Best Buy Sioux City

Nobody answers the phone when you call, nobody seems to be in the store to help with items in a cage, then when someone does show up to help, they try to get you to sign up for their credit card and sell you every add on they can think of. Some people just want to get in and out and continue with their day.

I usually have a good experience at this store. Today I was in on a doordash order for a phone charger. The person who initially worked with me was very helpful and friendly, but at one point he was helping another customer and asked his manager (Drew) to assist me. I mentioned that I was on a doordash and was looking for a specific charger and couldn't find it in either spot where it would be. She immediately tried telling me they had other brands available, and I mentioned that it had to be the specific apple brand because it is a doordash order. In response she snapped at me, and starting walking away saying "well then you're gonna have to give me time to go find them it hang on," in a very rude tone. At this point I still didn't feel it warranted this complaint. When she and the initial representative came out of the backroom with the item, he handed it to me, apologizing for any issue. I told him he had been great and had no need to apologize, but that his manager had been very rude and didn't need to say that to me, or in that tone. I said she was very rude. And the very next moment Drew shouted back from a couple sections over "Yeah, you too buddy!," and then laughed about it with another employee. That was the moment I felt this complaint warranted. At no point had I been rude to her. Having a manager treat your customers like that will only encourage the rest of the staff to do the same. Her actions were very rude, and totally unacceptable.

Great service 👍🏼

I like this professional specialists, whish you all the best...