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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2392 reviews)
Kayleb L
November 08, 2026
5 out of 5
Travis went above and beyond he heard me and my friend talking about a situation that we couldn’t figure out and was right there to help and went back to the back and got us the part we needed right away because it wasn’t on the floor. Great customer service!!! We were truly getting ready to leave thinking we weren’t gonna find it here. Saved the day for sure!
chris f
November 08, 2026
5 out of 5
Travis helped us out getting a screw that wasn’t on the floor and he was a life saver
Rachel T
November 01, 2026
1 out of 5
Wish I could give a zero star review. The customer service is so horrible I can't believe it. Went in to ask a simple question and was belittled by not 1 but 2 guys. If you are gonna need any kind of assistance while shopping just go somewhere else. They seriously aren't there to help.
Response from Best Buy
November 02, 2026
Hi, Rachel,
Thank you for taking the time to reach out and share your experience. All of our employees are expected to conduct themselves with professionalism and courtesy, and it seems we missed the mark here. We would love to look into this with you. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/lMaOv8)
Twitter/X (https://bby.me/9bntq4)
Instagram (https://bby.me/E1LGPg)
Please mention your Google review #247108, so we can review this further with you.
Terry C
October 18, 2026
2 out of 5
This is a tired store. So many empty pegs, it appears either their supply trucks haven't shown up for several weeks, or they're going out of business. Few associates around to help. There was one nice guy who eventually asked if I needed help, and he did a great job of answering my questions and helping me decide what I needed.