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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Idaho Falls
How do I check product availability at the Idaho Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Idaho Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Idaho Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Idaho Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2384 reviews)
Joshua H
September 12, 2026
4 out of 5
All good inside, however this location always has trash all over the outside of the store. Why not clean this up and watch for it whenever the restrooms are cleaned?
Nicole W
September 09, 2026
1 out of 5
So i bought a camera on the 6th of this month the girl that “helped” me put the wrong address after I told her four times What my address was. I asked her are you sure you have and she said yes. Well today I get a notification that my package isn’t gonna be delivered today because she put the wrong apartment number and then when I call them to change the address they’re trying to charge me $21 for a mistake that an associate made. Now they are saying I won’t receive my package now until the 23rd of this month. Customer service was terrible. They clearly need to put somebody else up at the front. I’m just so pissed off with the lack of attention and detail. I live all the way in Jackson and I paid for express shipping and now I want receive my package until 2 weeks from now.
Updated this company actually sucks and I see why they have so many negative reviews. I have spoken to six customer representatives today just to get my package. Then had Best Buy respond back to the issue and give me their social media very unprofessional Do better
Response from Best Buy
September 09, 2026
Greetings, Nicole. Thank you for taking time to write a review. Getting a new camera should be exciting. We would love an opportunity to see what we can do in the situation. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, #220154” when reaching out on social media.
Julie C
September 04, 2026
5 out of 5
Great service
John K
September 03, 2026
5 out of 5
Best Buy is generally a great store, although it seems like these days more and more products are becoming online-only. I went in specifically looking for an e-scooter, but unfortunately they only carry them online. I was really hoping to see a few in person so I could get a better idea of their actual size, weight, and overall quality before making a purchase.
As an OTR truck driver, when I need something, I usually need it NOW. I’m rarely in one place long enough to order something online and wait for it to arrive, so having more products available in-store would be a huge advantage for customers like me.
Other than that, I truly like Best Buy. This particular location has friendly and helpful staff, the store is clean and organized, and the layout makes it easy to find what I’m looking for. Overall, still a great store—I just wish they carried more of their online inventory in-store.