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Best Buy Arlington Heights
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Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2128 reviews)
Januzak A
December 03, 2024
1 out of 5
I recently purchased 3 TVs for my business from Best Buy, and after a week, I noticed the price had dropped. Naturally, I went to the Arlington Heights Best Buy to request a price match. However, the store manager, Josh, only processed the price match for one TV, claiming it was "store policy."
When I checked Best Buy’s Price Match Guarantee, there was nothing stating that the price adjustment could only apply to one item. When I pointed this out and asked for the adjustment on all three TVs, Josh was extremely rude and told me to go back to the store where I originally purchased the TVs.
This wasn’t just my experience—while I was there, I saw Josh being equally rude to another couple trying to return an item. The lack of professionalism and poor customer service made this visit incredibly frustrating.
Best Buy claims to care about its customers, but this experience says otherwise. I wouldn’t shop at Best Buy again after this ordeal.
Cristobal
December 02, 2024
1 out of 5
I accuse this retailer of intentionally damaging audio equipment inventory.
Clemente D
December 01, 2024
5 out of 5
friendly and efficient service
Evelin E
November 29, 2024
5 out of 5
Exelentes precios