Dinorah C
October 29, 2026
A tall man named, Christopher was over by the subwoofers/flat screens was so helpful!
I quickly wanted to get in and out of the store, the greeters sent me over to him for his help on finding a certain subwoofer I needed for a family member, I approached the counter and showed him the picture of the subwoofers I needed and right away within less than 5 mins he went to the back and found it for me and had me check out right there and then at the department instead of sending me over to the front, offered the protection on the product and then offered if I needed assistance to have it carried it out of my car.
He told me to just pull my car up to the front and he would be right over. I personally had great customer service with him and would definitely recommend him for assistance again. It wasn’t much of an encounter but we don’t find that kind of customer service anymore and I really appreciated it!
This location is a complete scam and sold me a PC that was slow from the start. I can't even run basic games on it. It has only been a few months. I will be charging back my credit card on the purchase for how severely I was scammed by this location's PC salesman in April.
Samantha F
October 27, 2026
I want to shout out Oscar tonight for helping me with my pickup. My order was stuck on some kind of verification hold even though I came in person to pick up and made my first payment. Someone else tried to help but told me I’d have to return and repurchase and there was no other way. After they left, Oscar went above and beyond to contact and escalate the process as I was already waiting a day to pick it up while they had more than enough inventory. I’m a sales manager and I know when people try to at least help more without giving up right away. I needed it for work so thank you Oscar for not giving up and I was able to pick it up!