Calling Best Buy is the worst ever. I called into the Twin Falls store and was on the phone for 15 mins...no one answered. You can't talk to customer service directly and it's pretty stupid why you can't. Just a simple question and you can't reach anyone
Response from Best Buy
December 04, 2025
Hello, Susan,
Thank you for taking the time to share your experience here with us. We understand how important excellent customer service can be, and we would be like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 81658.
Facebook (https://bby.me/373bdx)
Twitter/X (https://bby.me/65uc59)
Instagram (https://bby.me/md0apk)
We look forward to assisting you there.
Best Buy here in Twin Falls is ok. I found it hard to find service from someone who could actually help me. I was looking at a high end tablet, and yet they couldn't take the time to show my wife what it would be like. Then when I decided to spend $1,000+, they could find a cash register to ring me up??? Just weird.
I have no complaints of this location.