Stood around for a half hour, waiting for somebody to help me. I was going to buy a laptop walked out after nobody helped me. Whatever you need, you're better off buying it online. The only people in the store who want to help you are the ones trying to get you to buy a new cellphone plan.
Michael D
October 20, 2025
Always enjoy a bestbuy trip, products are getting sparse, and limited inventory.
Dimitri T
October 12, 2025
Multiple hiccups with orders and nobody to call for help.
Pre ordered a game , they sold the hard copies to everyone else day of release and Left the people that pre ordered without a game . Very Unprofessional.. wouldn’t come here again tbh
Response from Best Buy
October 11, 2025
Hello!
Pre-ordering a game and not receiving it on launch day is heartbreaking. Please send a private message to Facebook (https://bby.me/nwdbfo), Twitter/X (https://bby.me/0t01pn), or Instagram (https://bby.me/zps20n) so we can look into the cause of this. Be sure to include the following information:
Name
Phone number
Email
Order number or receipt information
Mention "Google Review 54421"
Thanks!