Ronald B
November 06, 2025
I thought the service was pretty good
kaushal p
November 05, 2025
purchased an unlocked phone excellent condition but turns out it was locked and reported stolen, reached out online customer care and they directed me to return it to any store, went to Bloomingdale store the manager available at the moment refuses for any help even with best buy's policy to return it at any store he refuses to even look at it, worst experience with bestbuy so far.
Meagan N
November 03, 2025
My husband and I recently purchased a full kitchen appliance set and Ahmed was awesome! We had several delivery/installation issues, but he was on our side the whole time fighting for us to make things right and keep me sane. We highly recommend purchasing through him.
I ordered a dishwasher and fridge. We received a message close to the delivery date that something was out of stock. We called, and nothing was wrong. I go to the store and their system was down. I call again (the day before the delivery) and all is good. But no, more messages saying something is out of stock. I go back to the store and finally get told the fridge is out of stock. In the end, it was not delivered on the day it was scheduled and the last vacation day we had available. There was no choice but to cancel the order. Unfortunately, the geek squad warranty had already started on products we never received. The manager, Daniel, was unable to give a full refund. How does a warranty start on a product never delivered!!!!! He said call geek squad and could not help further. Their AI system hung up on me the first time. Still fighting to get my money back!