How do I check product availability at the Boise Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boise stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boise Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4287 reviews)
Pat S
April 18, 2026
5 out of 5
Marcus was awesome.He was kind friendly and very knowledgeable. He was able to fix my problem within the twenty minute appointment time. I will definitely use him again.If needed. Tyrese was also helpful when I came into see about changing my email address. Great guys! Thank you!
Anita F
April 17, 2026
3 out of 5
Purchased a TV/mount/Installation. Process in store was great. Staff was awesome. Scheduled delivery about ten days out to work with our schedule as we were not living in the house yet. Drove an hour on delivery day to get there as we were given a window for delivery and we needed to ensure we get there before them. We received a call right before the delivery window to reschedule due to a vehicle issue. Next available is three days out. This is the 3rd company in one week to cancel due to a vehicle issue.
Response from Best Buy
April 17, 2026
Hello, Anita,
Thank you for leaving a review. This is far from the experience we want our customers to have when expecting a delivery and installation.
If you require support, please send us a private message on social media. We would be happy to take a closer look and help you on any of the following platforms: Facebook (https://bby.me/0Bsyuu), Twitter/X (https://bby.me/2TFnzy), or Instagram (https://bby.me/8lzxw7).
Please mention the phrase “Google review #142665” when reaching out.
Andrew L
April 02, 2026
5 out of 5
Charlie did an exceptional job helping me with all my needs and gave me the right advice to get my auto pay set up for my best buy card. I will be coming back and purchasing again and highly recommend Charlie and his team to anyone. Thank you