Best Buy Bloomingdale

We went to the store to buy a Chromebook for our child. I found one that was on sale and seemed like a good deal, so I told the salesperson I wanted to buy it. His response was, "I wouldn't recommend that one." When I asked why, he said it didn't have enough memory. So I asked what he would recommend. After looking around for a moment, he pointed to a product that was the most expensive one and cost more than five times as much. And he said, "I think this one is better." When I asked him why, his answer was simply, "Because it's better." I asked him about the other models on display, but all he could say was that they weren't good products. I then asked him to bring me the Chromebook I had originally wanted to buy, but instead he said, "If it were me, I'd buy one of these Windows laptops," and refused to get the Chromebook. I specifically told him that I wanted Chrome OS, NOT Windows. He still refused to show me the product I was asking for. He clearly lacked the knowledge to explain the differences between the products and was completely dishonest in the way he handled the sale. Instead of helping me find the right product, he just kept pushing a much more expensive one, even bringing up to sign-up BEST BUY Credit Card to convince me to buy it. This salesperson was clueless, dishonest, and completely unhelpful. He had no interest in listening to what the customer actually wanted. I would strongly recommend NOT buying anything from this store.

This is my Best Buy and I will going to a different one now. I'm came up to this best buy 2-weeks ago to check and see what they were doing for the midnight release of the 40th Anniversary of the Legend of Zelda. I was told to come at 11pm for the sale of the system on Oct 27th for the 28th midnight release.. I got there at 9pm to be told by the manager on duty, not they weren't doing a midnight release so come in the morning but come early, because there will be a lot of ppl. I got there at 7:45am and the open at 10am. I toook a few hrs off work to be there. When ppl started showing I got out of my car and waited. They were just about all wait for Pokemon cards. I get inside, I could see all the systems stacked in the holding area. I was then told that they aren't selling them and they will be sold the following week with the release of the game........... I talk to the manager and he just kept repeating himself and not listening nor did he care that his company has COMPLETELY wasted my time with all of the misinformation that his staff has been giving out. I have an actual job and I took unpaid time off to come to his store early to get this game system. He didn't care and I immediately lost respect for Best Buy because they don't give a shit about me as a person or consumer. They should be ashamed of themselves. They lost me as a customer. I will shop elsewhere and give my money and TIME to a company that values others time. They don't deserve to receive another red cent from me. I will go out of my way to not shop their, this goes far beyond not getting what I was looking to purchase.

Excellent

Best Buy needs to work on how reward certificates are used. You should be able to use partial amounts of certificates. The reward isn't a coupon.