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About Best Buy Warehouse Bolingbrook

bestbuy.com

Recent Reviews

3.7
(283 reviews)
David B
October 28, 2025
1 out of 5
I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.
Ramon S
October 02, 2025
1 out of 5
No overnight parking, checking in only at appt time no early, extremely truck unfriendly place don’t waste time trying to talk just deliver and leave.
lukee_chgo
August 22, 2025
4 out of 5
Came 5am for 8 am appointment have to wait until 7:30. Empty in 1 hour
Aaron
July 20, 2025
3 out of 5
Slow service, was sent to another warehouse that was a parking lot over, just a long process for something that was supposed to be convenient.