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Best Buy University Ave West Des Moines
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2894 reviews)
Joe B
June 04, 2026
1 out of 5
Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Jacob B
June 02, 2026
3 out of 5
EDIT: After a few hours, the glare went away that I was complaining about down below. Pictures are a lot more clearer now. I was not aware that it takes a while for that, but I just wanted to update.
Went to geek squad to have my lens protector replaced. The glare afterwards was worse than if I left my previous lens protector on. Usually a fan of Best Buy, but really soured my experience.
Just to put it in perspective, picture 1 is from my previous lens protector, and this is with the bottom lens shattered. The second picture is moments after Best Buy’s geek squad put on a replaced lens protector.
Response from Best Buy
June 02, 2026
Hello, Jacob,
Thank you for reaching out to us here. We understand how important a repair can be, and we would like to take a closer look into this here to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 160152.
Facebook (https://bby.me/RnldIT)
Twitter/X (https://bby.me/wLI3pj)
Instagram (https://bby.me/1o9zXW)
We look forward to assisting you there.
anne d
May 31, 2026
5 out of 5
Very helpful staff. Super quick too. I bought a Garmin online from the road while traveling. I was able to run in and pick it up. Very fast service.
Mike C
May 02, 2026
2 out of 5
This is the first time I've been to this store, and haven't had 1 of the 20 employees walking around asking if I need help. As im writing this im still waiting for help as 3 employees stand to my right and another 2 walking around looking at me like their lost. Finally after 30 minutes someone finally asked if I needed help. This is a good example of why people shop online any more.
Response from Best Buy
May 02, 2026
Good Afternoon, Mike.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #148131" for reference. You can find us here:
Twitter(X):
https://bby.me/vXxTpi
Facebook:
https://bby.me/G52tQf
Instagram:
https://bby.me/GxJfCI