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Frequently Asked Questions About Best Buy Jordan Creek

How do I check product availability at the Jordan Creek Best Buy?
How do I check my order status?
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jordan Creek stores’ holiday hours?

Recent Reviews

4.0
(1584 reviews)
Cecil S
February 12, 2026
3 out of 5
They either need to hire more people or, they need to train people to identify if a customer needs help.
Rod K
February 09, 2026
1 out of 5
Customer service is horrible, there isn't a way to contact the store, had a remote car starter installed and the same day it's not working and I'm told by a call center they can look at it in 3 weeks are you kidding me? The whole process was horrible setting the appointment and buying the product to being early to the appointment and the store was not open, but was told to be 15 min early and I was 30 min early and employies not acknowledging you are there when they are walking in , I would highly not recommend best buy for service period, beware! You have been warned!
Chelsea N
February 02, 2026
1 out of 5
Absolutely the worst experience ever buying appliances from them. They have rescheduled my fridge install three times without explanation and I have been without a working fridge for months because of it. Never would have bought it if I knew it wasn't in stock but there is no way to verify that beforehand.
Response from Best Buy
February 02, 2026
Hi, Chelsea, Thank you for sharing your review with us. We understand how important it is to get your new refrigerator delivered to you. We'd like to take a closer look at your order. Please send us a private message on Facebook (https://bby.me/9t73yv), Twitter/X (https://bby.me/g707qz), or Instagram (https://bby.me/1pje1a). When reaching out please be sure to include "Google review 112076." Thanks!
Thomas L
January 27, 2026
5 out of 5
Had a issue today pertaining to a radio install. The sales people screwd things up. Coat a week delay. Manager Daniel at mills civic came out and showed true customer service. Outstanding Actually.

About Best Buy Jordan Creek

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