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Frequently Asked Questions About Best Buy Coeur D'Alene

How do I check product availability at the Coeur D'Alene Best Buy?
How do I check my order status?
My local Coeur D'Alene Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Coeur D'Alene stores’ holiday hours?

Recent Reviews

4.0
(2234 reviews)
Mj P
March 23, 2025
3 out of 5
We went to the store set up an appoint to have someone come out for a theater system. Eden at the store was amazing. We did not hear from tech so we called into support to confirm our appointment. The “customer support” person said they cannot confirm appointments and unable to connect us to store and we have to drive over 20 min to ask them. I am all for supporting brick and mortar stores however fastest way to see them go bankrupt, set the company up with a contact center that won’t direct calls to the store. Best Buy contact support will be the demise of them if they don’t change something. 3 stars because if you go into the store the people and products are still amazing.
suzie l
March 20, 2025
1 out of 5
Don't get me wrong, we.like best buy but trying to get thru on the phone to schedule an appointment for stereo repair is next to impossible. The phone service has been substandard and terrible for many years to the point we dread trying to call best buy.
Response from Best Buy
March 20, 2025
Good Evening, Suzie. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64951524" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
dusty r
March 19, 2025
3 out of 5
It gets the job done, get what you need and get out. Workers are informative if they know what their talking about.
Response from Best Buy
March 19, 2025
Hello, Dusty, I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64947499. We look forward to hearing from you. Sincerely, ^Deysha
don h
March 15, 2025
5 out of 5
Love this place and people, great group of employees

About Best Buy Coeur D'Alene

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