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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Nampa
How do I check product availability at the Nampa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Nampa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Nampa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Nampa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3107 reviews)
Matthew H
August 14, 2026
1 out of 5
The whole company doesn’t take calls or transfer to the stores anymore. The phone system is AI. Their website is like cancer on my phone and I drove there to find what I needed wasn’t in stock after all. Refused to price match or discount on a similar product. Disappointing, I can’t see a reason to bother with this company anymore.
Response from Best Buy
August 15, 2026
Good Afternoon, Matthew,
We certainly understand how you are feeling after being unable to connect with the support team you needed. We would be happy to partner with you and assist you with these concerns. Please start by sending us a private message on social media that includes your Google review case ID: #203528.
- Facebook (https://bby.me/TRJuCR)
- Twitter/X (https://bby.me/U2EJoA)
- Instagram (https://bby.me/snSrn7)
Randy M
August 14, 2026
1 out of 5
I purchased a power bank from best buy and needed to return it. I was told that even though I bought it from best buy they would not accept the return because it was sold thru a marketplace company. Last time I purchase from best buy.
Response from Best Buy
August 14, 2026
Hey,
Having an issue completing a return is certainly upsetting. Per Best Buy's Return & Exchange Promise, Marketplace purchases must generally be returned by shipping the item back to the seller to complete the return. Depending on the item and seller, you may need to contact the Marketplace seller directly before initiating the return.
For more information, please review our Return & Exchange Promise at the link below:
https://bby.me/FHZcVC
If you would like to discuss your recent experience further, please feel free to connect with us through one of our private social media channels and reference review #203438.
Facebook (https://bby.me/aBVP1y)
Twitter/X (https://bby.me/sZzBRD)
Instagram (https://bby.me/VCNXiq)
dlking5819
August 13, 2026
5 out of 5
Brandon in geek squad was very knowledgeable, helpful, was a great experience.
Regina M
August 11, 2026
3 out of 5
Nobody was available to help me when I was there. Went there to get a cell phone. So no help, no paying customer. I walked out.
Response from Best Buy
August 11, 2026
Hello, thank you for leaving us a review. Being able to get what you need quickly is important when you shop with us in store, especially when you already know what you need. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #201838".
Facebook (https://bby.me/GJ3x9D)
Twitter/X (https://bby.me/8pARWU)
Instagram (https://bby.me/ovQhbg)