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Best Buy Jordan Creek
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1588 reviews)
GoneWriter
March 02, 2026
5 out of 5
The staff was great! Helped with returns when I bought the wrong accessories for my phone
Dan B
February 22, 2026
1 out of 5
I'm surprised how much this store has become mediocre. You go in to buy something and they apply high pressure sales tax tactics to every sale they make. Would you like to buy this add-on do you want to buy our plan? They tell you all the benefits of their plan. They're masters at scamming people.
Response from Best Buy
February 22, 2026
Good Afternoon, Dan,
We definitely understand how you are feeling after there was pressure put on you during the shopping process. We would love to review this situation in depth with you. To reach us, simply send our team a private message on social media. Make sure that you include your Google review case ID in your message: #120571.
- Facebook (https://bby.me/ihpjv5)
- Twitter/X (https://bby.me/qlrurx)
- Instagram (https://bby.me/b8ioye)
Nancy S
February 19, 2026
3 out of 5
I was greated at the door by a friendly person. He directed me to the phone/smart watch section and said someone would be there to assist. I didn't wait to long. This is when service went down hill. I was looking for a smart watch. I asked questions about the difference between models and he had no clue. He googled it and only came up with the depth of water it could withstand. I had already researched this and knew more than him. I decided to have them set it up. I went geek squad. I sat there for 15 minutes before the guy behind counter even looked at me. He asked what I needed even though my watch was sitting on the counter in front of me. His demeanor was agitated and rude. He said it would be. $50 for him to do that. I thought if you purchased from them they would it setup. I just took my watch and set it up myself.
Response from Best Buy
February 19, 2026
Hello, Nancy,
Thank you for reaching out to us here to share your feedback. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you to document any feedback you may have. Please send us a private message or DM at the following Social Platforms with Google Review# 119306.
Facebook (https://bby.me/89qwpk)
Twitter/X (https://bby.me/0oulv3)
Instagram (https://bby.me/bjqaiy)
We look forward to assisting you there.
Cecil S
February 12, 2026
3 out of 5
They either need to hire more people or, they need to train people to identify if a customer needs help.