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Best Buy Sioux City

4730 Sergeant Rd
Sioux City, IA 51106
(712) 276-2841
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Frequently Asked Questions About Best Buy Sioux City

How do I check product availability at the Sioux City Best Buy?
How do I check my order status?
My local Sioux City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sioux City stores’ holiday hours?

Recent Reviews

4.0
(1516 reviews)
Julie L
September 08, 2024
1 out of 5
My experience was the worst. What happened to Customer Service? This Best Buy location shouldn't even be in business. I've never been so disappointed and disrespected....ever. You might be happy with your purchase now but if it turns out to be defective....good luck. I purchased a Samsung TV and 3 days later only the red power light would come on. I was told because "it was not in the same condition as when I bought it" I could not return and/or exchange it. Not my fault they sold me JUNK! I'm now stuck with a non working TV and out $250. Buyer beware!!
Osha B
September 04, 2024
1 out of 5
Been standing here for the last 45 minutes waiting for a phone. Apparently only one person is in charge of phones. I see more than a dozen employees who cannot help me. I would go somewhere else, but need a phone immediately and cannot wait. Update: I waited another 10 minutes until the person I was waiting on to help me helped someone else. I immediately walked out. Piss poor customer service. My mistake if I was in a queue and wasnt the next up. I should have been notified of where I stand in line in regards to when I'll get helped. No respect for anyone's time. Piss poor management.
Response from Best Buy
September 05, 2024
Hi, Osha, Thanks for taking the time to leave a review here on Google. I can certainly understand wanting timely assistance when visiting your local Best Buy. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #64160057” when reaching out on social media. Regards, ^Ravi
Devon
August 13, 2024
3 out of 5
Geek squad tech was amazing knew his stuff and was extremely nice, the manager whoever was rude
Response from Best Buy
August 15, 2024
Good Evening, Devon, We certainly understand how you are feeling after an issue with the leadership during your recent store visit. We would love to learn more about these concerns and see what we can do to assist you. Please feel free to reach out to us via social media, so we can help. Be sure to include your Google review in your private message: #64076945. - Facebook (facebook.com/BestBuy) - Twitter/X (twitter.com/BestBuySupport) - Instagram (instagram.com/BestBuy) Kindest regards, ^Bobby
svetlana c
August 10, 2024
5 out of 5
Customer service here is top notch! Everyone is beyond helpful and knowledgeable! We came to get a TV and Jacob explained everything and helped us get what we were looking for. They made sure that it was a smooth and easy transaction. We also needed to replace a screen on the phone and that was fast and easy. The staff is friendly and helpful. Pleasure to deal with all around!

About Best Buy Sioux City

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