Terrible experience, bought a computer from bestbuy when it came it didn’t match the photos from the inside, corporate told me well it matches specifications, so you are telling me if I buy a 20.000$ Car with specifications “Toilet paper” and I actually get a toilet paper I should just go cry about it?
I bought this computer 3 days ago when I came to the store I showed bestbuy workers photo about it and they told me ah it’s okay the specs are still the same - picture is not the same that is the problem?!
After the discussion they told me oh you cannot return it right now because you added another hard drive (it takes 30 secconds to remove it - nothing more it touched)
So at this point I see this only as a False Advertisement- Scam! You sold me a computer with different parts inside and then I cannot even speak with someone about this issue and resolve it? So I can’t return it because I added a hard drive which takes 30 secconds to add even a little kid can do it.
Crazy and really bad service will have to lawyer up on this case.
Picture includes my computer and the one thad i bought (pictures)
Be careful when you buy from this company.
This used to be the Best buy in the area services really going downhill. Never has anything in stock