Frequently Asked Questions About Best Buy Sioux City
How do I check product availability at the Sioux City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sioux City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sioux City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sioux City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1547 reviews)
Maria O
January 15, 2025
4 out of 5
Customer service need a little improvement
Justin K
January 08, 2025
5 out of 5
Great experience. Staff was very knowledgeable and problem-solvers.
Caleb T
December 16, 2024
1 out of 5
Don’t call them was on hold for 30 minutes drove to the store and the employees where just standing around not doing anything. Worst customer service ever will take my business somewhere else
Response from Best Buy
December 16, 2024
Hi, Caleb.
Thank you for sharing your experience with us. It’s frustrating to feel like your time isn’t valued, especially after waiting on hold for so long and then not receiving the assistance you needed in-store. We truly appreciate you letting us know about this, as it helps us identify areas where we need to improve.
We’d love to escalate this feedback to our corporate team and see what we can do to make things right. Could you please connect with us by sending a private message on one of the following Best Buy social media accounts?
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Please also reference Conversation Number: 64567317 so we can quickly identify your feedback and assist you further.
Thank you again for reaching out we truly value your feedback and would love the chance to improve your experience.
Best regards,
^Magee
Eric D
December 15, 2024
1 out of 5
If you're planning on buying gifts for others here, you better get exactly what they want. Receipts are worthless for getting a gift card/ store credit. You will get nothing if you return an unwanted item. Would be nice to be told that beforehand at least.
Response from Best Buy
December 15, 2024
Hi Eric,
Thanks for sharing this review with us here. I'm concerned to hear about this, and can certainly understand it would be frustrating to be told that you couldn't return an item. We'd be happy to discuss this further with you to understand the situation, and see what we can do to resolve this. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64564238.
Thanks,
^Caleb