How do I check product availability at the Aurora Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aurora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aurora stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aurora Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2803 reviews)
Gurudev M
July 14, 2025
5 out of 5
From the moment I entered staff was top tier greeting me and got me Keil who literally walk me through getting 2 televisions, sound bar and power cords all in my budget!! Excellent service 10 out of 10 l highly recommend…!!
Lisa B
July 14, 2025
5 out of 5
Great place if you need a good deal on a major appliance, they price match!
Robert R
July 08, 2025
5 out of 5
I stopped in to pick up a mini USB cable, which was surprisingly hard to find. Customer service was excellent—one of the gentlemen working at the AT&T phone section went out of his way to help me locate it. He was super friendly and personable. The cashier at checkout was also very nice and professional. Great experience overall. I’d definitely recommend this Best Bu
John
July 06, 2025
5 out of 5
I go there too much to get my windows computer tuned up. There's no genius at the Apple bar, just genius geeks hanging with the geek squad.