Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2291 reviews)
Dimitri T
October 12, 2025
3 out of 5
Multiple hiccups with orders and nobody to call for help.
Aldi
October 11, 2025
1 out of 5
Pre ordered a game , they sold the hard copies to everyone else day of release and Left the people that pre ordered without a game . Very Unprofessional.. wouldn’t come here again tbh
Response from Best Buy
October 11, 2025
Hello!
Pre-ordering a game and not receiving it on launch day is heartbreaking. Please send a private message to Facebook (https://bby.me/nwdbfo), Twitter/X (https://bby.me/0t01pn), or Instagram (https://bby.me/zps20n) so we can look into the cause of this. Be sure to include the following information:
Name
Phone number
Email
Order number or receipt information
Mention "Google Review 54421"
Thanks!
Brian M
October 07, 2025
5 out of 5
The people are always friendly...pretty good selection...plenty of free parking...safe location..
and prices are good on most items...look for a sale.