Best Buy Sioux City

I would leave zero stars if I could. The in-store sales staff at Best Buy are incredibly rude, completely impatient. Treating paying customers like an absolute inconvenience is apparently their baseline standard for "service." To make matters worse, the delivery team was a total joke. They were incredibly short with our family, completely unhelpful, and refused to lift a finger beyond dropping a heavy appliance right at the entrance. No setup, no professionalism, no effort. Just drop it and run. Never again buying anything from Best Buy.

As an old codger, totally clueless as to today's tech, I walked into this Best buy and had the most wonderful Experience All the staff no exceptions was friendly, smiling, laughing, attentive, professional, Shout out to Ever this young man was phenomenal, and Marcos (with the deep voice) played along lol, Valeria was a delight! I really if I could I'd give way more than 5 stars, ATTENTION BEST BUY CORPORATE! if you train all you employees to act like the ones at this store you have definitely earned my electronics business!

One star. I went in to order a replacement for a lost AirPod. First, there was nobody who could help me in Spanish, but I still managed to place the order with the little English I know. When it was time to pay, their computer wouldn't process the charge, so the employee called another worker to enter her authorization code. She said she'd be right back and they sat me down to wait — but she never came. She just stood there chatting with her coworker while I waited. After more than an hour in the store, I left without my product. Apparently the conversation was more important than the customer.

I did not buy anything, however a very kind employee named Gabriel, helped me understand what I was looking for, answered all my questions in a efficient manner.