Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2443 reviews)
M “
October 05, 2026
3 out of 5
Found what I needed, but Best buy is a ghost town now. Not sure how much longer they'll be around
Response from Best Buy
October 05, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Aidan S
September 28, 2026
2 out of 5
They're usually stocked with what I'm looking for which is great. But finding someone to help you is almost impossible which kinda sucks
Response from Best Buy
September 28, 2026
Hello,
Having a poor experience in the store is upsetting. We would like the opportunity to learn more about what happened. To discuss this matter further, please connect with us through a private social media channel and mention review #227731.
Facebook (https://bby.me/QeRaRt)
Twitter/X (https://bby.me/sj1sgW)
Instagram (https://bby.me/DATIgF)
Bruno A
September 27, 2026
5 out of 5
Geek squad worker Andres was very clear and informative of the process of getting my computer fixed through them and offered many options and helpful advice
Maritza
September 12, 2026
1 out of 5
I went in expecting good service but got condescending remarks as a women 😞.