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Frequently Asked Questions About Best Buy Waterloo

How do I check product availability at the Waterloo Best Buy?
How do I check my order status?
My local Waterloo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waterloo stores’ holiday hours?

Recent Reviews

4.0
(1805 reviews)
Kolby S
June 03, 2026
1 out of 5
Sold item with missing component would not give me the missing component I paid for
Response from Best Buy
June 04, 2026
Hello Kolby, Thank you for your review. It's concerning to learn you received an item that was missing a component, and you've been unable to have your concerns resolved. So that we can llok into this a bit further, feel free to reach out to us on Facebook: https://bby.me/n2Oa1d, Instagram: https://bby.me/zO9CYF, or Twitter/X: https://bby.me/e4f2yo and reference Google review 160755 in the details you provide.
September P
May 12, 2026
5 out of 5
Stopped in a few times while deciding on our new home theater set up. Both times we were helped by Dietrich. He was able to answer all our questions or willing to find an answer for us. We decided to finalize our purchases tonight and he was able to help us schedule delivery and install as well. Phenomenal customer service!!!
Emma W
April 19, 2026
4 out of 5
Was greeted as we walked into Best Buy they were very friendly. The guy who took care of us at checkout was very friendly. However the guy who helped us in audio wasn't very friendly. He must have just been having a bad day.
Tammy A
April 18, 2026
5 out of 5
I was there and was able to find what I was looking for

About Best Buy Waterloo

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