Carlos J
February 14, 2025
Le doy 3 estrellas y todo por la atención. De verdad que la atención a los latinos es pesima.. solo en esta sede..
Response from Best Buy
February 14, 2025
Hola, Carlos,
Gracias por compartir su queja con su experiencia en tienda. Entiendo que no recibir una buena experiencia en una tienda en especifico puede ser difícil. Si necesitas ayuda puedes contactarnos por uno de nuestros perfiles de media social debajo con Revista 64814694 para darnos mas información de su experiencia o para ayudarle con cualquier otra pregunta que tenga.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
William C
February 11, 2025
I went with my girlfriend to upgrade her apple watch. The sales staff was very helpful. We were treated with respect and given great advice.
Ran by what appears to be idiots. Even the manager had the audacity to ask what I was doing standing there when I was actually waiting on him to confirm a question I asked him.
Response from Best Buy
February 08, 2025
Hello, Gen,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64791153. We look forward to working with you.
Regards,
^Aaron
The employee was a liar. He said the tv mount I want is $100 and he’s giving a discount for $70. I brought it, after returning home, I checked it online and it was originally $30. Eventually he lied. Even I had to refused the delivery for my 75’ inch tv and rescheduled it as the box was damaged. Very poor service.
Response from Best Buy
February 06, 2025
Hello, Hetvi.
Being told incorrect information can be frustrating and I understand your feelings here. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as assist the best we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64783692.
Best,
^AllisonS