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Best Buy Sioux City
4730 Sergeant Rd
Sioux City, IA 51106
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Sioux City
How do I check product availability at the Sioux City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sioux City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sioux City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sioux City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1516 reviews)
Julie L
September 08, 2024
1 out of 5
My experience was the worst. What happened to Customer Service? This Best Buy location shouldn't even be in business. I've never been so disappointed and disrespected....ever. You might be happy with your purchase now but if it turns out to be defective....good luck. I purchased a Samsung TV and 3 days later only the red power light would come on. I was told because "it was not in the same condition as when I bought it" I could not return and/or exchange it. Not my fault they sold me JUNK! I'm now stuck with a non working TV and out $250. Buyer beware!!
Osha B
September 04, 2024
1 out of 5
Been standing here for the last 45 minutes waiting for a phone. Apparently only one person is in charge of phones. I see more than a dozen employees who cannot help me. I would go somewhere else, but need a phone immediately and cannot wait.
Update: I waited another 10 minutes until the person I was waiting on to help me helped someone else. I immediately walked out. Piss poor customer service. My mistake if I was in a queue and wasnt the next up. I should have been notified of where I stand in line in regards to when I'll get helped. No respect for anyone's time. Piss poor management.
Response from Best Buy
September 05, 2024
Hi, Osha,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely assistance when visiting your local Best Buy.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64160057” when reaching out on social media.
Regards,
^Ravi
Devon
August 13, 2024
3 out of 5
Geek squad tech was amazing knew his stuff and was extremely nice, the manager whoever was rude
Response from Best Buy
August 15, 2024
Good Evening, Devon,
We certainly understand how you are feeling after an issue with the leadership during your recent store visit. We would love to learn more about these concerns and see what we can do to assist you. Please feel free to reach out to us via social media, so we can help. Be sure to include your Google review in your private message: #64076945.
- Facebook (facebook.com/BestBuy)
- Twitter/X (twitter.com/BestBuySupport)
- Instagram (instagram.com/BestBuy)
Kindest regards,
^Bobby
svetlana c
August 10, 2024
5 out of 5
Customer service here is top notch! Everyone is beyond helpful and knowledgeable! We came to get a TV and Jacob explained everything and helped us get what we were looking for. They made sure that it was a smooth and easy transaction. We also needed to replace a screen on the phone and that was fast and easy. The staff is friendly and helpful. Pleasure to deal with all around!