Ronald H
December 31, 2025
Went to get security cameras and the one sticker that we thought was the price went to check out and they had a higher price so we showed em the price tag and he said that was the wrong sticker price that on the bottom shelf they had them listed at higher price they wouldn't honor the lower tag I told em u should honor the lower price as your misleading your customers and they still wouldn't honor that price, so check your prices at check out so they don't do this to you !!!!
Response from Best Buy
January 02, 2026
Hello,
Thanks for your review, we get where you're coming from and would love to talk more regarding this matter. Please reach out to us via private message on X, Facebook or Instagram. You may use the Google review ID 98662 as reference.
X: https://bby.me/wh6oiw
Facebook: https://bby.me/59l98p
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PeaJay C
December 19, 2025
We walked into the store not knowing much about what type of tv we wanted, let alone all the different brands, types of screens, ect. Shaq was so helpful and full of knowledge. He took tons of time and helped us understand and answer so many of our questions while being very polite and patient with us. So Thank you....We love our new TV!
Worst service ever nobody know what they are doing came in to get a phone right next to it had the service visibly paid for the sim and service the phone then the phone wasn’t even compatible wasted my time an money gas then to be told there is no refund on sim kits even if it’s just swapping to the right sim for the phone now I have to swap phones I will be calling the store manager and possibly the BBB but the whole team just stood around