Rebecca
December 29, 2025
Bought my daughter a new ipad I got a good deal
Good selection and service.
Anastasia K
December 16, 2025
Absolutely horrible customer service. And it’s not just a one-time situation—every time we go there, something goes wrong. We bought an iPad there and also purchased a screen protector from a different store. We asked them to apply it professionally, and they charged $15 for the service. We paid for the professional installation and got very poor results. There is dust under the protector.
We called them the next day to ask if they could redo the job, and they said no because their work is not guaranteed. Now I’m left with visible dust under my iPad screen, over $30 wasted on the screen protector, $15 wasted on the service, and no solution. I do not recommend them.
Response from Best Buy
December 16, 2025
Hello, thank you for sharing your experience with us here. Keeping your screens protected is definitely important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #89373".
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