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Frequently Asked Questions About Best Buy Boise

How do I check product availability at the Boise Best Buy?
How do I check my order status?
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boise stores’ holiday hours?

Recent Reviews

4.1
(4069 reviews)
Jim B
February 19, 2025
4 out of 5
Great store. Friendly staff, and an associate made sure to ask if I needed anything. The only downside was no curbside delivery stalls.
Randus M
February 18, 2025
1 out of 5
I went to cancel my membership. The guy said that i needed to update my account, and then he said that it won't charge me if it's not updated. The next morning, Bestbuy charged my banking account.
Response from Best Buy
February 18, 2025
Hello, Randus, Thank you for leaving us a review. Our membership offers numerous benefits to our customers. However, as a consumer, I understand the importance of having support when it comes to obtaining a refund. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64826234" when reaching out via social media. Thank you, ^Ruby
CN
February 18, 2025
5 out of 5
i never do reviews BUT Nathan was great. he helped me with my macbook and credit card issues and he called the bank for me and everything, spent a lot of time helping me. literally went way above and beyond to help me, and i was tired and in bad mood too, so hes extra good. You gave me a really good experience to make me write a google review, which i never do. Thank you Nathan, big tall nice man. thank you for your help.
Carolyn C
February 15, 2025
2 out of 5
My 72 yr old friend and I went there to buy her a Tablet. Yes, they had the tablet. $169 Samsung A something. A good price. My friend had one for 9 years, it is too old and needed to be replaced. The last time they set it up for her with her email and you tube app. Basically the only things she uses it for. This young woman told her,"We don't do that for free." "You have to pay $169 to join Geek Squad for us to help you!" When my friend expressed she doesn't know how to do this herself, the woman kept pushing Geek Squad. My friend told her "I'll buy it somewhere else." The woman shrugged. I said, "Well, you just lost a Best Buy customer forever." The woman says, "We don't give our services away for free. It isn't fair to those that pay." My friend got same tablet at TMobile same price, all set up at no charge. I would think doing a kindness now and then would outweigh the stiff rules. They have done it in the past years for me with my laptops and other things. I guess keeking customers is not in their playbook.
Response from Best Buy
February 15, 2025
Hello, Carolyn Chunn, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64816474. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64816474 Thanks, ^Ezra

About Best Buy Boise

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