Frequently Asked Questions About Best Buy Coeur D'Alene
How do I check product availability at the Coeur D'Alene Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coeur D'Alene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coeur D'Alene stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coeur D'Alene Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2234 reviews)
Mj P
March 23, 2025
3 out of 5
We went to the store set up an appoint to have someone come out for a theater system. Eden at the store was amazing. We did not hear from tech so we called into support to confirm our appointment. The “customer support” person said they cannot confirm appointments and unable to connect us to store and we have to drive over 20 min to ask them. I am all for supporting brick and mortar stores however fastest way to see them go bankrupt, set the company up with a contact center that won’t direct calls to the store. Best Buy contact support will be the demise of them if they don’t change something. 3 stars because if you go into the store the people and products are still amazing.
suzie l
March 20, 2025
1 out of 5
Don't get me wrong, we.like best buy but trying to get thru on the phone to schedule an appointment for stereo repair is next to impossible. The phone service has been substandard and terrible for many years to the point we dread trying to call best buy.
Response from Best Buy
March 20, 2025
Good Evening, Suzie.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64951524" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
dusty r
March 19, 2025
3 out of 5
It gets the job done, get what you need and get out. Workers are informative if they know what their talking about.
Response from Best Buy
March 19, 2025
Hello, Dusty,
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64947499. We look forward to hearing from you.
Sincerely,
^Deysha
don h
March 15, 2025
5 out of 5
Love this place and people, great group of employees