Frequently Asked Questions About Best Buy University Ave West Des Moines
How do I check product availability at the University Ave West Des Moines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Ave West Des Moines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Ave West Des Moines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2920 reviews)
Jacob C
September 12, 2026
5 out of 5
Always helpful when I come in.
Carolina D
September 01, 2026
5 out of 5
If you are thinking of going and spending some money you should ask for Sam. He is very sweet and understanding and didn’t get frustrated at all when I kept changing my mind or wanted to see different options. I think that’s the type of patient you should have especially if you’re helping someone that is going to spend some money that they have saved up or either wise not use to spending!! Ask for Sam he’s the best!!!
korbashef
August 28, 2026
5 out of 5
They always ask if I need help finding anything. Usually the staff is helpful if you have questions about a specific product.
A A
August 27, 2026
1 out of 5
It was hard to purchase anything, there was no one on the floor and the line was very long to check out. We were there for over an hour when we knew exactly what we wanted and we had to wait around for over an hour. I don’t know if they can’t afford employees or what but spending 2000 on a single item was hard. This should not be the case. I went here to try to save time and not go to the Apple Store- both stores seem to take an hour if you want anything - and Best Buy wonders why people shop online?