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Best Buy University Ave West Des Moines
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2837 reviews)
Dustin M
November 28, 2025
5 out of 5
Best Buy for top cool stuff for the home. Can't say much more than that.
m W
November 23, 2025
1 out of 5
The young man who assisted us had no clue how to set up new phone. We were there for 2 1/2 hours for nothing. Then was sent to Jordan Creek Best Buy and less than 1/2 hour got a new phone set up. While at the University Ave site, there was another employee with long scraggly hair, dirty looking jeans and was chewing on his hair while helping customers! We WILL NEVER GO BACK there again.
Response from Best Buy
November 23, 2025
Hello,
Thank you for sharing your review with us. We want to provide the best shopping experience possible and would like to follow up with you to discuss the experience you had with trying to purchase a new cellphone.
Please private message us on Facebook (https://bby.me/zz2yhq), Twitter/X (https://bby.me/gndsqg), or Instagram (https://bby.me/zb94ln). When connecting with us, please mention "Google review 73740." Thanks!
Sergio B
November 17, 2025
5 out of 5
Son muy amables
Shane P
November 17, 2025
1 out of 5
I purchased multiple products to be delivered and installed for a new build. I was told they would be there every step of the way and all would be taken care of professionally. Upon install the installers didn't know where anything needed to go, even though we had a meeting with the manager of the store outlining items, in addition they rescheduled due to not knowing after they had already shown up. I was told I would get an update, never did other than an appointment email. I've reached out multiple times to the cell phone number given to me of the manager and representative I was working with at BestBuy, no response...emailed, no response...text, no response. I still don't know if or when my items will be installed as I have not received any communication and the "appointment" update I received the team hasn't shown.