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Best Buy University Ave West Des Moines
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2904 reviews)
Peter L
July 08, 2026
5 out of 5
Asher was very helpful and didn't try to oversell. He was extremely courteous and we would gladly talk to him for our next appliance purchase
Jackson T
July 08, 2026
1 out of 5
Horrible delivery service never on the schedule day buy it 3 time and all 3 time on delivery day still rescheduled not even apologize or anything, never buy anything at Best Buy for delivery, go to home depot they are arrive on time and good service.
Response from Best Buy
July 08, 2026
Jackson,
We share your frustration with having your delivery rescheduled multiple times and would like to offer our support. Please send a private message referencing Google Review 184657 to one of the links below.
Facebook (https://bby.me/unq07f)
Twitter/X (https://bby.me/vzO3P3)
Instagram (https://bby.me/APsb54 Buy)
Molly P
July 03, 2026
5 out of 5
I am a network technician and I needed Ethernet cable for the job..the team got me all of the network cable I would need for the job. Thank you all for being super helpful
T. W
June 22, 2026
1 out of 5
I am extremely disappointed with my experience. I purchased AirPods Max 2 from Best Buy, and the price dropped by $100 2 week after my purchase. When I reached out for a price match, I was denied because I was just one day outside the policy window.
A difference of a single day should not outweigh customer loyalty, especially for a $100 price difference. Many retailers, including Walmart, offer a much more customer-friendly adjustment period, often up to 30 days. Situations like this make me question why I should continue choosing Best Buy over competitors.
Policies are important, but so is taking care of customers. This experience has left a very negative impression.