'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Dubuque
How do I check product availability at the Dubuque Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dubuque Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dubuque stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dubuque Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1195 reviews)
McKenzie W
June 18, 2026
1 out of 5
Do not shop here. Especially don’t sign up for the plus plan. I was lied to and told the company is “good to its customers” well you owe me a price match on my camera. It’s not my fault your worker lied to me.
Response from Best Buy
June 18, 2026
Hello McKenzie,
Thank you for taking the time to share your review. We strive to provide our customers with the best experience possible. Feeling this has not been the case with you is upsetting to hear.
We'd appreciate the chance to follow up here to learn more and ensure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/hqE7xs)
- Twitter/X (https://bby.me/A69KY4)
- Instagram (https://bby.me/RLjP3N)
When reaching out, please reference your Google Review 174218.
Cheri W
June 15, 2026
5 out of 5
We came in on Saturday night to look at stoves. The guy working acted very inconvenienced at having to answer our questions and was apparent he didn’t give a damn if we bought anything or not. So we didn’t. We came back the next day and were assisted by Richie. He was incredible. He answered all of our questions, compared models and helped lead us to our decision to make a purchase. He worked with his manager to find us the best deal. We will definitely return as we are needing more appliances in the near future. Richie knows how to offer quality customer service. Some of the others should follow his example.
Timothy A
June 13, 2026
5 out of 5
You need electronics ĺet me tell you this place has electronics
Ralph C
May 22, 2026
2 out of 5
Got kicked out of the store a couple minutes before closing