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Frequently Asked Questions About Best Buy Idaho Falls

How do I check product availability at the Idaho Falls Best Buy?
How do I check my order status?
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Idaho Falls stores’ holiday hours?

Recent Reviews

3.9
(2397 reviews)
Robyn S
October 13, 2026
1 out of 5
I'd prefer to give ZERO stars.... one of the worst experiences I have ever had with a computer issue. Customer service was absolutely awful. Men were rude and condescending, nearly in tears asking for help, they were so mean. Once I receive the files back (two days later) that they were loading for me on a thumb drive... after telling me several times... ITS ALL OR NOTHING. The files were not on the thumb drive, went to another computer place and the file was retrieved in less than five minutes. Paid $100 and got nothing! HORRIBLE EXPERIENCE... GO ELSEWHERE!!!!
Kevin C
October 08, 2026
1 out of 5
Bought a $1000 camera and the clerk failed to mention I needed a separate memory card. Now I’m 2 hours from any store that carries one. Just idiotic. I have a $1000 paper weight in the mountains. I don’t have social media. The below reply is not a solution.
Response from Best Buy
October 08, 2026
Hello, Kevin. Thank you for taking time to write a review. Getting a new camera should be exciting. We would love an opportunity to see what we can do in the situation. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google Review, #232218” when reaching out on social media.
Deven B
October 05, 2026
1 out of 5
Terrible costomer service
Response from Best Buy
October 05, 2026
Hello , We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #230845 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/orkh6V) • Twitter/X (https://bby.me/hKFMTt) • Instagram (https://bby.me/qOMCPF)
Big S
October 04, 2026
5 out of 5
Came in with some serious issues with my tones. Zack was a badass and got me wired up right and sounding GOOD. THANK YOU for the great experience

About Best Buy Idaho Falls

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