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Best Buy Arlington Heights
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Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2122 reviews)
Marcelo C
November 26, 2024
5 out of 5
Excelente Atención sobre todo, y productos de primera línea a precios INCREÍBLES!!!
Iryna
November 21, 2024
1 out of 5
First, recycling your own stuff costs $30 now. Can you believe that? But, more relevant, I bought an open-box monitor that had a broken power cable (the ground was missing). The defect was not mentioned on the label, it just said there was "residue". I brought the cable back to the store, but they said that they can't replace it unless I return the entire monitor, so I had to just buy a new power cable for $15, which is more than I had saved by buying the monitor open box ($10).
Response from Best Buy
November 21, 2024
Hello.
Thank you for reaching out. I understand how receiving an item in any other condition than what is expected would be frustrating. We would be more than happy to look into this for you as well as document your experience.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS
D C
November 19, 2024
5 out of 5
I had a very complex phone issue. I was helped by a young man named Brendan in the Geek Squad. He was polite, professional, & very tech savvy. Because this was not a traditional problem, Brendan had to literally create a workaround to fix it. He didn't give up. He persevered until he found a solution. On a scale of 1-10, I give him an 11! What a fabulous employee & great asset to the Best Buy Geek Squad! Highly recommend this place!
Salva S
November 16, 2024
3 out of 5
The service it's poor . I didn't get no attention to be help for service. As a customer.
Response from Best Buy
November 17, 2024
Hello,
Thank you for the review. We never want to make it difficult to shop with us. I'm disappointed this was your experience when visiting our store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy