Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2309 reviews)
john
November 21, 2025
1 out of 5
Went to buy a new laptop at the store the store system had it in stock but it wasn't in the store I paid for it and wanted it delivered to the store I was told it would take a couple of business days to be delivered to the store after a week. I called customer service and was told it wasn't even shipped and I would have to wait another week or two to be delivered to the store I had to cancel the order since I was traveling and the store wouldn't hold it for more then five days I'll not shop at any best buy after this experience do to the cost of the laptop I wanted to purchase.
Response from Best Buy
November 21, 2025
Hello, thank you for taking the time to leave a review. Getting your new computer as fast as possible is always a plus. Can you please reach out to us on Facebook (https://bby.me/rbswu3), Twitter/X (https://bby.me/jtf4ek), or Instagram (https://bby.me/9znf4t) with more information about your experience? Please begin your message with "This is regarding my Google Review #72620".
YHWH E
November 19, 2025
5 out of 5
Good quality devices
K B
November 12, 2025
5 out of 5
Got the best customer from Mackenzie! Great recommendations and went out of her way to be helpful, informative, and ingenious at checkout options.
James W
November 01, 2025
5 out of 5
Great customer service! Had everything I was looking for.