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Best Buy Bolingbrook
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Frequently Asked Questions About Best Buy Bolingbrook
How do I check product availability at the Bolingbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bolingbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bolingbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1786 reviews)
randall h
January 18, 2026
5 out of 5
Changed managers. They returned to customer service.
Kaleb M
January 14, 2026
5 out of 5
This place has great customer service.
J P
January 14, 2026
1 out of 5
I had a very disappointing experience with Best Buy after purchasing a dryer. I waited a week for delivery, but it was not delivered within the promised time. When I contacted customer service, I was told to wait another week. This delay and lack of reliability were frustrating. I expected much better service.
Response from Best Buy
January 14, 2026
Hello J P,
Thanks for taking the time to leave a review about your dryer purchase. We can understand how a delayed delivery could damper your experience. We would like to look into this for you and see if we can help in any way. When you have a minute, can you connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #104594 in a private message.
Facebook (https://bby.me/0acxgh)
Twitter/X (https://bby.me/xd0q6g)
Instagram (https://bby.me/utreab)
Kirk B
January 10, 2026
5 out of 5
Helpful staff. Needed a charger for my pc.