Charli D
November 12, 2025
Over the course of 2 weeks, they have sold me 3 junk gaming PC’s. Do not come here if you want a good one. I thought maybe it was just the brand the first time so I switched. Took the new brand, expecting a brand new one (it does not state whether it’s refurbished or open boxed) and it didn’t work. Okay, cool. Exchanged that one, still DIDN’T work. I will be returning today and getting a refund and never coming back. They suck. Missing screws, and different screws that should match the others. Yeah, no thanks, this company is a failure and shouldn’t be around. I like an 45 mins away. They are not worth the drive. Thanks for nothing!
Response from Best Buy
November 12, 2025
Hi, Charli,
Thanks for reaching out regarding your recent experience. I can understand expecting your purchases to work as expected. This sounds like a frustrating situation.
Please send us a private message on social media if you require assistance here. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Please be sure to mention the phrase “Google review #68232” when reaching out.
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