I love how best buy has any electronic im looking for. Pc cord? Yes. Tv? Yes. Speakers? Yes.
Their protection plans are also great. Never had a problem
I went here a couple months ago and Conager helped my partner and I. He went above and beyond and really helped us out. I ended up coming back today and he was just as helpful as last time. He has such good customer service:D
I lost a lot of respect for Best Buy. Purchased a pre-owned iPhone 13 mini that was labeled “excellent condition”, which sure it looked pretty good on the outside, only a few scratches. Well on the outside it looked fine, but found out that the battery was garbage (this of course was after I had spent an hour transferring all my data to this “excellent” phone). So I set up an appointment with geek squad and they told me it would cost another $100 for them to replace the battery.
My beef is if the phone is in “excellent” condition it should be excellent outside and inside, right? When these websites ask about the phone you’re trading in, they ask you what the battery life percentage is! Had this phone had an “excellent” battery life, I would have been happy with my purchase, but instead they sold me garbage and didn’t really try to make it right so that’s why I’m giving them the garbage review.
Response from Best Buy
March 12, 2025
Hey, Thomas.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64919051.
Regards,
^Jason
I love shopping at Best Buy. The employees are always helpful and if you’re looking around, they will come up and ask if you need any assistance. They are always wanting to help and assist you.
Store is pretty clean. Not a large store, but still a Best Buy. They always seem to have some deals going on which is good.