Frequently Asked Questions About Best Buy Waterloo
How do I check product availability at the Waterloo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Waterloo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Waterloo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Waterloo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1797 reviews)
Alex P
March 27, 2026
5 out of 5
The guy went back and got the tv and even offered to bring it to my car
Bob
March 27, 2026
1 out of 5
Be aware. No pokemon sales during the week, even for restock items. Only on Saturdays for everything. Sooo incredibly stupid and the odd one against all other best buys. They really do just want chaos on Saturdays. I understand new releases but even other restock items as well. I hope u know this hurts the community not helps it. Change your policy to allow restocked items be sold when product is available. New releases is ok for saturdays but not everything at once.
Response from Best Buy
March 27, 2026
Hello, Bob,
Thanks for leaving a review. It can be frustrating when a store does not have Pokemon items for sale during the week. If you'd like to formally document your review, please send a private message on social media. Please include Google Review 135396 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
MANDO D
March 09, 2026
5 out of 5
Exelente lugar
Prakhar
March 07, 2026
3 out of 5
Had to wait for unusually high time to hear that I will have to drive to Cedar Rapids to buy the desired item as the stock shown on their website is not accurate.
Response from Best Buy
March 07, 2026
Hello,
Having concerns with inventory shown online can be difficult. We would be glad to help you with ordering items online for available for pickup if you would like support. We can understand that having items not available can be difficult. Please reach out to us on any of our social media profiles below with Review 126712.
Facebook (https://bby.me/m3r86q)
Twitter/X (https://bby.me/6m78bo)
Instagram (https://bby.me/0pszuv)