My TCL 58" TV was critically reviewed as being slow, which I wasn't concerned about. I have a TCL Roku 55" and it's worked fine changing through inputs and apps. The reviews were right, this thing is slow. Turns out it's the Amazon Fire that's slow. I hooked up a Roku Ultra and get the speed I'm used to. I hope not all the Fire TVs are as slow as this one.
I went in looking for a part that I know is very unlikely that anyone will actually be carrying. Service was friendly, fast, personable, and helpful. Well they didn't carry the part they did make me feel like I was a valued customer. Specifically Cole. They do a great job here.
Martha H
September 15, 2026
They were asking me questions that should not have been asked. I may have to drive in.
Overall a good store, they doing construction right now so Computer parts are very limited.
Response from Best Buy
September 14, 2026
Hello,
Thank you for reaching out with your feedback. Trying to find the items you need should be simple, so we can understand your concern. We'd be happy to assist you in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/LrY7md), Twitter/X (https://bby.me/q0h0PG), or Instagram (https://bby.me/HD4sSK). Please reference Google Review,