Best Buy Bloomington

Selection is somewhat limited these days probably since so many people just get their electronics online.

I’m sitting in the parking lot of the store right now. I stood in line for over a half an hour was told to make an appointment because he is the only one on shift. Okay I understand that. I stood in line to make an appointment with geek squad and was passed twice to help people that had arrived and been in line after me. Poor performance. I’m coming back for the same issue that was supposedly resolved last time. Poor performance.

I've been to this Best Buy dozens of times, and in the last 10 years it reminds me why I generally don't shop here. Generally speaking, the staff aren't very helpful. In a situation where I tried to pick up an online order. I was in the closes spot, spot #1. The store texted me to pull up to the curb and said they'd be out as soon as possible and to show my number to the employee. In spite of sitting there for a long time in view of the person at the front desk, I had to eventually walk in, point at the item that was supposed to be delivered to me, and then they took the item from the front desk back to the in-store pickup guy. Yeah, eventually I got it, but what a waste of time. No apology. No nothing. I'm half-writing this to remind myself not to shop here anymore.

Miles at checkout was a super nice guy