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Frequently Asked Questions About Best Buy Arlington Heights

How do I check product availability at the Arlington Heights Best Buy?
How do I check my order status?
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington Heights stores’ holiday hours?

Recent Reviews

4.1
(2236 reviews)
Jenifer D
July 06, 2025
1 out of 5
Terrible experience, bought a computer from bestbuy when it came it didn’t match the photos from the inside, corporate told me well it matches specifications, so you are telling me if I buy a 20.000$ Car with specifications “Toilet paper” and I actually get a toilet paper I should just go cry about it? I bought this computer 3 days ago when I came to the store I showed bestbuy workers photo about it and they told me ah it’s okay the specs are still the same - picture is not the same that is the problem?! After the discussion they told me oh you cannot return it right now because you added another hard drive (it takes 30 secconds to remove it - nothing more it touched) So at this point I see this only as a False Advertisement- Scam! You sold me a computer with different parts inside and then I cannot even speak with someone about this issue and resolve it? So I can’t return it because I added a hard drive which takes 30 secconds to add even a little kid can do it. Crazy and really bad service will have to lawyer up on this case. Picture includes my computer and the one thad i bought (pictures) Be careful when you buy from this company.
gene b
June 27, 2025
5 out of 5
Helpful staff
Abhijith R
June 26, 2025
5 out of 5
Service was good
Patrick G
June 19, 2025
3 out of 5
This used to be the Best buy in the area services really going downhill. Never has anything in stock

About Best Buy Arlington Heights

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