The staff member at the front door was very helpful in directing us to the area we needed and then every employee we saw asked if we needed help. Our cashier was very nice, too! You don't see that great customer service other places! Thanks to Dubuque Best Buy!
My printer quit & I couldn’t find I thought were worth bringing home, so I went to Best Buy. Young man waiting on me was great & agreed that the one o bought was likely the best fit for me. There was little bit to getting it ready for this old guy, but I think it’s ready go & likely will out last me. Thank you Best Buy !!
Michael W
October 12, 2025
It's good. Wish they had more hours to schedule employees, since it. Feels like there's only a few on the floor the times I've been there. But that's on corporate, not the store itself I'd assume. But the employees are always helpful when I need it so overall it's good.
I needed help finding new AirPods and I couldn’t find the wireless ones. I looked in the aisle and it was just the AirPods that has the wires. So I asked a young worker. He is in his mid 20’s. He was very helpful to me and he found me the right ones. Shoutout to Antonio