How do I check product availability at the Aurora Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aurora stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aurora Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2860 reviews)
Craig P
October 16, 2025
2 out of 5
If you sign up for anything or join their clubs, they harass you with endless emails that they are very hard to turn off. I got over 20 emails the same day. I joined their $50 club.
Response from Best Buy
October 17, 2025
Good Morning, Craig.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#56899" for reference. You can find us here:
Twitter(X):
https://bby.me/upyck2
Facebook:
https://bby.me/60skuw
Instagram:
https://bby.me/ymjigq
Tim M
October 16, 2025
5 out of 5
Staff are always friendly to greet you. I gotta say I really like that the bathrooms are always super clean here too.
Guru M
October 16, 2025
5 out of 5
All electronics....can try and decide
Sandra S
October 07, 2025
1 out of 5
Bruce in. Geek squad messed up my phone. Ruined my phone can't do anything right. U need to fire him. He is not to touch my phone again he ruined it. He is ruined to people to. Don't go near him.