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Frequently Asked Questions About Best Buy University Ave West Des Moines

How do I check product availability at the University Ave West Des Moines Best Buy?
How do I check my order status?
My local University Ave West Des Moines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy University Ave West Des Moines stores’ holiday hours?

Recent Reviews

4.0
(2772 reviews)
Nicholas K
May 22, 2025
5 out of 5
This place is amazing. This is what all Best Buy's should be like. I am traveling and I have lost almost all faith in Best Buy due to my local Best Buys. This place reminds of what Best Buy used to be. A staff wanting to help, an amazing selection, and displays from top vendors all around. This store should be a model for corporate as to what the Best Buy experience should be in every branch.
Tanner H
May 17, 2025
5 out of 5
Great store! Fast customer service
Chakys R
April 21, 2025
1 out of 5
No ayudan, No existe el buen servicio tengo 30 minutos esperando para comprar una lavadora y nadie me atiende es como si no quisieran vender.
Response from Best Buy
April 22, 2025
Hola, Chakys, Gracias por dejarnos una reseña. Como consumidor, comprendo la importancia de recibir un servicio al cliente rápido y atento, especialmente considerando la duración de la espera. Agradecemos sus comentarios y nos gustaría documentar formalmente su interacción en nuestro sistema corporativo. Si puede, contáctenos a través de nuestras redes sociales. Nuestro equipo estará encantado de ayudarle en cualquiera de las siguientes plataformas: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Por favor, mencione la frase "Reseña de Google, Conversación #65065095" al contactarnos a través de redes sociales. Gracias, ^Ruby
M L
April 14, 2025
1 out of 5
Horrible customer service! Good luck trying to speak to an actual human.
Response from Best Buy
April 14, 2025
Hello and thanks for reaching out on Google. Getting help when needed should be easy and we understand the frustration when you feel that has not been the case. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 65041174. Kindly, ^Graham

About Best Buy University Ave West Des Moines

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