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Best Buy Idaho Falls
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2201 reviews)
Cheyenne J
December 02, 2024
5 out of 5
I recently bought a new PC at Best Buy, and I had a great experience. As someone with little to no knowledge of computers, I was initially overwhelmed with all of the options. However, Kyle and Billiam were incredibly helpful and made the whole process much easier.
Both were very friendly and patient, taking the time to explain everything in detail without overwhelming me. They weren’t pushy at all, which I really appreciated—they focused on making sure I felt confident in my decision and understood what I was buying.
Thanks to their help, I left feeling much more knowledgeable and satisfied with my purchase. I highly recommend this location and will definitely return for future tech needs.
Sarah T
December 02, 2024
1 out of 5
Terrible customer service. The manager and associate at the mobile devices acted like they didn't want to help us and we were a bother to them. When asked about the $100 lower price listed online to buy and activate a phone they wouldn't honor it because a specific person wasn't on shift. Very unhelpful, poor management.
Response from Best Buy
December 02, 2024
Hello Sarah,
Thank you for the review. I can understand your concern with the customer service your describing. When purchasing a phone it should be fun and exciting. We never want to make it difficult to activate phones with us.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Madalyn C
November 29, 2024
5 out of 5
We went into the chaos on Black Friday where Spencer was able to help us find the best laptop within my price range and make sure it would do everything I needed it to do. He was kind, funny, professional and incredibly patient through my indecisiveness and he was able to answer all of the questions I had. We are very grateful to have had such help.
Kristan H
November 26, 2024
1 out of 5
I have been trying to speak to a manager at the store for weeks and the phone line will not connect me. How hard should this be?
Response from Best Buy
November 27, 2024
Hi Kristan Hawkins,
Thank you for reaching out and sharing your experience. I can understand how frustrating it must be to try to connect with a manager without success. I’ll be more than happy to assist you today and ensure your concerns are addressed.
Please send us a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include:
Your full name
Phone number
Email address
Mention that you're reaching out regarding your "Google Review" Reference conversation number 64480681
This will help us quickly identify your case and provide the assistance you need. I look forward to helping you resolve this issue.
Best regards,
^Magee