Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1581 reviews)
Chelsea N
February 02, 2026
1 out of 5
Absolutely the worst experience ever buying appliances from them. They have rescheduled my fridge install three times without explanation and I have been without a working fridge for months because of it. Never would have bought it if I knew it wasn't in stock but there is no way to verify that beforehand.
Response from Best Buy
February 02, 2026
Hi, Chelsea,
Thank you for sharing your review with us. We understand how important it is to get your new refrigerator delivered to you. We'd like to take a closer look at your order.
Please send us a private message on Facebook (https://bby.me/9t73yv), Twitter/X (https://bby.me/g707qz), or Instagram (https://bby.me/1pje1a). When reaching out please be sure to include "Google review 112076." Thanks!
Thomas L
January 27, 2026
5 out of 5
Had a issue today pertaining to a radio install. The sales people screwd things up. Coat a week delay. Manager Daniel at mills civic came out and showed true customer service. Outstanding Actually.
Dillion V
January 16, 2026
1 out of 5
Useless lazy employees.
Response from Best Buy
January 16, 2026
Hi, Dillion,
Thank you for reaching out to share this review here, although we hate to hear it is due to a negative experience. We would be happy to learn more about what happened, and see if we can help.
To get started, please send us a message on Facebook (https://bby.me/rbf7p4), Twitter/X (https://bby.me/jf5dcj), or Instagram (https://bby.me/92j21u). Please also include a note stating you are reaching out from a Google review by including this reference number: #105468. We look forward to hearing from you!
btfu f
January 14, 2026
1 out of 5
You guys have the worst AI answering machine. All I’m trying to do is contact the store for an item and the AI is on a fritz and not making it simple.
Response from Best Buy
January 14, 2026
Hello,
Thank you for leaving us a review. We can certainly understand wanting to contact your local Best Buy store to confirm product availability. We appreciate your feedback, and would like to offer additional support. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #104664" when reaching out on social.