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Best Buy Arlington Heights
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Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2236 reviews)
Jenifer D
July 06, 2025
1 out of 5
Terrible experience, bought a computer from bestbuy when it came it didn’t match the photos from the inside, corporate told me well it matches specifications, so you are telling me if I buy a 20.000$ Car with specifications “Toilet paper” and I actually get a toilet paper I should just go cry about it?
I bought this computer 3 days ago when I came to the store I showed bestbuy workers photo about it and they told me ah it’s okay the specs are still the same - picture is not the same that is the problem?!
After the discussion they told me oh you cannot return it right now because you added another hard drive (it takes 30 secconds to remove it - nothing more it touched)
So at this point I see this only as a False Advertisement- Scam! You sold me a computer with different parts inside and then I cannot even speak with someone about this issue and resolve it? So I can’t return it because I added a hard drive which takes 30 secconds to add even a little kid can do it.
Crazy and really bad service will have to lawyer up on this case.
Picture includes my computer and the one thad i bought (pictures)
Be careful when you buy from this company.
gene b
June 27, 2025
5 out of 5
Helpful staff
Abhijith R
June 26, 2025
5 out of 5
Service was good
Patrick G
June 19, 2025
3 out of 5
This used to be the Best buy in the area services really going downhill. Never has anything in stock