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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Nampa
How do I check product availability at the Nampa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nampa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nampa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nampa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2977 reviews)
jon f
August 07, 2025
1 out of 5
Customer service stinks
Erin W
August 06, 2025
1 out of 5
The customer service in the install department is absolutely terrible. If I could rate negative stars I would. I had an appointment made, and they canceled the appointment without ever speaking to me. The day they moved it to is a day I would've been out of town, so I was not going be able to attend. After multiple calls and voicemails, I asked for a store manager to call me back to resolve the issue.... the store manager couldnt be bothered to return a phone call either... I guess they are just to big to actually care for this one customer's business
Response from Best Buy
August 06, 2025
Hello, Erin,
Thank you for reaching out to us here on Google to share your experience. We understand how important excellent customer service can be to our experience, and we would like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 25398.
Facebook (https://bby.me/ipk7ze)
Twitter/X (https://bby.me/hqqpfk)
Instagram (https://bby.me/0u8gy8)
We look forward to assisting you there.
Regards,
^ Brandon
Lucas H
August 02, 2025
1 out of 5
I have now bought 3 items from Nampa Best Buy that have failed. My brand new Samsung washer and dryer within first year. Now bought a scooter for 500 for my sons bday and in 2 weeks stopped working..when I called for help they said “it’s been last 15 days” horrible service, don’t back what they sell. Done with Best Buy!
Response from Best Buy
August 02, 2025
Good Afternoon, Lucas.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand your frustration with not having multiple items work properly. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#23668" for reference. You can find us here:
Twitter(X):
https://bby.me/zpyxp1
Facebook:
https://bby.me/8updlj
Instagram:
https://bby.me/2hszml
Kind Regards,
^Trey
Don B
August 01, 2025
5 out of 5
Great help, anyplace I have shopped lately that has salespeople asking if they can help you, also knowledgeable about their products!