Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2925 reviews)
Marc L
September 19, 2026
5 out of 5
Today 9/19 when we went to Best Buy to purchase a MacBook Air.
A lady by the name Ava assisted us.
Ava was so pleasant and helpful.
Ava gets 5 stars!
For anyone that is looking to purchase a MacBook or any Apple product. Don’t waste your time going to the Apple Store waiting in line and getting no where. Go visit Best Buy in WDSM on University and ask for Ava. She is awesome.
Jacob C
September 12, 2026
5 out of 5
Always helpful when I come in.
Carolina D
September 01, 2026
5 out of 5
If you are thinking of going and spending some money you should ask for Sam. He is very sweet and understanding and didn’t get frustrated at all when I kept changing my mind or wanted to see different options. I think that’s the type of patient you should have especially if you’re helping someone that is going to spend some money that they have saved up or either wise not use to spending!! Ask for Sam he’s the best!!!
korbashef
August 28, 2026
5 out of 5
They always ask if I need help finding anything. Usually the staff is helpful if you have questions about a specific product.