Best Buy Bloomingdale

When I requested to speak to someone about NO correct price being posted for this graphics card, I was met with recoil. I build computers and I would have believed it quite simple to check the price of this item, given the QR codes everywhere. I even walked into the store in my uniform, thinking I would be met with a bit of professionalism! Instead, the employee refused to unlock the item for inspection and was rather reluctant to pull up a price for the $829 graphics card that I could definitely pick up for $700 or less somewhere else. Their name badge seemed hidden, and it appeared to be a manager since the professional was helping a family select a laptop, after I discusssed audio with him. (That polite older gentleman!) Date of service 9/15/2025, no items purchased, totaltech pro member. Several of my recent orders have been under BestBuy coverage. I am finding the willingness to change that.

Very efficient greeting me at the door and having a sales rep ready to help me once I got to the department. In and out

I went into today to address a scheduling issue on Best Buy’s side where my appointment date was changed and no one bothered to notify me or give a reason. I went into the store to get support and clarification aside from Jose m in the tv section I don’t know where I would be. I should have taken better note of the two supervisors who came to help but I want the say their names were mark and Andrew, they were absolutely useless and honestly I just spent time having to repeat myself with no resolution because after I told them they walked away lol

Was looking for a TV for my Moms house and the staff, Dan, took time to explain all the ins and outs and she left happy and with a great product. She could not be more happier which makes me happy.