubtful you could execute leaving a customer without a phone? No ability to check stock at other stores

Luke from the geek squad was so amazing! Apparently the 17 pro max’s update will turn your phone off if it dies, hard reset will not fix it. Only magnet charger will fix it. Extremely knowledgeable guy, deserves a raise!

I visited Best Buy today and I must say how impressed I was. Brittani greeted me right away and inquired about my visit. Brittani figured out what I was looking for and introduced me to Molly. Molly truly knew her stuff and professionally guided me with my purchase ( I bought 3 TVs ) I want to give credit when credit is due. Thank you Brittani and Molly I sincerely appreciate you. 5 star all the way.

Ordered a wash machine for our brother who is a quadriplegic. We chose best buy because they had the earliest delivery date. With my brother being handicapped it is extremely important to keep his bedding and clothes clean to prevent infections that lead to sepsis. The day he was to receive washer, they called and said driver was sick, it would be another 3 days. Instead of bumping everyone back for delivery they just moved him to end of line. I called twice to explain situation and the immediate need for delivery. They did nothing about it. I told them he would be in need of a dryer soon and if they could not fix this we will not buy from them when time comes. So as I promised Best buy, the dryer will not be purchased with you. Your customer service is terrible and this is why your stores are closing at an alarming rate.