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Frequently Asked Questions About Best Buy Boise

How do I check product availability at the Boise Best Buy?
How do I check my order status?
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boise stores’ holiday hours?

Recent Reviews

4.1
(4179 reviews)
Eli W
October 22, 2025
1 out of 5
Appointment never showed up. Reps dont know why and cant reschedule until the service window is closed after 48 hours. I had a limited window to get this done and got screwed.
Response from Best Buy
October 22, 2025
Hello, thank you for reaching out to us here. Having your appointment completed during the planned timeframe is definitely important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #59068". Facebook (https://bby.me/cgorpc) Twitter/X (https://bby.me/rsd73w) Instagram (https://bby.me/z5gla9)
Carey H
October 14, 2025
1 out of 5
I BOUGHT SOME ITEMS AT BEST BUY OVER A YEAR AGO AND THEY SET ME UP WITH A CREDIT CARD THAT I DID NOT ASK FOR. I NEVER USED MINE AND CANCELLED IT BY PHONE AND EMAIL. NOW THEY ARE CHARGING A $140 EVERY YEAR EVEN THOUGH IT WAS CANCELLED MONTHS AGO BY PHONE AND IN WRITING. I FILED A COMPLAINT WITH THE CONSUMER FRAUD BUREAU BUT BEST BUY KEEPS ON ADDING LATE CHARGES FOR NOT USING THE CARD AND HARASSING ME BY EMAIL AND IN WRITING EVERY MONTH. I RECOMMEND TO THOSE WHO FREQUENT BEST BUY TO FIND ANOTHER PLACE TO SHOP.
Linda T
October 14, 2025
5 out of 5
Purchased a new computer at my local store on Franklin Rd in Boise ID. We needed to have date moved from the old to the new one. The Tech Support reps were knowledgeable, professional and answered our questions and concerns. We would highly recommend Best Buy to friends as their go-to for electronics.
Danielle O
October 14, 2025
5 out of 5
Went there for a phone case cover

About Best Buy Boise

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