Best Buy Idaho Falls

So i bought a camera on the 6th of this month the girl that “helped” me put the wrong address after I told her four times What my address was. I asked her are you sure you have and she said yes. Well today I get a notification that my package isn’t gonna be delivered today because she put the wrong apartment number and then when I call them to change the address they’re trying to charge me $21 for a mistake that an associate made. I’m talking about I won’t receive my package now until the 23rd of this month. Customer service was terrible. I clearly need to put somebody else up at the front. I’m just so pissed off with the lack of attention and detail.

Great service

Best Buy is generally a great store, although it seems like these days more and more products are becoming online-only. I went in specifically looking for an e-scooter, but unfortunately they only carry them online. I was really hoping to see a few in person so I could get a better idea of their actual size, weight, and overall quality before making a purchase. As an OTR truck driver, when I need something, I usually need it NOW. I’m rarely in one place long enough to order something online and wait for it to arrive, so having more products available in-store would be a huge advantage for customers like me. Other than that, I truly like Best Buy. This particular location has friendly and helpful staff, the store is clean and organized, and the layout makes it easy to find what I’m looking for. Overall, still a great store—I just wish they carried more of their online inventory in-store.

I love Best buy they always have great deals on all kinds of stuff and if you go in and talk to him you can find really good deals on open box things refurbished things that are just as good as the same product brand new out of the box I bought several different things from them that weren't brand new and lasted for years. Although sometimes it can be difficult to get help from the employees there specially when you don't know much about electronics or technology sometimes they can kind of make you feel like you're stupid and that your questions are not worth their time and I've even felt like they kind of just brushed me off like I wasn't good enough for their time and they had better things to do. Not all summer very helpful there's always that diamond in the rough