lots of sales men .but not so much served
Not impress with this company at all and how unprofessional they are. I got screwed out of a 5070 GPU for MSRP all because of their crapping online automated systems. I purchased a 5070 on there website on March 14 at 2:59 pm but Bestbuy double charged my account flagging it as fraudulent. My banked called me to make it was an actual purchase, i confirmed yes and thought nothing of it. Until i wake up the next day and got an email from them at 3:30AM!!! WHEN I WAS ASLEEP!! Saying that they just canceling my order without double checking or confirming with me. Just straight up cancel it! Why in the hell are they allowed to do that ESPECIALLY with GPU when they know how hard those card are to get. I sat on an online for for an hour for the chance to even buy the 5070 for MSRP. I cant even trust this company with anything, so much stuff fall thought the cracks there and non of the employees get paid enough to care. GOD I WISH WE HAD A MICROCENTER HERE!!! Ontop of that i cant even get my money back. I have to dispute it with my bank. Nice job Bestbuy!!
EDIT: I already reached out to your Instagram team before even making this review. Meghan from Insta reply to my msg and has been helping as much as she can. She stated that I won't get a answer or reply till Monday during normal business hours. I already sent photos and the original order # to the BestBuy Instagram
Response from Best Buy
March 16, 2025
Hello there, Braeden!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to have your graphics card order proceed as intended, and the need for support. We would love to hear any feedback you may have to formally document your experience. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64929465 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
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