How do I check product availability at the Boise Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boise stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boise Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4101 reviews)
Julie V
April 15, 2025
5 out of 5
Hey Sam the manager you rock! Thank you for helping me with my refurb Mac air book online purchase cord debacle: my little oldie Mac can now charge and I very much appreciate how easy and not a pain it was to get it fixed… especially because I had a whiny hungry 3 yr old in tow; thank you :)
Paulina B
April 14, 2025
5 out of 5
Good customer service.
I bought unlock phone for my mum to use in Ghana-Africa.
I will recommend if you are traveling and you need unlock phone at a reasonable price to use international.
Great customer service to answer all your questions in a polite manner.
Planning to go back to get computer.
Karyn M
April 11, 2025
5 out of 5
Very helpful... Great service, fast and friendly.
Chryssa R
April 04, 2025
1 out of 5
I walked in prepared to buy two laptops for my kids based on what I had seen online in terms of availability and pricing. In reality, none of the laptops I was interested in were available and pricing on other models differed from the website. Walked out without making a purchase.
Response from Best Buy
April 04, 2025
Hi, Chryssa,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #65008796 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian