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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2393 reviews)
Deven B
October 05, 2026
1 out of 5
Terrible costomer service
Response from Best Buy
October 05, 2026
Hello ,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #230845 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/orkh6V)
• Twitter/X (https://bby.me/hKFMTt)
• Instagram (https://bby.me/qOMCPF)
Big S
October 04, 2026
5 out of 5
Came in with some serious issues with my tones. Zack was a badass and got me wired up right and sounding GOOD. THANK YOU for the great experience
John
October 04, 2026
1 out of 5
The stock in the place kinda sucks. Couple years I keep trying to keep giving this place a shot and they NEVER have what I'm looking for. They do have a good number of empty shelves and products from near underwater companies like gopro though if you're into failing products 🤷 even when I've looked for computer components - its either the lowest performing new stuff or nothing of the newest generations at all. Cpu chips, graphics cards, ssd and alike. Done wasting my time coming here 😒
Response from Best Buy
October 04, 2026
Hello, John,
Thank you for leaving a Google Review. We definitely understand that it's important to have a wide selection of the latest tech in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #230431" for reference. You can find us here:
Twitter(X):
https://bby.me/PmUUzt
Facebook:
https://bby.me/EDPeyy
Instagram:
https://bby.me/WLM1r3
Kevin G
October 03, 2026
5 out of 5
Set up my new phone in minutes.