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Best Buy Twin Falls
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Twin Falls
How do I check product availability at the Twin Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Twin Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Twin Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Twin Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1972 reviews)
Nwmacgyver
August 04, 2025
1 out of 5
Only reason I ever came in here was for movies. Now that they don't carry movies in stores I have no use for them.
Response from Best Buy
August 05, 2025
Hi there,
Thank you for leaving a review here on Google. As someone who collects media as well, I can understand wanting to browse for movies in store. Please note that we still carry these items on our website, and they can be shipped or selected for Store Pickup.
If you require support, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/s91s4y), Twitter/X (https://bby.me/akiclb), or Instagram (https://bby.me/0bn11e).
Be sure to reference the phrase “Google review #24760” when messaging us.
Regards,
^Ravi
Bobbie C
August 01, 2025
1 out of 5
Horrible customer service! Went to buy earbuds... they had the ones I wanted on display marked at 179.99. Go to ring up and they are 249.99. The girl tells me they are the upgraded ones. I don't want those... want the ones on display. They don't carry them. What? Ask for manager... he refused to make it right. Then when I asked for my second choice... they couldn't locate them in the store. As I'm leaving and say this was horrible customer service.. I'm told to have a nice day? I have never been treated so poorly in a store ever. And never had a store not honor the displayed price. Wasn't my fault you have the wrong ones up there on the shelf. Do better
Response from Best Buy
August 01, 2025
Hello, Bobbie,
Thank you for leaving us a review. It saddens me to hear that your recent experience with wanting to purchase earbuds was not a positive one. At Best Buy, we strive to ensure all of our customer have a positive experience. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #23388” when reaching out on social media.
Regards,
^Ruby
Tothetrailsandbeyond
July 16, 2025
5 out of 5
We had a great experience at Best Buy in Twin Falls. Tacey was such a breath of fresh air! So nice and helpful!
brian h
July 08, 2025
4 out of 5
Staff is friendly and very helpful! If you need help with your cell phone and you're in the Twin Falls Best Buy ask for Mercedes she is awesome and always extremely helpful