Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2149 reviews)
Prashant S
January 03, 2025
4 out of 5
Purchased an TV from Best buy during the holiday season. Good customer service and response. They also threw in complimentary accessories. The only downside was the wait time
Richard W
December 29, 2024
4 out of 5
It was great
Mariusz S
December 24, 2024
1 out of 5
No wonder they are closing stores. At checkout, the clerk was on his phone all the time, and the store was a complete mess.
Response from Best Buy
December 26, 2024
Hello, Mariusz,
Your feedback on Google my Business is appreciated. Having associates on their phone while store was a mess is frustrating. We would like to hear about your store experience, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64605754", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Eileen H
December 19, 2024
5 out of 5
It's really a wonderful place to go and buy laptops TVs Etc the people that are so helpful and not pushy they are not on commission just wonderful and The Geek Squad is great