Best Buy Bloomingdale

Nice and clean 🧼 and good work and electric scooter 🛴 good old ATA’s

Worst customer service ever. Ahmed was extremely unprofessional and clearly doesn’t remember what he tells customers. Management seriously needs to give him some kind of device to record what he says, because he keeps changing his story and denying his own promises. When we bought the camera and lens, he told us that if we paid $50, we would NOT have to pay a restocking fee. But when we returned the lens, they were still charging us. He also said we’d get around $400 back, but we only received $200. Nothing matched what he told us. It felt dishonest and misleading. Very frustrating experience. Never coming back.

Ahmed at Best Buy was absolutely amazing. He took the time to really understand what I needed and helped me choose the perfect Apple iPad along with all the right accessories—no pressure, just honest advice and patience. Because of how great that experience was, I came back specifically to work with him again and ended up purchasing a MacBook Pro. Same incredible service both times. Knowledgeable, friendly, and genuinely cares about his customers. Ask for Ahmed—you won’t regret it!

I don't typically buy electronics so my visit was to pick up a Nintendo switch video game for my grandson. What I can say is that I could have had curbside pickup but I decided just to walk into the store. When I walked in(weekday morning) I was greeted by young man standing near the entrance. He smiled and greeted me and pointed me in the right direction. I walked over to the cash register where the young lady assisted me in finding the correct email that would show the order number so she could get the item for me. The reason I went to Best Buy is because it was $5 cheaper for this video game then it was on two other major retailer websites. This visit was a win for me: good price and professionl and friendly employees.