Elizabeth G
October 14, 2025
Pretty much average Best Buy experience. Not awful. Not wonderful. Completely acceptable.
Response from Best Buy
October 14, 2025
Hey there, Elizabeth,
We understand your concerns with not receiving quality customer support on your recent service visit. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/wxk53s), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #55614"
Helpful staff, I actually prefer coming here over shopping online because they were so helpful.
Albert G
September 30, 2025
If I could give it 0 stars, I would. A week ago, I bought two protectors for Apple Watches. I wanted to return them because every time I washed my hands, water would get between the watch and the protector. So I went to the store to ask for a refund, and when I explained the reason for the return, the person who attended me said that this was normal and that the solution was to take off my watch every time I wanted to wash my hands. That is the most stupid thing I’ve ever heard in my life. So they didn’t give me a solution, and I lost $84. I would never go back to this store again, and I do not recommend it. Buy from Amazon or Walmart; they are much better.
Chris S
September 27, 2025
Go elsewhere for better products and prices