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Frequently Asked Questions About Best Buy Arlington Heights

How do I check product availability at the Arlington Heights Best Buy?
How do I check my order status?
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington Heights stores’ holiday hours?

Recent Reviews

4.1
(2341 reviews)
Bhanu P
January 20, 2026
1 out of 5
I recommend shopping at the Schaumburg location instead of this one. The staff here is unprofessional; specifically, Carlos (the Ground Staff Lead) was quite rude when I asked why my receipt wasn't appearing in my Best Buy account. As a Best Buy Plus member, I expected much better service.
T
January 13, 2026
3 out of 5
Workers are a little slow. Had a apmt at 1 came in at 12:55 I waited about 25 mins.
Response from Best Buy
January 13, 2026
Hello, Thank you for your review. Your time is valuable, so having to wait longer than expected can be pretty frustrating. If you'd like to formally document your feedback, please connect on social media. Please include Google Review 104200 in the message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Rich B
January 10, 2026
3 out of 5
Their service is just terrible! Most of the times you go there sales kids just walk past you like your invisible. When you want help there's no one when you don't they're all-over you.
Jeff G
January 05, 2026
5 out of 5
Geek squad very helpful Go me up and running.

About Best Buy Arlington Heights

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