How do I check product availability at the Boise Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boise stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boise Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4179 reviews)
Eli W
October 22, 2025
1 out of 5
Appointment never showed up. Reps dont know why and cant reschedule until the service window is closed after 48 hours. I had a limited window to get this done and got screwed.
Response from Best Buy
October 22, 2025
Hello, thank you for reaching out to us here. Having your appointment completed during the planned timeframe is definitely important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #59068".
Facebook (https://bby.me/cgorpc)
Twitter/X (https://bby.me/rsd73w)
Instagram (https://bby.me/z5gla9)
Carey H
October 14, 2025
1 out of 5
I BOUGHT SOME ITEMS AT BEST BUY OVER A YEAR AGO AND THEY SET ME UP WITH A CREDIT CARD THAT I DID NOT ASK FOR. I NEVER USED MINE AND CANCELLED IT BY PHONE AND EMAIL. NOW THEY ARE CHARGING A $140 EVERY YEAR EVEN THOUGH IT WAS CANCELLED MONTHS AGO BY PHONE AND IN WRITING. I FILED A COMPLAINT WITH THE CONSUMER FRAUD BUREAU BUT BEST BUY KEEPS ON ADDING LATE CHARGES FOR NOT USING THE CARD AND HARASSING ME BY EMAIL AND IN WRITING EVERY MONTH. I RECOMMEND TO THOSE WHO FREQUENT BEST BUY TO FIND ANOTHER PLACE TO SHOP.
Linda T
October 14, 2025
5 out of 5
Purchased a new computer at my local store on Franklin Rd in Boise ID. We needed to have date moved from the old to the new one. The Tech Support reps were knowledgeable, professional and answered our questions and concerns. We would highly recommend Best Buy to friends as their go-to for electronics.