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Frequently Asked Questions About Best Buy Nampa

How do I check product availability at the Nampa Best Buy?
How do I check my order status?
My local Nampa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Nampa stores’ holiday hours?

Recent Reviews

4.0
(3131 reviews)
David
October 12, 2026
1 out of 5
Horrible customer service. The floor manager told me any GE overhang microwave would work for me since I already had a previous one and didn't want to reframe and redrill any holes. I buy one and when I unbox it looks slightly different from the display model but same model number so I give it a shot and as soon as I put on frame it slips and outs 2 holes in my kitchen wall. Also screw holes didn't line up like he said it would. I drove back 20 mins to the store to return it. They didn't do anything for me. No discount towards another purchase, no gift card, nothing to try to fit the situation and keep a customer. For that reason I will never shop here again. Advice to floor manager, don't tell customers what they want to hear just to get the sale...Before this incident I had purchased a chest freezer and the employee that brought it to my truck had the dolly on the part of the box that said no dolly or hand truck... Hmmmm funny thing when I got home it was all dented up from the front. They did nothing about it to help me with that. This was the last straw. I can tell by other reviews on here they don't care much about customer service.
Brooks W
October 06, 2026
3 out of 5
Went for geek squad. Got an appointment 2 days. Call first
Heather H
October 04, 2026
1 out of 5
Not very helpful at all.
Response from Best Buy
October 04, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Douglas
October 01, 2026
5 out of 5
Had a problem with phone the geek sqaud inside straightened it right up

About Best Buy Nampa

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