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Services Offered
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Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Kankakee
How do I check product availability at the Kankakee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kankakee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kankakee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1483 reviews)
Scott W
May 25, 2026
5 out of 5
Emma is an excellent rep 4 this store, friendly, knowledgeable & insightful. I hope I get her same level of service again upon my next visit.
Matt r
May 24, 2026
1 out of 5
Worst business ever. I have stopped going here multiple times and against my better judgement I went again. On multiple occasions the phone sales rep have told me one thing then I come back and talk to someone else, they tell me another. This time I was told we could buy an unlocked phone and trade in the current phone within 15 days after we got everything transferred and it would be credited to my purchase. Brought back the trade in the next day and was told I could only receive a best buy gift card. I will never trust a best buy employee again. On top of that the managers never have any actual customer service.
Enrique D
May 18, 2026
2 out of 5
Got my speakers hooked up couple months ago if it wasn't for me getting a new car could of never knew this ghetto setup lol 😂
Roger E
May 07, 2026
2 out of 5
Dash cam installed
Noon appointment, nobody was there
Finally got the car in, 3 hours and 15 minutes
Not good
Response from Best Buy
May 07, 2026
Hi,
Having issues with a recent installation is upsetting. Allow us to discuss this experience. Please mention review #149837 when connecting us on a social media link.
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