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Frequently Asked Questions About Best Buy Kankakee

How do I check product availability at the Kankakee Best Buy?
How do I check my order status?
My local Kankakee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kankakee stores’ holiday hours?

Recent Reviews

4.1
(1441 reviews)
Sue C
October 03, 2025
1 out of 5
Bought a brand new refrigerator and asked for doors that hinged on left side. It came with hinges on the right side instead and the delivery guy refused to change them. Then told me he'd have someone call me in 10 minutes which did NOT happen. When I called the store they also refused to change the hinges to the left side and they said they would charge me $69. to come out and change them. I refuse to pay extra for something that should have been done right in the first place... not charge extra. I will NEVER buy ANYTHING from Best Buy EVER AGAIN. They are terrible terrible terrible store
Response from Best Buy
October 03, 2025
Hello, Sue, Thank you for your review. It can be frustrating to find out that a service isn't included in your purchase. Having the doors reversed on a refrigerator is a separate cost and is not included in basic installation. If you'd like to formally document your review, please send a private message on social media. Please include Google Review 51399 in your message. Hello, Shane, Thanks for reaching out. We appreciate you taking the time to contact us here about PlayStation Gift Cards. We do sell them in $75 denominations. We sell both digital and physical gift cards to meet your needs. Here's a link to our PlayStation gift card selection for your perusal. https://bby.me/3b1fmf If you're interested in placing an order, please provide your name, phone number, and email to begin. Sincerely, ^Meghan
Dakota N
September 26, 2025
1 out of 5
Don’t even let the kids have a chance at being kids sell all the cards to the same 10 scalpers Everytime … sad … cancelled my card and membership with Best Buy
Response from Best Buy
September 26, 2025
Hi, Dakota, Thank you for your review. It can be difficult when you aren't able to get a highly anticipated release like Pokémon. If you'd like to formally document your experience, please send a private message on social media. Please include Google Review 48406 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Tim J
September 25, 2025
5 out of 5
Clay in stereo installations is the number one techie in ALL of the United States - of all Best Buy locations. Legit. He will get the equipment you need, save you money on what you dont need, and taylor your installation to exactly the purpose you intend. I am happy with my integrated install that increased the comfort and safety of my daily driver. It was not expensive and has my regular ride into an audiophile dream with bluetooth android auto in a vehicle year it was not available.
Lauren B
September 13, 2025
5 out of 5
I wandered into Best Buy today for the first time in probably over an actual decade. I was looking for dual monitors and or at least one extra. I ran into Jessi who was just absolutely fantastic, and had such a genuine personality. He showed me a portable moniter that has better reviews and one of their better seller items. He turned me into the Best Buy membership to get a bunch of great deals on technology deals through out my college years, and scrolling through I already see a ton and wish I had this before!. Anyway, I got home, and tried the new screen out to my laptop obviously. And it definitely exceeds my expectations and was exactly everything he said and more. I was very happy with my visit!

About Best Buy Kankakee

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