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Best Buy Idaho Falls
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2189 reviews)
Brenda S
October 19, 2024
5 out of 5
Zack C. Was Awesome help
B. A
October 17, 2024
1 out of 5
I went into the store to ask some questions related to my account. I proceeded to get relentlessly criticized and harshly judged by multiple employees in front of customers. My questions eventually got answered, but I immediately left the store due to the embarrassment I felt. I will finish what I need to online and will never be returning to this location.
Response from Best Buy
October 17, 2024
Hello, B.,
Thank you for sharing your experience with questions in store. I can understand that being criticized for questions you are asking can be difficult. We would like to hear more on where, when and if you have the names of who was doing this to you so that we can look into this. Please reach out to any of our social media profiles below with Review 64322970 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
P/S G
October 10, 2024
1 out of 5
Don't buy anything online here. There is no phone customer service. You end up in India. They do not provide a person in the store to check on lost orders, etc. Maybe the in person experience is better, but don't buy online!!!
Response from Best Buy
October 10, 2024
Hello.
Thank you for reaching out. I can understand that having issues with not being able to speak with someone in store can be difficult. Please do reach out to any of our agents on the Social Media Team on any of the profiles below with Review 64296826.
Sincerely,
^Tommy
april c
October 02, 2024
1 out of 5
So frustrating recently purchased a lap top along with Microsoft word package and the Best Buy total plan as this was supposed to protect us and the lap top. When we received the laptop it would not power on the screen. A call was placed to Best Buy and you can not talk to you local store so I talked to the call center. I was told a replacement would be sent and to take the lap top and shipping label back to my local store. I did as directed however the store could not help me as they said my replacement was canceled and that the store could no help me as I had to call customer service again. That was a nightmare of transfers hang ups and all different kinds of answers I again asked the store to help and they said they could not help. After multiple calls to customer service I am going to try to send the lap top back and get a full refund of membership and lap top. I will be taking my money and purchasing from another company. I will not be purchasing from Best Buy ever again and I would not recommend getting their Best Buy total plan if you are getting it to return or get help in any way. They sell it as a wonderful thing but was useless and a big waste of money. If I could give 0 stars I would
Response from Best Buy
October 03, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64268910. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob