Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2397 reviews)
Raymond T
June 18, 2026
2 out of 5
Not much available at the store. Most customers just wandering around waiting for help. Spent 30 minutes doing that myself. Third time's a charm back to Amazon
Response from Best Buy
June 18, 2026
Hello Raymond,
Thank you for your review. We always want our customers to feel welcome when visiting with us, and we appreciate you bringing your experience to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/KiXu1X, Instagram: https://bby.me/hjR8tJ, or Twitter/X: https://bby.me/WwGKrZ and reference Google review 174136 in the details you provide.
Emiliac w
June 14, 2026
1 out of 5
Staff are just not friendly and not helpful at all.
Response from Best Buy
June 14, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Adam A
June 08, 2026
1 out of 5
Waste of time location, go to Schaumburg instead
Brendan M
June 07, 2026
5 out of 5
I was confused about which phone to get and Teo helped me out so much. Great service and so quick, he is a superstar employee!