I have been buying stuff at Best Buy for years now but the cost of everything is making it almost impossible to keep going there. They do always have gadgets that I need, which is good.
But, I just bought a new laptop back in September that I need for work. The stupid thing is already losing ports that I can no longer use and it's having other issues. It's under warranty and I have protection, but they are telling me I have to wait weeks to get it fixed.
So, I'm not even sure how to deal with that issue because I don't have another computer.
Really excellent customer service. Attentive staff. I've bought multiple electronics from them over the years, they always price match items I've found online. Returns are easy. Coverage plans work easily. I highly recommend doing business with them first before purchasing online.
FB standing around for almost 15 to 20 minutes while I waited for someone to come over and help me for a 5-second answer
Response from Best Buy
April 07, 2026
Hello Patrick
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