I enjoy shopping online or in the store, they usually have everything I need.
Being upset over a store playing Mexican music is crazy. Do you not know what America is all about? Accepting all cultures.
What is next, have them skip on the metal music? Snowflake.
The salesmen are helpful. We had a new stereo installed and the price was great and the installers were knowledgeable!
I purchased 2 TVs exactly 30 days ago. One seems to be fine, but the other randomly goes to a blue screen and makes a terribly loud pulsating noise. The remote does nothing and it has to be unplugged.
I called and was told it’s too late to exchange it and I’ll have to make an appointment to have it looked at, and that there may be a charge. What???
I’ve had it for 30 days! I didn’t take it back earlier because I was troubleshooting and had to wait to see if it would do it again…and it does.
I’ve purchased things from Best Buy for years! My son was in the Geek Squad.
I am DONE with them!
Response from Best Buy
April 14, 2026
Hello, Kelly,
We appreciate you taking the time to share your feedback with us regarding your experience. Getting a new TV is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/hmeKo9), X/Twitter (https://bby.me/qKgrlj) or Facebook (https://bby.me/wwWoPo) with the details of your experience. Also add Google Review 141610. We look forward to hearing from you.