How do I check product availability at the Aurora Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aurora stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aurora Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2961 reviews)
David P
August 28, 2026
5 out of 5
I wanna point out a exceptional employee named Jay he helped us out with our laptop and explained everything in good detail as well as helping out with the card he also encouraged us to get the membership which helped out because laptop system failed so he saved us from paying extra not even a week ago but he was a great person who helped very much and he helped in Spanish too which was appreciated.
Jazmin M
August 22, 2026
5 out of 5
Went in not sure what laptop to get for college but an employee named Jay came over to help! He did well explaining everything to my mom and I as we both weren’t sure what to buy or look for
YandJReviewit
August 22, 2026
1 out of 5
I guess upper management or corporate demand these sales persons to be extremely pushy to make customers buy insurance on items… Im not sure how many times I told the kid no to the insurance. Im here to buy stuff not listen to a 5 mins yap session on why I should buy insurance.