purchased a printer and did a credit card application, was approved. Best Buy offered me 12 months interest free when purchased printer, Checking my Citi bank Best Buy I have no offers on account. Spoke with Citi Bank stated I needed to call the store and they would fix the issue. Called number listed for Jordan Creek Best Buy and got Harrison, who is not in the store and instructed me I would need to go into the store to get this taken care of. Harrison stated all Best Buy store do not take incoming calls.
I live 30 minutes from the store. Is this a good customer service?
Before I left I question person who check us out if the 12 months interest free was on my card I was told yes