Frequently Asked Questions About Best Buy Waterloo
How do I check product availability at the Waterloo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterloo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterloo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterloo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1804 reviews)
September P
May 12, 2026
5 out of 5
Stopped in a few times while deciding on our new home theater set up. Both times we were helped by Dietrich. He was able to answer all our questions or willing to find an answer for us. We decided to finalize our purchases tonight and he was able to help us schedule delivery and install as well. Phenomenal customer service!!!
Emma W
April 19, 2026
4 out of 5
Was greeted as we walked into Best Buy they were very friendly. The guy who took care of us at checkout was very friendly. However the guy who helped us in audio wasn't very friendly. He must have just been having a bad day.
Tammy A
April 18, 2026
5 out of 5
I was there and was able to find what I was looking for
Bipolar T
April 14, 2026
4 out of 5
It is clean. The staff are knowledgeable and very helpful. If you need help someone is always there to assist you.