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Frequently Asked Questions About Best Buy University Ave West Des Moines

How do I check product availability at the University Ave West Des Moines Best Buy?
How do I check my order status?
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy University Ave West Des Moines stores’ holiday hours?

Recent Reviews

4.0
(2738 reviews)
Issac T
January 13, 2025
1 out of 5
Remote starter team told me they could program install compustar system I need buy blade bypass module they could install it I went up their the guy said he couldn't do it wasn't gonna touch my car. I got call back from a manager that all places found out only two location can do this Jordan creek best buy or ames. For anyone has a blade need be program with install team.
Response from Best Buy
January 14, 2025
Hello, Issac, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64675360. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64675360 Thanks, ^Ezr
Meaghan P
January 08, 2025
1 out of 5
DON'T fall for their schemes for rewards! Make your purchases through companies directly because the Best Buy rewards program is misleading. You only receive rewards if you use their credit card, not just for making a purchase. Totally misleading on the rewards sign up page. I wouldn't have bought a $2000 computer from them instead of Dell directly if I would have known there was no benefit to me. Yuck, can see why Best Buy is on their way to being the next Circut City.
Response from Best Buy
January 08, 2025
Hello, Meaghan, Thanks for reaching out to us and providing your feedback. Our rewards program can be confusing, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64658389. Kind regards, ^Aaron
Jeff B
January 07, 2025
3 out of 5
Really low on inventory. Had to visit multiple locations to get what I needed.
Response from Best Buy
January 07, 2025
Hello there, Jeff. Thanks for taking the time to leave us your feedback. We understand wanting to have available stock on hand while shopping for the latest in the tech world. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64652631. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Regards, ^Jason
Russ C
January 04, 2025
5 out of 5
Had what I needed, service was excellent

About Best Buy University Ave West Des Moines

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