The picture on out 70 in tv went out so time for a new one ! Bought a 75 in Roku. The young girl that helped up was very nice ( didn't get her name ) and the guys up front were very nice. Thank you
Stellar associates. Knowledgeable, kind, and friendly staff and great service. Appreciate having them in the community.
Called today to ask if they had restocked o. Projectors and explained that I had came in on sat and that there was little to no inventory. This Female assured me that they had restocked on the projectors. Why did I come in and there was only 3 options for projectors. I don't know who runs this location but lying isnt going to get you customer service points. Do better.
Tried to make an appt for Geek Squad. The first woman I spoke to had a strong accent, I asked her if she could slow down so I can understand what she is saying. Shortly after she connected me to another person "Rahoo", he had a very strong accent, so again I asked him to please slow down and he hung up on me. I called the Best Buy store to talk to the manager, the woman that answered wanted to know what it was regarding, I told her poor customer service. She wanted to know exactly what, I told her with tech support, and she hung up on me. Is anyone in charge over there?