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Frequently Asked Questions About Best Buy Dubuque

How do I check product availability at the Dubuque Best Buy?
How do I check my order status?
My local Dubuque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dubuque stores’ holiday hours?

Recent Reviews

4.0
(1185 reviews)
Sharon C
February 26, 2026
1 out of 5
I I'm not interested in calling the Dubuque store because of not able to get the attention of a real person physically working there.
Response from Best Buy
February 26, 2026
Hello Sharon, Thanks for reaching out and providing your feedback. We would love to document your experience We can understand why you would be upset not being able to get the help you needed. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/adnjav), Twitter/X (https://bby.me/wr6an2), or Instagram (https://bby.me/5swh2z). Please also reference Google Review #122140. Looking forward to hearing from you!
Liv S
February 03, 2026
1 out of 5
The workers were laughing, making jokes and talking about customers. They are very unprofessional there.
Kyle S
January 31, 2026
1 out of 5
0 customer service! Horrible experience for their mistake. Missing part in new tv. Will not fix the problem. Only talk to people in foreign country when you want service
Response from Best Buy
February 01, 2026
Hello, Having issues with a recent TV purchase is frustrating. Please feel free to connect with us on social media links. Mention Review #111519. Facebook (https://bby.me/z88u97) Twitter/X (https://bby.me/5mnycd) Instagram (https://bby.me/s0ks6p)
Daniel F
January 24, 2026
5 out of 5
Great service!

About Best Buy Dubuque

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