Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2872 reviews)
Josh A
February 22, 2026
5 out of 5
I love shopping at best buy because they have i am looking for
lil π
February 21, 2026
5 out of 5
took my HP laptop in to the geek squad and they fixed it in an hour :)
Mary H
February 21, 2026
1 out of 5
Went in for a laptop today. I don't know anything about laptops or anything. So my husband told me what to look for. I went to ask the friendly Microsoft lady about a computer. She was telling me that my master degree husband was wrong in computers. He works in software. She then went on to tell me that I need to up my budget. I then picked a computer out and she went on about how out dated it is. She also said that I won't be able to do anything on it besides writing a paper. It was crazy experience. I don't know if they make commission or not but this lady needs training on what fits the customer not focusing on how much she sells.
Scott S
February 13, 2026
5 out of 5
Outstanding salesperson.i had found an item on line and they initially had difficulty locating it in the store. After some time it was discovered and exactly what I was looking for. I was very appreciative of the service and that they did not give up.