Went right to the section and found what I needed. Only downside to the store is the confusing check-out/customer service set-up.
Walked around for a long while looking for something specific only to have the employees all grouped around the Verizon desk not helping anyone out. Had to go to customer service to talk to someone.
Spent about 45 mins looking at earbuds before anybody offered to help. Would be really nice to have the ability to comparative shop all their selections, especially when there are so many choices. Ultimately did on-line comparison and sales person was said ya sounds right, not very helpful!