wow 2 days in a row poor experience. no one is educated on the products, they provide misinformation, and upon returning my item today - the guy took my printer and my receipt when I walked in, sent me to find my new item and when I came back he LOST my receipt. luckily they were able to pull it up in the system but how are you going to take my belongings and then lose it in a matter of minutes
Response from Best Buy
June 18, 2026
Hello Jessica,
We can see why you’d be upset if you could not get the information you needed about the products. We like to see if we can help and answer any questions you may have. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #174070 in a private message. We’re here to listen and help however we can.
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Ahmed Mulla
Thank you for helping me with my computer equipment and more so for your counsel re-configuring my computer set up.
You are a real professional and gifted with a pleasing personality. We enjoyed working with you. Will keep you posted as to when we might get together on a lunch date on me. You are a walking talking thorough professional!
Thank you pal.
👍Gene
Either the gadgets are high in demand or companies like best buy is going bankrupt, not to stock more items in store.
All the time , the staff has same arguments, "sold out, but happy to order for later pick up"
Response from Best Buy
June 10, 2026
Hello,
Best Buy wants to provide the very best shopping experience possible. Please mention review #171158 when connecting with us on a private social media link to further discuss your interactions and experiences.
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Don’t order appliances from BB. The free delivery and installation is a scam. They came to install and didn’t have what they needed and turned off the hot water to my sink. So now I have no working dishwasher and no hot water to hand wash dishes. I’ll be buying from Abt here on out.