Horrible experience trying to get the new Iphone 16. Was not ready on release Friday after preordering and still not in 10/2. Was told by employee the truck would be in Wednesday last week. I could have simply canceled the order and had my phone without the misinformation. Ridiculous the app merely says delayed with no timetable. -Radicalized Customer
Response from Best Buy
October 02, 2024
Hi, Evan,
The inability to get the phone you pre-ordered on release day can be frustrating. Not knowing when it would arrive, makes this less than ideal. We know that we cannot take away the frustration this may have caused but would gladly look into this further. To do so, please connect with our team by visiting one of our official social media accounts: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, send a private message or DM that includes your full name, phone number, email address, and order number. Be sure to mention that you are responding to your "Google Review 64267180".
Sincerely,
^Tina
Bryce P
September 29, 2024
I was browsing around as Byron bought an eBay gift card valued at $30 and he was told to save his $0.39 and he still has it and he used the $30 eBay gift card to buy himself an BLU product based in Miami, FL and before that, Byron bought himself an new charging dock for his PlayStation 5 controllers because his first one broke and I escaped with its original power cord and it’s now in use with an Sony cd Walkman and I also have some earbuds from them, but they don’t ever fit my ears
Update: Best Buy is my first victim to Skullcandy iPhone earbuds not staying in my ears and they can fit my granny’s ears because my ears are bigger and good thing I still have my other two Skullcandy earbuds and their headphones and they still work and I’m already not allowed to sneak them to Zumba because I can get grounded for that but however, I have my jvc gummy earbuds, both Skullcandy earbuds, some blue earbuds (generic), and I guess that’s it…
The reason they lost a star is because my earbuds I bought from them don’t fit my ears and I’ll give them to grandma and maybe, she’ll be happy soon…
My online pick-up order was fast. The only problem that i had was that the plushie that I ordered has a small stain on it.