Frequently Asked Questions About Best Buy Bolingbrook
How do I check product availability at the Bolingbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bolingbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bolingbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1637 reviews)
sajjad K
September 10, 2024
5 out of 5
A Better place for Electronic goods and Audio video products. A great store with great values. I recommend it to anyone.
Samar J
September 05, 2024
1 out of 5
Made an appointment to replace iPhone battery.
When I walked in I was told the battery isn’t in stock. Why didn’t anyone call, email, or text me earlier? Super unprofessional.
Response from Best Buy
September 05, 2024
Hello and thanks for reaching out on Google, Samar.
We understand the frustration of this experience. Typically before visiting the store so they can diagnose, stores may not know if they have the compatible part, as there are several models of batteries depending on exactly which iPhone model number you have. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64163463.
Kindly,
^Graham
Hiba S
August 28, 2024
5 out of 5
DYLAN is amazing worker so friendly and smart with so much patience no matter how many questions you have for product he replied so politely i recommend him if you have so many questions and so confused always ask for Dylan. Thank you DYLAN for your service
Albert F
August 27, 2024
5 out of 5
Excellent service representative They listen and if they don't have the Answers They call supervisor to hep