Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1621 reviews)
Kelly G
November 02, 2026
1 out of 5
Went to buy 2 laptops. Stood in the area looking at display for 30 minutes with no offer of help and no employees in sight. 2 other people came in and within 5 minutes they were being helped.
Response from Best Buy
November 02, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be disappointed with this experience. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 247355 in your message to us.
X: https://bby.me/1dkQjP
Facebook: https://bby.me/SXiF56
Instagram: https://bby.me/ely0y8
Tyrone
October 11, 2026
5 out of 5
Eric and Devon did an outstanding job of installing stereo equipment in my car.
The installation was nice and clean, sounds fantastic, and was done 45 minutes before the maximum time they said it would take.
The price was very reasonable.
Highly recommend!
Mandy S
September 09, 2026
4 out of 5
The geek squad was very helpful. We were able to ask the friendly staff questions without an appointment, but they do recommend appointments in advance. Personally I find it hard to find an employee to get assistance throughout the store.
JSFDC
September 04, 2026
5 out of 5
Made a $2,500 purchase. Really nice people. Good price. I prefer brick and morter stores when possible.