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Best Buy Jordan Creek
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1570 reviews)
Nathan S
December 19, 2025
5 out of 5
I had an issue when ordering a Graphics Card that started with online Best Buy and left me pretty frustrated overall. I was honestly close to giving up on Best Buy entirely as I don't do well with companies having bad service. Ask the poor Amazon customer service people I've talked too... haha!
The manager at the Jordan Creek location made me still enjoy shopping with them and want to continue going there for all my needs. He was super friendly, easy to work with, actually listened, and went out of his way to help fix a situation that wasn’t his fault. He made things right and handled everything in a way that felt genuinely fair and respectful.
This store and its management are the main reason I continue to shop at Best Buy and why I’ve stopped buying tech from Amazon. If you want to deal with real people who actually care and want to help, I can’t recommend this location enough.
This is a great example of how customer service should be done.
Michael H
December 19, 2025
5 out of 5
Craig helped us with my first TV purchase in 15 years and it was a delight! Whatever you guys are paying him needs to be doubled! Friendliest customer service on staff!
Haven F
December 05, 2025
5 out of 5
Great service!
Mike M
November 22, 2025
5 out of 5
Staff was great!