korbashef
August 28, 2026
They always ask if I need help finding anything. Usually the staff is helpful if you have questions about a specific product.
It was hard to purchase anything, there was no one on the floor and the line was very long to check out. We were there for over an hour when we knew exactly what we wanted and we had to wait around for over an hour. I don’t know if they can’t afford employees or what but spending 2000 on a single item was hard. This should not be the case. I went here to try to save time and not go to the Apple Store- both stores seem to take an hour if you want anything - and Best Buy wonders why people shop online?
Admittedly, I am very intimidated by Best Buy. I know NOTHING about electronics, but I needed a new laptop desperately, so to the store I went. The staff was unbelievably patient and kind as I struggled through explaining what I wanted to do, and they walked me through the entire process of choosing, financing/purchasing, and transferring data on a laptop. All staff I spoke with were amazing and I wish I caught everyone’s name, but Jesús in particular was especially helpful. I highly recommend this store.
KRIS AT THE GEEK SQUAD DESK WAS SO KIND AND EASY TO WORK WITH. THANK YOU!