Best Buy Arlington Heights

I've come in here before, but today's experience was terrible! I'm shopping for a new laptop, so I thought I'd stop into the store to get advice from a salesperson, and see the ergonomics of the models on sale. But no one spoke to me at all when I came in. I figured ok, maybe they're short staffed and someone will come around if they see me by the laptops. So I go over, start checking the different models and their prices. Testing the keyboards. Eventually I see a nice looking one, and pick it up to see if it's as lightweight as it looks. And an alarm goes off. Now, I didn't unplug anything. Didn't go to put it in a backpack or anything like that. Just lifted it a few inches off the table. But I think to myself, ok, well surely someone will come over now. I can explain what happened, and then they'll actually answer my questions. So I'm standing there awkwardly, waiting a solid minute or two for someone. An actual thief would've surely made off with the thing by then. But I'm getting tired of the noise, so I go towards the door, hoping to talk to someone there. And only then do they turn off the alarm. Remotely. So at this point I just feel insulted. Why am I going to spend my hard earned money here, when they see me as more likely to steal something than buy something? What's the point of going to a physical store if there's no salespeople around to talk to you? What's the point of going somewhere in person if you can't even touch the product physically? Patently ridiculous. Made no purchase, and I'll be buying my new laptop online, thank you.

Easiest e-recycling of all time!

Had huge stock of different power cords for phones. Thankfully, a great associate showed me what I needed, or I'd still be overwhelmed!

Excellent experience with sales guy...