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Best Buy Idaho Falls
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2346 reviews)
Corey L
April 02, 2026
1 out of 5
Terrible customer service from geek squad. They don't even try
Steve J
April 01, 2026
1 out of 5
Went in to Best Buy to purchase a new computer and a device to recover data off of my minis forum that died. There were only about 8 customers in the entire store and most of those were at the customer service and geek squad desks. I left after 15 minutes. Not one rep made an attempt to assist me or even acknowledge my presence. Several employees were just wandering up and down the isles with their head buried in their phone. When I attempted to get their attention, they just kept walking. When I left, I tried to call the store manager (good luck with that) Their "automated assistant" DOES NOT understand ANYTHING. It hung up on me 4 times because it doesn't understand "customer assistance" or "file a complaint" or "talk to a store manger." When a real person finally picked up, it had transferred me to a different state. It is VERY EASY to see why there are no customers in their store
Response from Best Buy
April 01, 2026
Hello, Steve,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 137434.
Facebook (https://bby.me/PaKyFN)
Twitter/X (https://bby.me/gTXttn)
Instagram (https://bby.me/Kt8Kr9)
We look forward to assisting you there.
enderdrone 1
April 01, 2026
4 out of 5
Cool shit, just can't afford any of it
Andrew W
March 29, 2026
1 out of 5
This place sucks. Floor manager and employees have a bad attitude and have no idea how to work with local business and tax exemptions.
Also made me wait 20 minutes waiting for help just make me wait another 20 to retrieve the product. Won’t be back in, rather just order online so I don’t have to deal with their employees.
Response from Best Buy
March 30, 2026
We understand the frustration when you feel your visit took longer than expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/rfm1BL), Twitter/X (https://bby.me/DdlIzm), or Instagram (https://bby.me/I6e7Yd), and mention your Google review, 136393.