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Frequently Asked Questions About Best Buy Dubuque
How do I check product availability at the Dubuque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dubuque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dubuque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dubuque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1152 reviews)
Trent A
July 29, 2025
5 out of 5
Nice selection of things and the store was nice. Staff was very kind and helpful as well.
Pat D
July 12, 2025
1 out of 5
Be careful what you buy. Make sure it's what you want or need. They have a crappy return policy's.
Response from Best Buy
July 15, 2025
Hello, Pat,
Thank you for leaving us a review. As a consumer myself, I understand the importance of having clear communication in order to make sure the product you are purchasing is right for you. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #14842” when reaching out on social media.
Regards,
^Ruby
JJTAUKE
July 09, 2025
5 out of 5
Great business to buy nice Electronics. They were very helpful and helping me pick out my new Samsung 65 inch smart TV.
Al “
June 14, 2025
1 out of 5
It's not the place. It's the company. Ordered an item, paid, shipping scheduled THEN Best buy cancelled my order and raised the price $50. No recourse, I was told, that happens. Done with Best buy.