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Best Buy Bolingbrook
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Frequently Asked Questions About Best Buy Bolingbrook
How do I check product availability at the Bolingbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bolingbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bolingbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1760 reviews)
Bridget r
October 21, 2025
5 out of 5
They had pokemon cards that we needed.
Walter T
October 20, 2025
5 out of 5
Supervisor Cory was AWESOME.. well knowledgeable, polite, patient, and super friendly.. great asset to the BEST BUY company..
Umar R
October 18, 2025
5 out of 5
Axel/ Alex dont remember name exactly(entrance) & Cory are awsome. helped me find what I need and I got it. Thank you guys
Jerry R
October 08, 2025
1 out of 5
This store stole my RTX5080 order and tried to get me to take an empty box: "Lost" my pickup order and then "found" it after I contacted corporate. You can't call stores directly anymore so that was my only option. Drove back to the store a second time to pick up and the item they brought up to the register was an open-box haphazardly taped back together. Left it there and walked out. Bad enough their online system is designed for scalpers to buy everything up.
Edit: Don't gaslight me, Best Buy. If you want to "learn more about this situation," ask your CEO, Corie Barry or Kristen in Corporate Escalation. They know all about it and don't care.
Response from Best Buy
October 08, 2025
Hey there.
Thank you for your review, Jerry. We can understand how you are feeling regarding this recent experience with your graphics card order. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/0xlcw1)
- Twitter/X (https://bby.me/8qamak)
- Instagram (https://bby.me/lwcn3c)
When reaching out, please mention it is regarding your Google Review 53196.
Kindest Regards.