Best Buy Boise

The Best Buy on Franklin is definitely one of the easiest, most stress-free spots in town to pick up tech. One thing that immediately stands out about this location is how genuinely friendly and on-it the staff is. The second you walk through the doors and start scanning an aisle, an employee comes right up to see what you need—you don't even have to hunt someone down or ask. They’re super attentive, chill, and actually know what they’re talking about, which makes browsing hassle-free. ​Their online ordering and in-store pickup system is an absolute game-changer. They consistently have items ready in under an hour, so you can place an order from your phone, cruise over, and bam—your tech is staged and waiting for you at the pickup counter. I recently ordered the Google Nest Cam (3rd Generation 2025 model) online, and the pickup notification came through lightning fast. The camera works great, the process was seamless, and it saved a ton of time. ​Beyond major smart home gear and displays, they carry an awesome lineup of electronics, cables, and power essentials at great prices. I picked up a Philips power strip surge protector for around $25 that has been super reliable and well-built, plus a pack of Best Buy’s house-brand Insignia USB-C cables that work just as good as the high-priced alternatives. Great location on Franklin, killer inventory, quick pickup, and a solid crew—definitely 5 stars.

Landen was great in meta!

Try calling the store to talk to an associate there, I dare you haha. They have switched to a central customer service hub so talking to someone at the store requires a call back request that can take 24 hours. Buy your stuff somewhere else.

Prices are a touch high, but great customer service.