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Best Buy Twin Falls
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Twin Falls
How do I check product availability at the Twin Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Twin Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Twin Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Twin Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1998 reviews)
Micheal A
December 10, 2025
1 out of 5
Receipt attached for proof. I ordered a phone on the Best Buy website. Input the details of my current phone and as you can see Best Buy said $260 trade in. In the store when I picked up the new phone and they said the system only can give $40 trade in. They were unable to honor the promotion although they did try to figure it out. I kept my old phone instead of taking the $40. I figured I just needed to reach someone outside of the store and they could solve the problem. After leaving I reached out to Best Buy support to see if they can figure it out. Best Buy refuses to honor what their word. Everyone I've spoken to was unable to do the trade in promotion regardless of the receipt showing it should be so.
If Best Buy would like me to take this review down they only need to do what they said. Send me a box. I'll send my old phone in and you can honor the trade in value that is on my receipt.
strong b
December 09, 2025
5 out of 5
And a good experience
Susan O
December 04, 2025
1 out of 5
Calling Best Buy is the worst ever. I called into the Twin Falls store and was on the phone for 15 mins...no one answered. You can't talk to customer service directly and it's pretty stupid why you can't. Just a simple question and you can't reach anyone
Response from Best Buy
December 04, 2025
Hello, Susan,
Thank you for taking the time to share your experience here with us. We understand how important excellent customer service can be, and we would be like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 81658.
Facebook (https://bby.me/373bdx)
Twitter/X (https://bby.me/65uc59)
Instagram (https://bby.me/md0apk)
We look forward to assisting you there.
Ben B
November 29, 2025
3 out of 5
Best Buy here in Twin Falls is ok. I found it hard to find service from someone who could actually help me. I was looking at a high end tablet, and yet they couldn't take the time to show my wife what it would be like. Then when I decided to spend $1,000+, they could find a cash register to ring me up??? Just weird.