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Frequently Asked Questions About Best Buy Bolingbrook

How do I check product availability at the Bolingbrook Best Buy?
How do I check my order status?
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bolingbrook stores’ holiday hours?

Recent Reviews

4.0
(1746 reviews)
Chris T
August 24, 2025
5 out of 5
Awesome plays great service
Isa G
August 19, 2025
5 out of 5
Fun
J L
August 17, 2025
1 out of 5
The manager working today is very very rude. I’ll never purchase anything in this store.
Response from Best Buy
August 18, 2025
Good Morning, Thank you for sharing this feedback with us. We fully understand how you are feeling after not getting the assistance you needed while shopping with us. We would love to connect with you and learn more about this situation together. Please feel free to send our team a private message via social media, so we can help. Be sure to include your Google review in your message: #30926. - Facebook (https://bby.me/kxwqxu) - Twitter/X (https://bby.me/rsc6hi) - Instagram (https://bby.me/9ltbye)
Imad q
August 17, 2025
1 out of 5
I’ve been standing here for almost 20 minutes trying to buy a watch and not a single employee has bothered to help. People walk by, make eye contact, and still ignore me. It’s ridiculous that something as simple as getting assistance takes this long. If this is how they treat paying customers, I’ll take my business somewhere else.
Response from Best Buy
August 17, 2025
Hello, Imad, Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be to our experience in-store, and we would like to take a closer look into this to assist in any way possible. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 30823. Facebook (https://bby.me/oxcg21) Twitter/X (https://bby.me/23pqp6) Instagram (https://bby.me/sba4ww) We look forward to assisting you there. Regards, ^ Brandon

About Best Buy Bolingbrook

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