Best Buy Bloomingdale

We saw an item online and decided to go in to see it/ buy it in person vs ordering them for pick up since we were in the area and we don’t live close by. We went in and could not find the item, and it was very difficult to get someone to help us (waiting a while). Once we did get someone- they said the item was more expensive in store and they wouldn’t price match their own website nor work with us for us to order it online and they fulfill the order for us while we were in store. Also the entire time he kept pushing the credit card to get a “20 coupon”, like please. Also the store was fully staffed, just no one cares. The manager didn’t even come out to explain why he said he wouldn’t price match their own website even tho they definitely should have. So disappointing.

Love the weekly fireworks!

When I requested to speak to someone about NO correct price being posted for this graphics card, I was met with recoil. I build computers and I would have believed it quite simple to check the price of this item, given the QR codes everywhere. I even walked into the store in my uniform, thinking I would be met with a bit of professionalism! Instead, the employee refused to unlock the item for inspection and was rather reluctant to pull up a price for the $829 graphics card that I could definitely pick up for $700 or less somewhere else. Their name badge seemed hidden, and it appeared to be a manager since the professional was helping a family select a laptop, after I discusssed audio with him. (That polite older gentleman!) Date of service 9/15/2025, no items purchased, totaltech pro member. Several of my recent orders have been under BestBuy coverage. I am finding the willingness to change that.

Very efficient greeting me at the door and having a sales rep ready to help me once I got to the department. In and out