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Frequently Asked Questions About Best Buy Sioux City

How do I check product availability at the Sioux City Best Buy?
How do I check my order status?
My local Sioux City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sioux City stores’ holiday hours?

Recent Reviews

4.0
(1630 reviews)
Beth W
December 05, 2025
5 out of 5
Christian was great! Helpful and friendly. Not pushy at all!
José D
December 02, 2025
2 out of 5
Su gente es amable, pero muy poco eficiente. Básicamente, te sonríen, pero no te resuelven nada. Solo saben cobrar el producto, pero no van más allá. Compré un control remoto de arranque y me hicieron ir tres días consecutivos porque era el día libre de la persona que hace el trabajo. Solo me dijeron: "Regresa mañana, hoy es su día libre". Al día siguiente me dijeron lo mismo, así hasta que me pidieron mi número y dijeron que la persona que haría el trabajo me iba a llamar. ¿Y saben algo? Nunca me llamaron. Así que, tristemente, decidí devolver el producto y comprarlo en otra tienda con mejor atención. Es triste, ya que perdí tres horas de mi vida en tres días consecutivos y al final no obtuve nada más que una mala experiencia. El servicio es de regular para abajo; cuando se trata de vender, son amables, pero cuando necesitas ayuda en algo, realmente te dejan mucho que desear.
Response from Best Buy
December 02, 2025
Hello, José, Thank you for sharing your review with us. We are happy to hear that you have found the employees at the store to be friendly. However, we would like to learn more about how we may improve service, as we are always looking to grow. Please private message us on Facebook (https://bby.me/kank9i), Twitter/X (https://bby.me/8jw8ys), or Instagram (https://bby.me/7zxa9w). Please be sure to mention "Google review 80300." Thanks!
Dick D
November 22, 2025
2 out of 5
Last week I bought an HP-7600 printer for $400.00 and change. I have not been able to hook it up to my MacBook Pro that I also bought at Best Buy a few years ago. So I finally called HP tech line. I was on the phone for 90 minutes with a gentleman named Jorge. No solution , he actually hung up on me. Last night I used the best buy sight. After an hour plus I still did not have a set up. I'm 77 and asked him to slow down a bit, i was ignored. I'm still sharp but with heavily accented I had difficulties and I speak two languages so I have an ear for accents. This morning, Nov. 23th, I tried the Geek line to get someone to come in and set it up. I was on hold for about for about 40 minutes before the tech answered. No joy there. I went to the store to get a home visit. It's set for Monday. Talk about not being satisfied Richard Donaway Sioux City, IA
Carl K
November 21, 2025
1 out of 5
The lady that i spoke to was extremely displeased about ringing up my online purchases so that I could have it delivered a couple days past normal delivery. Granted I probably came off a little mentally handicapped but I just needed something simple and truly didn't need that attitude. Other than that black friday sales on TV laptops washer and dryer are the lowest prices around.
Response from Best Buy
November 22, 2025
Hey there, Carl. Thank you for your review. We can certainly understand how you are feeling regarding this recent experience. This is not the customer service we strive to provide here. We would like to document and assist however possible. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/903oi6) - Twitter/X (https://bby.me/wq1aad) - Instagram (https://bby.me/7qfjhb) When reaching out, please mention it is regarding your Google Review 72828. Kindest Regards.

About Best Buy Sioux City

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