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Best Buy Kankakee
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Kankakee
How do I check product availability at the Kankakee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kankakee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kankakee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1382 reviews)
Corey N
January 01, 2025
1 out of 5
Terrible ! Had scheduled install got there was told parts were not there ...I paid to get parts and website stated parts included had to reschedule again
Response from Best Buy
January 02, 2025
Hello, Corey,
Thank you for taking the time to reach out on Google with a review. We strive to make every online order for in-store pickup a seamless experience, especially when scheduled services are involved. If in a similar situation, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64633771 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Best Regards,
^Ryan
Metal D
December 31, 2024
4 out of 5
Was ok
Ashley O
December 28, 2024
5 out of 5
Tech expert Jordan assisted on my shopping trip, he was extremely knowledgeable. Told him what I needed & he knew exactly where everything was. Also did a great job installing my new screen protector.
Chris N
December 15, 2024
1 out of 5
Horrible service,my husband applied for the card,and my wife received it in her name!! I also was interested in a refrigerator and had no more service...
Response from Best Buy
December 31, 2024
Hello, Nick,
Thank you for leaving us a review. I understand the importance of making sure our customers receive the level of service needed to provided an effective shopping experience. If you can, provide more details in order for us to formally document your interaction, and please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64629249" when reaching out via social media.
Happy holidays,
^Ruby