Honestly disappointed with the customer service at this Best Buy location. The ride over here ended up being more worth it than the actual experience inside. One employee in particular — a bigger fellow whose name started with an ‘A’ — came off rude, dismissive, and uninterested in helping. I understand retail can get busy, but basic professionalism and customer service go a long way. Definitely not the experience I expected.
Response from Best Buy
June 01, 2026
Hello,
Thank you for your review. It can be frustrating not to get the experience you were hoping for. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 159902 in your message.
Our team would be happy to assist you on any of the following platforms:
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Great service- asked at the door what we were shopping for and had an associate on the floor to help us when we were ready
Ismir was professional and friendly
Ahmed was amazing and helpful